Epson R1800 Manual

							Solving Problems101
7. Follow the on-screen instructions to uninstall the software.
Note: If the name of your printer remains in the Print Center or Printer Setup 
Utility, select it from Printer List and click Delete.
8. When you see the Installer window again, click Quit.
9. Restart your Macintosh, then see the Start Here sheet to reinstall your software.
Where To Get Help
If you need help with your printer, Epson Print CD, or the P.I.M. II Plug-in for 
Adobe Photoshop, see the information below. 
For help with other software that came with your printer, see page 102. 
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at epson.com/support and select your product for 
solutions to common problems. You can download drivers and documentation, get 
FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call for support, please have the following information ready:
■Product name (EPSON Stylus Photo R1800)
■Product serial number (located on the back of the printer and on its box)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer configuration and operating system version
■Description of the problem 
						

							102Solving Problems
Then call:
■U.S.: (562) 276-7296, 6AM to 8PM, Pacific Time, Monday through Friday and 
7
AM to 4PM, Saturday. 
■Canada: (905) 709-2567, 6AM to 6PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply. 
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper from an authorized Epson reseller. To 
find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can 
purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian 
sales). 
Technical Support for Other Photo Software
SoftwareWebsite or e-mailTelephone
nik Multimedia [email protected] (619) 725-3150, 8:30 
AM to 
5 
PM, Monday to Friday, 
Pacific Time 
						

							103
Requirements and Notices
Windows System Requirements
To use your printer and its software, we recommend that your system has: 
■Microsoft Windows compatible PC with a Pentium® III-class 800 MHz or higher processor 
(Pentium 4-class, 2 GHz or higher recommended) 
■Windows 2000, XP, XP Professional x64 Edition, or Windows Vista
■512MB RAM (2GB recommended)
■300MB hard disk space (1GB recommended)
■4x or faster CD-ROM or DVD-ROM drive for installing the printer software
■USB connection: a Windows-compliant USB 1.1 port or Hi-Speed USB 2.0 port (recommended) 
and a shielded USB “AB” cable (Hi-Speed USB 2.0 recommended), 2 meter (6.5 ft) max. length
IEEE-1394 (FireWire) connection: an OHCI-compliant IEEE-1394 port and an IEEE-1394 
cable; FireWire connection not supported in Windows Vista
Macintosh System Requirements
To use your printer and its software, we recommend that your system has: 
■An Apple® Mac-class computer with one or more: PowerPC® G4 733 MHz (1 GHZ 
recommended), PowerPC G5, or Intel® CoreTM processor
■Mac OS X 10.2.8, 10.3.9 through 10.4.x
■512MB RAM (2GB recommended)
■300MB hard disk space (1GB recommended)
■4x or faster CD-ROM or DVD-ROM drive for installing the printer software
■USB connection: a shielded USB “AB” cable (Hi-Speed USB 2.0 recommended), 2 meter (6.5 ft) 
max. length
FireWire connection: an OHCI-compliant FireWire port and a FireWire cable 
						

							104Requirements and Notices
Important Safety Instructions
Before using your printer, read these safety instructions to make sure you use it safely and effectively:
■Be sure to follow all warnings and instructions marked on the printer.
■Use only the type of power source indicated on the printer’s label.
■Connect all equipment to properly grounded power outlets. Avoid using outlets on the same 
circuit as photocopiers or air control systems that regularly switch on and off. 
■Place the printer near a wall outlet where the plug can be easily unplugged.
■Do not let the power cord become damaged or frayed. 
■If you use an extension cord with the printer, make sure the total ampere rating of the devices 
plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total 
ampere rating of all devices plugged into the wall outlet does not exceed the outlet’s ampere rating.
■Keep your printer and computer system away from potential sources of electromagnetic 
interference, such as loudspeakers or cordless telephone base units.
■Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
■Leave enough room around the printer for sufficient ventilation, leaving at least 3.9 inches 
between the back of the printer and the wall.
■Do not place the printer near a radiator or heating vent or in direct sunlight.
■Place the printer on a flat, stable surface that extends beyond the printer base in all directions. The 
printer will not operate properly if it is tilted or at an angle.
■When transporting or storing the printer, don’t tilt it, stand it on its side, or turn it upside-down. 
This may allow ink to leak from the ink cartridges.
■Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid 
on the printer.
Caution: Always turn the printer off using the Ppower button. Don’t switch off the power 
strip or unplug the printer until the green 
Ppower light is off.
■Do not block or cover the openings in the printer’s case or insert objects through the slots. 
■Except as specifically explained in this manual, do not attempt to service the printer yourself. 
■Unplug the printer and refer servicing to qualified service personnel under the following 
conditions:
If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been 
dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change 
in performance. Adjust only those controls that are covered by the operating instructions. 
						

