Epson Projector BrightLink 475Wi User Manual
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Displaying FromaPC Laptop If you seetheNo Signal message whenyoudisplay fromaPC laptop, youneed toset upthe laptop to display onanexternal monitor. 1. Hold down thelaptops Fnkey and press thekey labelled withamonitor iconorCRT/LCD .(See your laptop manual fordetails.) Waitafew seconds foranimage toappear. 2. Todisplay onboth thelaptops monitorandtheprojector, trypressing thesame keysagain. 3. Ifthe same image isnot displayed bythe laptop andprojector, checktheWindows Displayutilityto make suretheexternal monitorportisenabled. (Seeyourcomputer orWindows manualfor instructions.) 4. Ifnecessary, checkyourvideo cardsettings andsetthe multiple displayoptiontoClone . Parent topic:Solutions WhenNo Signal Message Appears Related tasks Using theProjector HelpDisplays Displaying FromaMac Laptop If you seetheNo Signal message whenyoudisplay fromaMac laptop, youneed toset upthe laptop for mirrored display.(Seeyourlaptop manual fordetails.) 1. Open theSystem Preferences utilityandselect Displays . 2. Select theVGA Display orColor LCDoption, ifnecessary. 3. Click theArrange orArrangement tab. 4. Select theMirror Displays checkbox. Parent topic:Solutions WhenNo Signal Message Appears Solutions WhenNot Supported Message Appears If the Not Supported messageappears,trythe following solutions: • Make surethecorrect inputsignal isselected onthe Signal menu. • Make surethecomputers displayresolution doesnotexceed theprojectors resolutionandfrequency limit. Ifnecessary, selectadifferent displayresolution foryour computer. (Seeyourcomputer manual for details.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu 191
Supported VideoDisplay Formats Solutions WhenOnlyaPartial ImageAppears If only apartial computer imageappears, trythe following solutions: • Press theAuto button onthe remote controltooptimize theimage signal. • Try adjusting theimage position usingthePosition menusetting. • Press theAspect buttononthe remote controltoselect adifferent imageaspect ratio. • Ifyou zoomed intoorout ofthe image usingtheE-Zoom buttons,presstheEsc button twicetoreturn to afull display. • Check yourcomputer displaysettings todisable dualdisplay andsetthe resolution withinthe projectors limits.(Seeyourcomputer manualfordetails.) • Check theresolution assignedtoyour presentation filestosee ifthey arecreated foradifferent resolution thanyouareprojecting in.(See yoursoftware helpfordetails.) Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Solutions WhentheImage isNot Rectangular If the projected imageisnot evenly rectangular, trythe following solutions: • Ifthe projector isnot mounted onthe wall orceiling, placeitdirectly infront ofthe center ofthe screen, facing itsquarely, ifpossible. • Use theImage Shiftsetting toadjust theimage position, ratherthanmoving theprojector. • Ifyou adjusted theprojector heightusingtheprojector feet,press thekeystone buttonsonthe projector toadjust theimage shape. • Adjust theQuick Corner orKeystone settingtocorrect theimage shape. Parent topic:Solving ImageorSound Problems Related references Projector FeatureSettings -Settings Menu Related tasks Correcting ImageShape withQuick Corner 192
Correcting ImageShape withtheKeystone Buttons Adjusting theImage Position Solutions WhentheImage Contains NoiseorStatic If the projected imageseems tocontain electronic interference (noise)orstatic, trythe following solutions: • Check thecables connecting yourcomputer orvideo source tothe projector. Theyshould be: • Separated fromthepower cordtoprevent interference • Securely connected atboth ends • Not connected toan extension cable • Check thesettings onthe projectors Signalmenutomake suretheymatch thevideo source. • Select acomputer videoresolution thatiscompatible withtheprojector. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust theTracking andSync settings. • Ifyou adjusted theimage shape usingtheprojector controls,trydecreasing theSharpness settingto improve imagequality. • Ifyou connected anextension powercable,tryprojecting withoutitto see ifitcaused interference in the signal. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Supported VideoDisplay Formats Related tasks Displaying FromaPC Laptop Displaying FromaMac Laptop Solutions WhentheImage isFuzzy orBlurry If the projected imageisfuzzy orblurry, trythe following solutions: • Adjust theimage focus. • Position theprojector closeenough tothe screen, anddirectly infront ofit. • Position theprojector sothe keystone adjustment angleisnot sowide thatitdistorts theimage. 193
