Epson Gt15000 User Guide
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Home > Solving Problems
Technical Support Web Site
Epson’s Technical Support Web Site provides help with problems that c\
annot be solved using the troubleshooting
information in your product documentation and has the the latest drivers\
, FAQs, manuals, and other downloadables. If
you have a Web browser and can connect to the Internet, access the site \
at:
http://www.epson.com/support/ (U.S.) or http://www.epson.ca/support/ (Canada)](http://img.usermanuals.tech/thumb/23/98668/w300_gt15000-user-guide-1509280261_d-140.png "Page 141
Home > Solving Problems
Technical Support Web Site
Epson’s Technical Support Web Site provides help with problems that c\
annot be solved using the troubleshooting
information in your product documentation and has the the latest drivers\
, FAQs, manuals, and other downloadables. If
you have a Web browser and can connect to the Internet, access the site \
at:
http://www.epson.com/support/ (U.S.) or http://www.epson.ca/support/ (Canada)")
Home > Solving Problems Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that c\ annot be solved using the troubleshooting information in your product documentation and has the the latest drivers\ , FAQs, manuals, and other downloadables. If you have a Web browser and can connect to the Internet, access the site \ at: http://www.epson.com/support/ (U.S.) or http://www.epson.ca/support/ (Canada)
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Home > Solving Problems
Contacting Epson Support
Before Contacting Epson
Help for Users in North America
Help for Users in Latin America
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the\
problem using the troubleshooting information
in your product documentation, contact Epson support services for assist\
ance.
Epson support will be able to help you much more quickly if you give the\
m the following information:Product serial number
(The serial...](http://img.usermanuals.tech/thumb/23/98668/w300_gt15000-user-guide-1509280261_d-141.png "Page 142
Home > Solving Problems
Contacting Epson Support
Before Contacting Epson
Help for Users in North America
Help for Users in Latin America
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the\
problem using the troubleshooting information
in your product documentation, contact Epson support services for assist\
ance.
Epson support will be able to help you much more quickly if you give the\
m the following information:Product serial number
(The serial...")
Home > Solving Problems Contacting Epson Support Before Contacting Epson Help for Users in North America Help for Users in Latin America Before Contacting Epson If your Epson product is not operating properly and you cannot solve the\ problem using the troubleshooting information in your product documentation, contact Epson support services for assist\ ance. Epson support will be able to help you much more quickly if you give the\ m the following information:Product serial number (The serial...
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Computer configuration
Description of the problem
Note:
For help using any other software on your system, see the documentation \
for that software for technical
support information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges, ribbon cartridges, paper,\
and accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766\
). Or you can purchase online at http://www.
epsonstore.com (U.S. sales) or http://www.epson.ca...](http://img.usermanuals.tech/thumb/23/98668/w300_gt15000-user-guide-1509280261_d-142.png "Page 143
Computer configuration
Description of the problem
Note:
For help using any other software on your system, see the documentation \
for that software for technical
support information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges, ribbon cartridges, paper,\
and accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766\
). Or you can purchase online at http://www.
epsonstore.com (U.S. sales) or http://www.epson.ca...")
Computer configuration Description of the problem Note: For help using any other software on your system, see the documentation \ for that software for technical support information. Purchase Supplies and Accessories You can purchase genuine Epson ink cartridges, ribbon cartridges, paper,\ and accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766\ ). Or you can purchase online at http://www. epsonstore.com (U.S. sales) or http://www.epson.ca...
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Venezuela(58 212) 240-1111
* Contact your local phone company to call this toll free number from a \
mobile phone.
** Dial first 7 digits, wait for a message, then enter code.
If your country does not appear in the list, contact the sales office in\
the nearest country. Toll or long distance charges
may apply. Top](http://img.usermanuals.tech/thumb/23/98668/w300_gt15000-user-guide-1509280261_d-143.png "Page 144
Venezuela(58 212) 240-1111
* Contact your local phone company to call this toll free number from a \
mobile phone.
** Dial first 7 digits, wait for a message, then enter code.
If your country does not appear in the list, contact the sales office in\
the nearest country. Toll or long distance charges
may apply. Top")
Venezuela(58 212) 240-1111 * Contact your local phone company to call this toll free number from a \ mobile phone. ** Dial first 7 digits, wait for a message, then enter code. If your country does not appear in the list, contact the sales office in\ the nearest country. Toll or long distance charges may apply. Top
Page 145
Home > Solving Problems Other Software Technical Support Nuance ScanSoft PaperPort (407) 241-0618, http://support.nuance.com ABBYY FineReader (408) 457-9777, http://www.abbyy.com, [email protected] EMC ISIS (800) 782-4362 (U.S.), (800) 543-4782 (Canada), http://powerlink.emc.comTop
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Home > Technical Specifications
System Requirements
Windows System Requirements
Macintosh System Requirements
Make sure your system meets the requirements in these sections before us\
ing it with your scanner.