							Requirements and Notices105
Ink Cartridge Safety Instructions
■Keep ink cartridges out of the reach of children. 
■Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply 
port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them 
immediately with water.
■Do not put your hand inside the printer or touch a cartridge during printing.
■Do not move the print head by hand. You may damage the printer.
■Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge 
unpacked for a long time before use can result in reduced print quality.
■Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use 
up the ink cartridges within six months of first installing them.
■Store ink cartridges in a cool, dark place.
■Store ink cartridges with the bottom of the packaging facing down.
■After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room 
temperature for at least three hours before using it.
■Shake an ink cartridge 4 or 5 times before removing it from its package.
■Do not shake an ink cartridge after removing it from its package; this can cause leakage.
■Do not remove or tear the label on an ink cartridge; this can cause leakage.
■Do not dismantle the ink cartridges or try to refill them. This could damage the print head.
■Do not touch the green IC chip on the front of the cartridge. This may affect normal operation 
and printing.
■If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and 
store it in the same environment as the printer. Note that there is a valve in the ink supply port, 
making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that 
the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area. 
						

							106Requirements and Notices
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may 
cause harmful interference to radio or television reception. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause interference to radio 
and television reception, which can be determined by turning the equipment off and on, the user is 
encouraged to try to correct the interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the receiver is 
connected.
■Consult the dealer or an experienced radio/TV technician for help.
WARNING: The connection of a non-shielded equipment interface cable to this equipment will 
invalidate the FCC Certification of this device and may cause interference levels which exceed the 
limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a 
shielded equipment interface cable with this device. If this equipment has more than one interface 
connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly 
approved by the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. 
						

							Requirements and Notices107
Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or 
CPU Boards and Power Supplies used with Class B Personal Computers:
We: Epson America, Inc. 
Located at: MS: 3-13
3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: (562) 290-5254 
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 
15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative 
unit tested and found to be compliant with the standards. Records maintained continue to reflect the 
equipment being produced can be expected to be within the variation accepted, due to quantity 
production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the 
following two conditions: (1) this device may not cause harmful interference, and (2) this device must 
accept any interference received, including interference that may cause undesired operation.
Trade Name: Epson
Type of Product: Ink Jet Printer
Model: B321A 
						

							108Requirements and Notices
Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser that the 
Epson printer covered by this limited warranty statement, if purchased new and used in the United 
States or Canada, conforms to the manufacturer’s specifications and will be free from defects in 
workmanship and materials for a period of one (1) year from the date of original purchase. Epson also 
warrants that the consumable ink cartridges enclosed with the printer will perform to the 
manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty 
for the Epson printer. For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: Should your Epson printer prove defective during the 
warranty period, please call the Epson Connection  at (562) 276-7296 (U.S.) or (905) 709-2567 
(Canada) for warranty repair instructions and return authorization. An Epson service technician will 
provide telephone diagnostic service to determine whether the printer requires service. If service is 
needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If 
Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, 
freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S. 
Possessions). Shipments to other locations will be made freight collect. You are responsible for securely 
packaging the defective unit and returning it to Epson within five (5) working days of receipt of the 
replacement. Epson requires a debit or a credit card number to secure the cost of the replacement 
printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will 
direct you to send your printer to Epson or its authorized service center, where the printer will be fixed 
and sent back to you. You are responsible for packing the printer and for all costs to and from the 
Epson authorized service center. When warranty service involves the exchange of the printer or a part, 
the item replaced becomes Epson property. The replacement printer or part may be new or refurbished 
to the Epson standard of quality, and, at Epson’s option, may be another model of like kind and 
quality. Epson’s liability for replacement of the covered printer will not exceed the original retail selling 
price of the covered printer. Exchange products and parts assume the remaining warranty period of 
your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty does not apply to refurbished or reconditioned 
products. This warranty covers only normal use in the United States and Canada. Using this product 
for continuous production or similar high duty purposes is not considered normal use; damage, 
maintenance or service from such use will not be covered under this warranty. This warranty is not 
transferable. This warranty does not cover any color change or fading of prints or reimbursement of 
materials or services required for reprinting. This warranty does not cover damage to the Epson 
product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty 
does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to 
the Epson product after its shipment from Epson, e.g., dealer or user-added boards or components. 
Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial 
number be removed or should the product fail to be properly maintained or fail to function properly as 
a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters 
such as fire, flood, and lightning, improper electrical current, software problems, interaction with 
non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot 
be identified or reproduced, you will be held responsible for the costs incurred.
SM 
						

							Requirements and Notices109
SPECIAL NOTE TO COMMERCIAL USERS
This Epson product is offered as a high quality consumer use product. With proper use and care, the 
product will provide you with quality performance well beyond the one year warranty period. 
However, if you use this product for continuous production or similar high duty purposes, none of the 
needed repairs, maintenance or service from such use will be covered by your Epson Limited Warranty.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF 
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, 
THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR 
FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE 
EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS 
AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED 
ABOVE. UNLESS STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE 
BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS 
WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL 
BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, 
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE 
OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH 
OF WARRANTY OR ANY OTHER LEGAL THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some 
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the 
above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and 
you may have other rights which vary from jurisdiction to jurisdiction. 
Epson America, Inc. 
■ P. O. Box 93012 ■ Long Beach, CA 90809-3012 
						

							110Requirements and Notices