• Adjust theSharpness settingtoimprove imagequality. • Ifyou areprojecting fromacomputer, presstheAuto button onthe remote controltoautomatically adjust thetracking andsync. Ifany bands oroverall blurriness remains,displayauniformly patterned image onthe screen andmanually adjusttheTracking andSync settings. Parent topic:Solving ImageorSound Problems Related references Input Signal Settings -Signal Menu Image Quality Settings -Image Menu Projection Distance Related tasks Focusing theImage Cleaning theProjection Window Solutions WhentheImage Brightness orColors areIncorrect If the projected imageistoo dark orlight, orthe colors areincorrect, trythe following solutions: • Press theColor Mode button onthe remote controltotry different colormodes forthe image and environment. • Adjust theavailable settingsonthe Image menuforthe current inputsource, suchasBrightness , Contrast ,Tint ,Color Adjustment ,and/or ColorSaturation . • Make sureyouselected thecorrect inputsource onthe Signal menu. • Make sureallthe cables aresecurely connected tothe projector andyour video device. Ifyou connected longcables, tryconnecting shortercables. • Ifthe colors areincorrect fromavideo source, makesureyouselected thecorrect VideoSignal setting. • Ifyou areusing theECO Power Consumption setting,tryselecting Normalinthe Settings menu. • Ifthe image hasbeen progressively darkening,youmay need toreplace theprojector lampsoon. Parent topic:Solving ImageorSound Problems Related concepts Projector LampMaintenance Related references Input Signal Settings -Signal Menu Projector FeatureSettings -Settings Menu 194
Image Quality Settings -Image Menu Solutions WhenThere isNo Sound orLow Volume If there isno sound whenyouexpect itor the volume istoo low, trythe following solutions: • Adjust theprojectors volumesettings. • Press theA/V Mute button onthe remote controltoresume videoandaudio ifthey were temporarily stopped. • Press theSource Searchbuttontoswitch tothe correct inputsource, ifnecessary. • Check yourcomputer orvideo source tomake surethevolume isturned upand theaudio output isset for the correct source. • Check theaudio cableconnections betweentheprojector andyour video source. • Make sureanyconnected audiocables arelabelled NoResistance. • Ifyou areusing aMac andyoudonot hear sound fromanHDMI source, makesureyourMac supports audiothrough theHDMI port.Ifnot, youneed toconnect anaudio cable. • Ifyou want touse aconnected audiosource whentheprojector isoff, setthe Standby Modeoption to Communication Onand turn onthe Standby Audiooption. Parent topic:Solving ImageorSound Problems Solutions toMicrophone Problems If there isno sound whenyouuseamicrophone connectedtothe projector, trythe following solutions: • Make surethemicrophone issecurely connected tothe projector. • Make sureyouareusing adynamic microphone, notacondenser microphone. • Adjust theMic Input Level setting asnecessary inthe projectors menus. • Ifyou want touse themicrophone whentheprojector isoff, setthe Standby Modeoption to Communication Onand turn onthe Standby Microphone option. Parent topic:Solving ImageorSound Problems Related references Projector SetupSettings -Extended Menu Projector FeatureSettings -Settings Menu Related tasks Connecting aMicrophone 195