Windows System Requirements
System Microsoft Windows 8, Windows 7, Windows Vista, Windows XP
Interface USB port (Type A) built into the main board
Display Color monitor with 800 × 600 screen resolution or higher, and 24-bit \
(Full Color) color
(Color and tone reproduction are subject to the...](http://img.usermanuals.tech/thumb/23/98668/w300_gt15000-user-guide-1509280261_d-145.png "Page 146
Home > Technical Specifications
System Requirements
Windows System Requirements
Macintosh System Requirements
Make sure your system meets the requirements in these sections before us\
ing it with your scanner.
Windows System Requirements
System Microsoft Windows 8, Windows 7, Windows Vista, Windows XP
Interface USB port (Type A) built into the main board
Display Color monitor with 800 × 600 screen resolution or higher, and 24-bit \
(Full Color) color
(Color and tone reproduction are subject to the...")
Home > Technical Specifications System Requirements Windows System Requirements Macintosh System Requirements Make sure your system meets the requirements in these sections before us\ ing it with your scanner. Windows System Requirements System Microsoft Windows 8, Windows 7, Windows Vista, Windows XP Interface USB port (Type A) built into the main board Display Color monitor with 800 × 600 screen resolution or higher, and 24-bit \ (Full Color) color (Color and tone reproduction are subject to the...
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Home > Technical Specifications Scanner Specifications General Mechanical Electrical Environmental Interfaces Standards and Approvals Note: Specifications are subject to change without notice. General Scanner type Flatbed color Photoelectric device Color CCD line sensor Effective pixels 10,200 × 14,040 pixels at 1200 dpi Document size 216 × 297 mm (8.5 × 11.7 inches) A4 or US letter size ADF paper input Face-up loading ADF paper output Face-down ejection ADF paper capacity 40 sheets of paper at...
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DimensionsWidth: 470.0 mm (18.5 inches)
Depth: 318.0 mm (12.5 inches)
Height: 121.0 mm (4.8 inches) with ADF
Weight Approx. 3.9 kg (8.6 lb)
Top
Electrical
Note:
Check the label on the AC adapter or on the back of the scanner for volt\
age information.
Scanner Rated voltage DC 24.0 V
Rated input current 1.3 A
Power consumption 12.5 W operating
2.4 W or lower in sleep mode
0.5 W or lower in power off mode
AC Adapter
100-120 V model 220-240 V model
AC adapter model A411BA411E
Rated input voltage...](http://img.usermanuals.tech/thumb/23/98668/w300_gt15000-user-guide-1509280261_d-147.png "Page 148
DimensionsWidth: 470.0 mm (18.5 inches)
Depth: 318.0 mm (12.5 inches)
Height: 121.0 mm (4.8 inches) with ADF
Weight Approx. 3.9 kg (8.6 lb)
Top
Electrical
Note:
Check the label on the AC adapter or on the back of the scanner for volt\
age information.
Scanner Rated voltage DC 24.0 V
Rated input current 1.3 A
Power consumption 12.5 W operating
2.4 W or lower in sleep mode
0.5 W or lower in power off mode
AC Adapter
100-120 V model 220-240 V model
AC adapter model A411BA411E
Rated input voltage...")
DimensionsWidth: 470.0 mm (18.5 inches) Depth: 318.0 mm (12.5 inches) Height: 121.0 mm (4.8 inches) with ADF Weight Approx. 3.9 kg (8.6 lb) Top Electrical Note: Check the label on the AC adapter or on the back of the scanner for volt\ age information. Scanner Rated voltage DC 24.0 V Rated input current 1.3 A Power consumption 12.5 W operating 2.4 W or lower in sleep mode 0.5 W or lower in power off mode AC Adapter 100-120 V model 220-240 V model AC adapter model A411BA411E Rated input voltage...
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Storage10 to 85%, without condensation
Operating conditions Ordinary office or home conditions.
Avoid operating the scanner in direct sunlight, near a strong light
source, or in extremely dusty conditions.
Top
Interfaces
USB InterfaceInterface type Universal Serial Bus Specification Revision 2.0
Electrical standard Full Speed mode (12 Mbits per second) and Hi-Speed mode (480 Mbits pe\
r
second) of Universal Serial Bus Specification Revision 2.0.
Connector type One Type B port
Top
Standards and...](http://img.usermanuals.tech/thumb/23/98668/w300_gt15000-user-guide-1509280261_d-148.png "Page 149
Storage10 to 85%, without condensation
Operating conditions Ordinary office or home conditions.
Avoid operating the scanner in direct sunlight, near a strong light
source, or in extremely dusty conditions.
Top
Interfaces
USB InterfaceInterface type Universal Serial Bus Specification Revision 2.0
Electrical standard Full Speed mode (12 Mbits per second) and Hi-Speed mode (480 Mbits pe\
r
second) of Universal Serial Bus Specification Revision 2.0.
Connector type One Type B port
Top
Standards and...")
Storage10 to 85%, without condensation Operating conditions Ordinary office or home conditions. Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions. Top Interfaces USB InterfaceInterface type Universal Serial Bus Specification Revision 2.0 Electrical standard Full Speed mode (12 Mbits per second) and Hi-Speed mode (480 Mbits pe\ r second) of Universal Serial Bus Specification Revision 2.0. Connector type One Type B port Top Standards and...