Epson Stylus Photo R2000 User Manual
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NameSizeCapaci ty Sour ce Bord erles s ICC ProfileMedia Type (Printer Driver) Archival Matte Paper A4 30 Sheet ✓ SPR2000 Epson Archival Ma tte.icc Epson Archival Matte A3 10 A3+ 10 Bright White Ink Jet Paper A4 80 Sheet ✓ SPR2000 Standard.i cc plain papers Watercolor Paper - Radiant White A3+ 1 Rear ✓ SPR2000 Watercolor Paper - Radiant White.icc Watercolor Paper - Radiant White Velvet Fine Art Paper A3+ 1 Rear ✓ SPR2000 Velvet Fine Art Paper.icc Velvet Fine Art Paper Photo Quality Self Adhesive sheets A4 1 Sheet ✓ SPR2000 Epson Photo Qlty IJP.icc Epson Photo Quality Ink Jet Premium Ink Jet Plain Paper A4 80 Sheet - SPR2000 Standa rd.icc plain papers Usable Commercially Papers Note: ❏ Do not use paper that is wrinkled, scuffed, torn, or dirty. ❏ Although plain paper can be loaded and fed in the printer as long as it meets the following specifications, Epson cannot guarantee the print quality. ❏ In addition to plain paper, media that meet the following specifications can be loaded into the printer; note, however, that Epson cannot guarantee print quality or that the paper will feed correctly. NameSizeCapacityThicknessSourceBord erles s Media Type (Printer Driver) Plain paper (cut sheets) A4, B5, A5, A6, Letter 12 mm total thickness 0.08–0.11 mm (64–90 g/m2) Auto sheet feeder -Plain Paper A3, B4, Legal 5 mm total thickness Non-standard sizes (89 × 127–329 × 1,117.6 mm) 1 Thick paper A3+ 1 1.3 mm Front manual feed (thick paper) -*1 Epson Stylus Photo R2000 User's Guide Appendix 101
NameSizeCapacityThicknessSourceBord erles s Media Type (Printer Driver) CDs/DVDs 12 cm, 8 cm 1 - Front manual feed (CD/DVD tray) -A special computer application is required to print CDs and DVDs. Use the supplied Epson Print CD application. CD/DVD Premium Surface 12 cm, 8 cm 1 - Front manual feed (CD/DVD tray) - *1 See the manual supplied with the paper and adjust settings as appropriate. Epson Stylus Photo R2000 User's Guide Appendix 102
Transporting the Printer Follow the steps below when moving or transporting the printer. To protect the printer from shock and vibration, repack it in the original box using the original packing materials. Note: ❏ Only hold the required area;otherwise, the printer may be damaged. ❏ Move and transport the printer with ink cartridges installed. Do not remove the ink cartridges; otherwise, the nozzles may be clogged and make it impossible to print, or ink may leak. Preparing the Printer for Transport A Turn off the printer and remove all cables. B Remove any paper. C Open the printer cover. D Fix the print head in place using ordinary tape. When applying the tape, be careful not to touch the internal parts of the printer. Some tape may be difficult to remove if it is left in place for an extended period. Remove the tape immediately after transport. E Close the printer cover. F Keeping the printer flat, pack it in styrofoam or other protective material and place it in the box. After Transport Before using the printer for the first time after transport, check that the print head is not clogged. U “Checking for clogged nozzles” on page 79 Epson Stylus Photo R2000 User's Guide Appendix 103
Specifications Table Printer Specifications Printing method On-demand ink jet Nozzle configuration 108 nozzles × 8 (Yellow, Magenta, Matte Black, Red, Orange, Photo Black, Gloss Optimizer, Cyan) Resolution (maximum) 5760 × 1440 dpi Control code ESC/P raster (undisclosed commands) ESC/P-R Paper feed method Friction feed Temperature Operating: 10 to 35°C (50 to 95oF) Storage (before unpacking): -20 to 60°C (-4 to 140oF) (within 120 hours at 60°C (140oF), within a month at 40°C (104oF)) Storage (after unpacking): -20 to 40°C (-4 to 104oF) (within a month at 40°C (104oF)) Humidity Operating: 20 to 80% (without condensation) Storage (before unpacking): 5 to 85% (without condensation) Storage (after unpacking): 5 to 85% (without condensation) External dimensions Storage dimensions: (W) 622 × (D) 324 × (H) 219 mm Normal dimensions: (W) 622 × (D) 797 × (H) 418 mm Printer Specifications Weight Approx. 12.3 kg (without ink cartridges and supplied accessories) Interface High-Speed USB×1 (for PictBridge) High-Speed USB×1 (for connection to computer) Ethernet 10Base-T/100Base-TX * IEEE802.1.1b/g/n * Use a shielded twisted-pair cable (Category 5 or higher). Electrical 100-120 V Model 220-240 V Model Input voltage range AC 90–132 V AC 198–264 V Rated frequency range 50–60 Hz Input frequency range 49.5–60.5 Hz Rated current 0.6 A 0.3 A Power consumptio n Printin g Approx. 21 W (ISO/ IEC24712) Approx. 21 W (ISO/ IEC24712) Ready mode Approx. 7.7 W Approx. 7.7 W Sleep mode Approx. 3.5 W Approx. 3.7 W Power off Approx. 0.2 W Approx. 0.4 W Supported image file formats (when connected to PictBridge-compatible devices) JPEG files compliant with Exif version 2.3 Epson Stylus Photo R2000 User's Guide Appendix 104
Network Wireless LAN Standard: IEEE 802.11b/g/n*1 Security: WPA-PSK (TKIP/AES) WPA2 compliant, WEP (64/128bit) Frequency Band: 2.4 GHz Communicatio n Mode: Infrastructure, ad hoc*2 Wired LAN Standard: Ethernet 100BASE-TX/ 10 BASE-T *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 IEEE802.11n is not supported. Ink Specifications Type Special ink cartridges Pigment ink Yellow, Magenta, Matte Black, Red, Orange, Photo Black, Gloss Optimizer, Cyan Use by date See the da te printed on the package (at normal temperature) Print quality guarantee expiry Six months (after installing in the printer) Storage temperature Uninstalled: -20 to 40°C (within a month at 40°C) Installed: -20 to 40°C (within a month at 40°C) Note: ❏ The ink freezes if left at below -15°C for a long time. If the ink does freeze, leav e it at room temperature (25 °C, no condensation) for at least three hours before use. ❏ Do not refill the ink. Supported operating systems Windows XP/Windows XP x64 Windows Vista Windows 7 Mac OS X 10.4.11–10.6 Tip: For the latest information on supported operating systems, access the site at: http://www.epson.com Standards and Approvals U.S. model: Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module. Manufacturer: Marvell Semiconductor Inc. Type: SP88W8786-MD0-2C2T00 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2 ) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. European model: Low Voltage Directive 2006/95/EC EN60950-1 EMC directive 2004/108/EC EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 Epson Stylus Photo R2000 User's Guide Appendix 105