Solving Projector orRemote ControlOperation Problems Check thesolutions inthese sections ifyou have problems operating theprojector orremote control. Solutions toProjector PowerorShut-Off Problems Solutions toProblems withtheRemote Control Solutions toPassword Problems Parent topic:Solving Problems Solutions toProjector PowerorShut-Off Problems If the projector doesnotcome onwhen youpress thepower button oritshuts offunexpectedly, trythe following solutions: • Make surethepower cordissecurely connected tothe projector andtoaworking electrical outlet. • The projectors buttonsmaybelocked forsecurity. Unlockthebuttons oruse theremote controlto turn onthe projector. • The power cordmaybedefective. Disconnect thecord andcontact Epson. • Ifthe projectors lampshuts offunexpectedly, itmay have entered sleepmode afteraperiod of inactivity. Beginapresentation towake theprojector. • Ifthe projectors lampshuts offand thepower andTemp lightsarered, theprojector hasoverheated and shut off.Check thesolutions forthis light status. • Ifthe power button onthe remote controldoesnotturn onthe projector, checkitsbatteries andmake sure theRemote Receivers settingisturned oninthe projectors menus,ifavailable. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector LightStatus Projector FeatureSettings -Settings Menu Related tasks Unlocking theProjector s Buttons Solutions toProblems withtheRemote Control If the projector doesnotrespond toremote controlcommands, trythe following solutions: • Check thattheremote controlbatteries areinstalled correctly andhave power. Ifnecessary, replace the batteries. 196
• Make sureyouareoperating theremote controlwithinthereception angleandrange ofthe projector. • Check tosee ifa button onthe remote controlisstuck down, causing itto enter sleep mode. Release the button towake theremote controlup. • Strong fluorescent lighting,directsunlight, orinfrared devicesignals maybeinterfering withthe projectors remotereceivers. Dimthelights ormove theprojector awayfromthesun orinterfering equipment. • Ifavailable, turnoffone ofthe remote receivers inthe projectors menusystem, orcheck ifall the remote receivers wereturned off. • Ifyou assigned anIDnumber tothe remote controltooperate multiple projectors, youmay need to check orchange theIDsetting (feature notavailable withallprojectors). • Ifyou lose theremote control, youcanorder another onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Related references Projector FeatureSettings -Settings Menu Optional Equipment andReplacement Parts Remote ControlOperation Solutions toPassword Problems If you cannot enterorremember apassword, trythe following solutions: • You may have turned onpassword protection withoutfirstsetting apassword. Tryentering 0000using the remote control. • Ifyou have entered anincorrect password toomany timesandseeamessage displaying arequest code, writedown thecode andcontact Epson. • Ifyou lose theremote controlyoucannot enterapassword. Orderanew onefrom Epson. Parent topic:Solving Projector orRemote ControlOperation Problems Solving Interactive PenProblems Check thesolutions inthese sections ifyou have problems usingtheinteractive pens. Solutions WhenHardware DeviceNotFound Message Appears Solutions WhenError Occurred inthe Easy Interactive FunctionMessage Appears Solutions WhentheInteractive PensDoNot Work Solutions WhenManual Calibration isDifficult 197
Solutions WhentheBuilt-In Toolbar DoesNotWork Solutions WhentheInteractive PenPosition IsNot Accurate Solutions WhentheInteractive PensAreSlow orDifficult toUse Solutions WhentheInteractive PensCause Interference orUnwanted Effects Parent topic:Solving Problems Solutions WhenHardware DeviceNotFound Message Appears If the Hardware devicenotfound message appears,trythe following solutions: • Check theUSB cable connection fromtheprojector toyour computer. Trydisconnecting andthen reconnecting thecable. • Ifyou areprojecting fromalaptop computer, makesurethebattery hasenough power,orconnect the laptop toapower outlet. • Ifyour USB cable isinstalled inthe wall, tryconnecting adifferent USBcable tothe projector andyour computer. Parent topic:Solving Interactive