Epson Stylus Pro 4800 User Manual

							Epson Stylus® Pro 4800
PRINTER GUIDE
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in 
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior 
written permission of Seiko
 Epson Corporation. The information contained herein is designed only for use with 
these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
Trademarks
Epson
, Epson Stylus, Epson ESC/P, and MicroWeave are registered trademarks of Seiko Epson Corporation.
PhotoEnhance, UltraSmooth, and Epson UltraChromeK3 are trademarks, and Epson Preferred and Epson Store 
are service marks, of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of 
their respective owners. Epson disclaims any and all rights in those marks.
The E
NERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for 
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of 
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to 
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or 
any consumable products other than those designated as Original Epson Products or Epson Approved Products by 
Seiko Epson Corporation.
Printed on recycled paper.
 
© 2006 Epson America, Inc. 1/06 CPD-19586R1
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							3 FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference 
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not 
installed and used in accordance with the instructions, may cause harmful interference to radio or television 
reception. However, there is no guarantee that interference will not occur in a particular installation. If this 
equipment does cause interference to radio and television reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following 
measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC 
Certification of this device and may cause interference levels which exceed the limits established by the FCC for 
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this 
device. If this equipment has more than one interface connector, do not leave cables connected to unused 
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to 
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
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							Introduction
Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9
Options and Accessories  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Where To Get Help  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Macintosh System Requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Windows System Requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Important Safety Instructions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ink Cartridge Safety Instructions   . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1  Setting Up the Printer
Unpacking   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting Up and Plugging In   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing Ink   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to Your System   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connecting to the Network   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing the Software for Macintosh  . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adding the Printer in Mac OS X 10.4.x  . . . . . . . . . . . . . . . . . . . . . 26
Adding the Printer in Mac OS X 10.3.x  . . . . . . . . . . . . . . . . . . . . . 28
Installing the Software for Windows  . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Updating Your Printer Firmware   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Downloading the Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Updating the Firmware   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2  Handling Paper and Other Media
Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Guidelines for Using Epson Media  . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Cut Sheet Paper   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Cut Sheet Paper Paths   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Loading Paper in the Paper Tray   . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Front Manual Feed Slot  . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Top Manual Feed Slot  . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Contents
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Contents  |  6
Using Roll Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Roll Paper Guidelines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Loading the Paper onto the Spindle  . . . . . . . . . . . . . . . . . . . . . . . . 49
Placing the Paper in the Printer   . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing Paper from the Spindle   . . . . . . . . . . . . . . . . . . . . . . . . . 54
Switching Between 2-Inch and 3-Inch Roll Paper   . . . . . . . . . . . . . 54
Cutting Paper Manually with the Built-in Cutter  . . . . . . . . . . . . . . 55
Printing Trim Lines  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adjusting the Platen Gap for Thick or Thin Paper  . . . . . . . . . . . . . 56
Optimizing the Settings for Your Paper   . . . . . . . . . . . . . . . . . . . . . . . . 57
Creating Paper Configurations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Selecting Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
3  Printing with Epson Drivers for Macintosh
Choosing Page Setup Options   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Choosing Color Management and Paper Configuration Options  . . . . . 69
Choosing Roll Paper Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Borderless Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Creating a Custom Preset and Printing  . . . . . . . . . . . . . . . . . . . . . . . . . 74
Choosing Advanced Black and White Photo Settings  . . . . . . . . . . . . . . 75
Monitoring Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Checking Ink Levels and Maintenance Tank  . . . . . . . . . . . . . . . . . . . . 78
4  Printing with Epson Drivers for Windows
Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Choosing Paper and Layout Options   . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Choosing Cut Sheet Paper Options   . . . . . . . . . . . . . . . . . . . . . . . . 85
Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Borderless Printing  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Choosing Layout Options   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Choosing Advanced Print Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Choosing Advanced Black and White Photo Settings  . . . . . . . . . . . 94