R&TTE Directive 1999/5/EC EN300 328 EN301 489-1 EN301 489-17 EN60950-1 For European users: We, Seiko Epson Corporation, hereby declare that this equipment Model B472A is in compliance with the essential requirements and ot her relevant provisions of Directive 1999/5/EC. For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Cyprus, Greece, Slovenia, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Only indoor operation is permitted in France. If used outside of own premises, general authorization is required in Italy. Epson cannot accept respon sibility for any failure to satisfy the protection requirements resulting a non-recommended modificat ion of the products. Australian model: EMC AS/NZS CISPR22 Class B Epson hereby declares that this product, Model B472A, is in compliance with the essential requirements and other relevant provisions of AS/NZS4771. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modific ation of the product. Epson Stylus Photo R2000 User's Guide Appendix 106
Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: http://www.epson.com Then, select the support section of your local Epson Web site. Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.) ❏ Product model ❏ Product software version (Click About, Version Info, or similar button in the product software.) ❏ Brand and model of your computer ❏ Your computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Epson Stylus Photo R2000 User's Guide Where To Get Help 107
Help for Users in North America Epson provides the technical support services listed below. Internet Support Visit Epson’s support website at http://epson.com/ support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs an d troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Dial: (562) 276-1300 (U.S.), or (905) 709-9475 (Canada), 6 am to 6 pm, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call Epson for support, please have the following information ready: ❏ Product name ❏ Product serial number ❏ Proof of purchase (such as a store receipt) and date of purchase ❏ Computer configuration ❏ Description of the problem Note: For help using any other software on your system, see the documentation for that software for technical support information. Purchase Supplie s and Accessories You can purchase genuine Epson ink cartridges, ribbon cartridges, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales). Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http:// www.epson.com.tw ) Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk (Phone: +0280242008) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: Telephone number Fax number Address 02-23416969 02-23417070 No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100, Taiwan 02-27491234 02-27495955 1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105, Taiwan 02-32340688 02-32345299 No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei County 235, Taiwan 039-605007 039-600969 No.342-1, Guangrong Rd., Luodong Township, Yilan County 265, Taiwan 038-312966 038-312977 No.87, Guolian 2nd Rd., Hualien City, Hualien County 970, Taiwan 02-82273300 02-82278866 5F.-1, No.700, Zhongzheng Rd., Zhonghe City, Taipei County 235, Taiwan Epson Stylus Photo R2000 User's Guide Where To Get Help 108
Telephone number Fax number Address 03-2810606 03-2810707 No.413, Huannan Rd., Pingzhen City, Taoyuan County 324, Taiwan 03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City 300, Taiwan 04-23291388 04-23291338 3F., No.510, Yingcai Rd., West Dist., Taichung City 403, Taiwan 04-23805000 04-23806000 No.530, Sec. 4, Henan Rd., Nantun Dist., Taichung City 408, Taiwan 05-2784222 05-2784555 No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan 06-2221666 06-2112555 No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: Your Dealer Don’t forget that your dealer can often help identify and resolve problems. The dealer should always be the first call for advise on problems; they can often solve problems quickly and easily as well as give advise on the next step to take. Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in in stalling, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here. The Helpdesk numbers are: Phone: 1300 361 054 Fax: (02) 8899 3789 We encourage you to have a ll the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your Epson product documentation, type of c omputer, operating system, application programs, and any information you feel is required. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web ( http://www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: Epson Stylus Photo R2000 User's Guide Where To Get Help 109
❏Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Thailand Contacts for information, support, and services are: World Wide Web ( http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Epson Hotline (Phone: (66)2685-9899) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web ( http://www.epson.co.id) ❏Information on product specifications, drivers for download ❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl. Kusuma Bangsa 116 – 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 Makassar MTC Karebosi Lt. Ill Kav. P7-8 JI. Ahmad Yani No.49 Makassar Phone: (62)411-350147/411-350148 Epson Stylus Photo R2000 User's Guide Where To Get Help 110