PenProblems Solutions WhenError Occurred inthe Easy Interactive FunctionMessage Appears If the Error occurred inthe Easy Interactive Functionmessageappears,contactEpsonforhelp. Parent topic:Solving Interactive PenProblems Related references Where toGet Help Solutions WhentheInteractive PensDoNot Work If the pens donot work, trythe following solutions: • The pens gointo standby modeifyou forget toturn them off.Touch thetipofthe pen toactivate it. • Make sureyouarenotcovering theblack section nearthetipofthe pen. • Make surenothing isblocking thesignal between thepen andtheinteractive penreceiver onthe projector. • Try holding thepen atadifferent anglesothat your hand isnot blocking thesignal. • Make surethecable cover isin place tokeep cables fromblocking thesignal. • Make surethepen battery hasenough power.Tryreplacing thebattery. 198
• Ifyou areprojecting fromacomputer, makesuretheUSB cable isconnected tothe computer and projector. • Dim theroom lights andturn offany fluorescent lights.Makesuretheprojection surfaceandpen receiver arenotindirect sunlight orother sources ofbright lighting. • Ifthe pen tipisworn outordamaged, youmay need toreplace it. • Make surethepen receiver onthe projector isclean andfree from dust. • Make surethere isno interference frominfrared remotecontrols orinfrared microphones. • Make suretheUSB Type-B optiononthe Extended menuisset toEasy Interactive Functionor USB Display/Easy InteractiveFunction. • Make suretheUse Source optiononthe Extended menuisset tothe correct source. • Make sureyouhave calibrated thesystem. Tryrecalibrating. Note: Youcannot useboth pens atthe same timewiththebuilt-in toolbar. Parent topic:Solving Interactive PenProblems Related references Projector SetupSettings -Extended Menu Related tasks Using thePens Replacing thePen Tips Solutions WhenManual Calibration isDifficult If you arehaving trouble calibrating manually,trythe following solutions: • Ifthe circle doesnotmove tothe next position, oritmoves automatically, dimorturn offany bright lights neartheprojection surface. • Make suretheprojector isnot tooclose tothe projection surface. Parent topic:Solving Interactive PenProblems Solutions WhentheBuilt-In Toolbar DoesNotWork If you cannot usethepen without acomputer, trythe following solutions: • Make suretheUSB Type-B optiononthe Extended menuisset toEasy Interactive Functionor USB Display/Easy InteractiveFunction. 199
• Press oneofthe Source buttons onthe remote controltoselect thesource forthe image youwant to annotate. Touse ablank screen, selectComputer2 oranother unusedsource Note: Youcannot usethebuilt-in toolbar ifyou select thesame source thatisselected forEasy Interactive Toolsinthe Extended menu. • Make sureyouhave calibrated thesystem. Tryrecalibrating. Parent topic:Solving Interactive PenProblems Related references Projector SetupSettings -Extended Menu Solutions WhentheInteractive PenPosition IsNot Accurate If the pen position isnot thesame asthe cursor, trythe following solutions: • Make sureyouhave calibrated thesystem. Trymanual calibration. • Make surethecable cover isin place tokeep cables fromblocking thesignal. • Try adjusting thepen operation area. • Ifyou usetheE-Zoom +button onthe remote controltoenlarge theimage, thepen position isnot accurate. Whenyoureturn tothe original size,theposition shouldbecorrect. Parent topic:Solving Interactive PenProblems Related tasks Adjusting thePen Operation Area Calibrating Automatically Calibrating Manually Solutions WhentheInteractive PensAreSlow orDifficult toUse If the pens aredifficult touse orrespond tooslowly, trythe following solutions: • For easier operation, holdthepen perpendicular tothe projection surface. • For thebest performance, connectyourcomputer tothe projector usingaVGA computer cablefor display andtheUSB cable forinteractivity. • Ifyou areusing USBdisplay inWindows, youmay need todisable Windows Aerointhe EPSON USB Display Settings program onyour computer. Parent topic:Solving Interactive PenProblems 200