Epson Powerlite Pro Z8000wunl Users Guide

Problem Solving
91
The image is truncated (large) or small, or the aspect is not suitableIs an extension cable being used? If an extension cable is used, electrical interference may affect the signals. Use the cables supplied with 
the projector to check if the cables you are using may be causing the problem.
Is the correct resolution selected?
Only when projecting computer imagesSet the computer so that the signals being output are compatible with the projector.
For more information, see your computer...

Problem Solving
92
Image colors are not right
Images appear dark
Check
Remedy
Do the input signal settings match the signals from the 
connected device?Change the following settings according to the signal for the connected equipment.
When image is from a device connected to the Computer or BNC input port sSignal menu - Input 
Signal p.62
When image is from a device connected to the Video or S-Video input port sSignal menu - Video 
Signal p.62
Is the image Brightness set correctly? Adjust the Brightness...

Problem Solving
93
Problems when projection starts
No power supplied
Check
Remedy
Did you press the [t] button? Press the [t] button to turn the power on. 
Are the indicators switched off? The power cable is not connected correctly or power is not being supplied normally.
Disconnect and then reconnect the power cable. 
Check that your electrical outlet or power source is functioning correctly.
Do the indicators turn on and off when the power cable is 
touched?There is probably a poor contact in the power...

Problem Solving
94
Other problems
The Remote Control does not work
Nothing appears on the external monitor
Check
Remedy
Is the remote control light-emitting area pointing towards 
the remote receiver on the projector when it is operated?Point the remote control towards the Remote Receiver.
Operating range sp.17
Is the remote control too far from the projector? The operating range for the remote control is about 49 ft (15 m). 
Is direct sunlight or strong light from fluorescent lamps 
shining onto the...

Problem Solving
95
I want to change the language for messages and menus
Mail is not received even if a problem occurs in the projector
Check
Remedy
Change the Language setting. Adjust the Language setting from the configuration menu. sExtended Menu - Language p.66
Check
Remedy
Is Standby Mode set to Communication On? To use the Mail Notification function when the projector is in standby, set Communication On in 
Standby Mode from the configuration menu. sExtended Menu - Standby Mode p.66
Did a fatal...

Where to Get Help
96
Where to Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at www.epson.com/support and select 
your product for solutions to common problems. You can download 
utilities and documentation, get FAQs and troubleshooting advice, or 
e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and 
enter the PIN on the included Epson PrivateLine Support card....

97
Appendix
This chapter provides information on maintenance procedures to ensure the best level of performance from the projector for a long time to come.  

Installation Methods
98
Installation Methods
The projector can be mounted on a ceiling or placed on a desk. Also, this 
projector can project images to various places because it can project 
images vertically or horizontally at each 90° angle.
Warning:
•A special method of installation is required when installing the projector to project 
images downward (ceiling mount) or upward. If it is not installed correctly, it could 
fall and turnover causing an accident and injury.
•If you use adhesives on the...

Installation Methods
99
Do not install the projector at any angles other than those shown in the 
following illustration.
When the projector is mounted, you can remove the projector’s feet and 
attach the foot covers, as shown below. 

Cleaning
100
Cleaning
You should clean the projector if it becomes dirty or if the quality of 
projected images starts to deteriorate. 
Warning:
Do not use sprays containing a flammable gas to remove dirt or dust which is 
adhering to parts such as the lens or filter of the projector.
This could cause a fire due to the high temperature of lamps inside the unit.Cleaning the Projector's Surface
Clean the projector's surface by wiping it gently with a soft cloth. 
If the projector is particularly...