Managing Print Jobs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Using the Progress Meter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Setting Monitoring Preferences and Optimizing Print Speed  . . . . . 98
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5  Maintaining and Transporting the Printer
Checking Printer Status and Part Life    . . . . . . . . . . . . . . . . . . . . . . . . 102
Printing Status Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Viewing Status Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Checking and Cleaning the Print Head   . . . . . . . . . . . . . . . . . . . . . . . 104
Running a Power Cleaning Cycle  . . . . . . . . . . . . . . . . . . . . . . . . . 106
Aligning the Print Head   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Changing the Black Ink Cartridge   . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Draining the Old Ink  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Installing the New Black Ink Cartridge   . . . . . . . . . . . . . . . . . . . . 115
Updating the Printer Driver Information  . . . . . . . . . . . . . . . . . . . 116
Performing Additional Maintenance Tasks  . . . . . . . . . . . . . . . . . . . . . 116
Changing the Date and Time  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Using the Maintenance Mode   . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Replacing the Paper Cutter Blade    . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Replacing the Maintenance Tank  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cleaning the Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Preparing the Printer for Shipment   . . . . . . . . . . . . . . . . . . . . . . . 124
Setting Up the Printer After Transportation  . . . . . . . . . . . . . . . . . 125
Uninstalling and Reinstalling the Printer Driver  . . . . . . . . . . . . . . . . . 126
Macintosh   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Windows   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Removing the Optional Print Server Card   . . . . . . . . . . . . . . . . . . . . . 127
6  Solving Problems
Diagnosing Problems   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Checking Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Improving Print Quality  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Solving Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Solving Miscellaneous Printing Problems   . . . . . . . . . . . . . . . . . . . . . . 139
Solving Paper Problems   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Clearing Roll Paper Jams   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Clearing Paper Tray Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Clearing Paper Jams from the Manual Feed Slots  . . . . . . . . . . . . . 146
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Contents  |  8
A  Specifications
Environmental   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Electrical  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Weight  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Printer Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Safety Approvals  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Media  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Roll Paper   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Cut Sheets   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Ink Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153
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9
This Printer Guide provides important information on setting up and using 
your printer, selecting paper, and replacing ink cartridges. It also tells you 
how to maintain your printer to keep it working at its best, and provides 
troubleshooting tips in case you have a problem. 
For additional information, see the following:
•The Quick Reference Guide provides a handy summary of procedures for 
daily use and printer maintenance—loading paper, replacing ink 
cartridges and other components, checking and aligning the print head, 
and understanding error messages. Attach it to your printer for easy 
reference.
The electronic Reference Guide on the CD-ROM provides additional 
information about the printer, drivers, and utility software. You can read 
the guide using a web browser, such as Safari
TM 1.0 or later, Mozilla 
FireFox 1.0 or later, or Netscape® Navigator® or Microsoft® Internet 
Explorer, versions 4.0 or later. 
Warnings, Cautions, Notes, and Tips
These symbols are used in this book:
WARNINGS must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints on how to get the most out of your printer.
Introduction
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10|Introduction
Options and Accessories 
Your Epson Stylus® Pro 4800 offers these optional upgrades and accessories:
* See Appendix A for details.
In addition, you can order these user-replaceable items: 
* See page 121 for details.
** Replaces the blade for the printer’s built-in cutter (see page 118).
You can purchase genuine Epson® ink and paper from an authorized Epson 
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). 
In the U.S., you can also purchase online at www.epsonstore.com. In 
Canada, you can also purchase at www.epson.ca or 800-807-7766. 
Where To Get Help
Epson provides technical support and information on the installation, 
configuration, and operation of professional printing products through the 
Epson Preferred Protection Plan. Dial (888) 377-6611, 6
AM to 6PM, 
Pacific Time, Monday through Friday. Support hours and days are subject 
to change without notice.  Optional equipment and software
OptionPart number
Epson Stylus Pro 4800 Printer Cabinet Stand  C4800STAND
Internal 10/100 BaseTX (Ethernet
™) Type-B Print Server 
(interface card)*C12C824052
Paper Roller Spindle (Normal Tension) — 2- or 3-inch C12C811171
Paper Roller Spindle (High Tension) — 2- or 3-inch C12C811191
One-year extended warranty EPP48B1 
Two-year extended warranty EPP48B2 
Tip: Check the Epson Pro 
Graphics web site at 
http://prographics.epson.
com for accessories and 
options that are currently 
available.
Consumables and user-replaceable parts
PartPart number
Replacement Ink Maintenance Tank*  C12C890191 
Replacement Printer Cutter Blade** C12C815291 
Ink Cartridges  See page 110 for a 
complete listing.
SM
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