Epson Aculaser M2010DN User Manual

Troubleshooting101
Reset
Explanation:
The printer’s current interface has been reset and the buffer has been cleared. However, other 
interfaces are still active and retain their settings and data.
Form Feed
Explanation:
The printer is ejecting paper due to a user request. This warning appears when pressing the 
Start/Stop button once to make the printer offline, then holding down the Start/Stop button for 
more than 2 seconds in order not to receive form feed command.
Status Sheet
Explanation:
The...

Troubleshooting102
Cover Open
Explanation:
The cover on the printer is open.
Close the cover.
Print Data Error
Explanation:
The print data is deleted because it is incorrect.
Make sure the appropriate printer driver are used.
Insufficient Memory to Print All Copies
Explanation:
Printing by the specified number of copies is no longer possible due to insufficient memory (RAM).
Print only one copy at a time.
Print Quality Decreased (due to insufficient memory)
Explanation:
There is insufficient memory to...

Troubleshooting103
Installed Toner Cartridge is Not a Genuine EPSON Product
Explanation:
The installed toner cartridge is not a genuine EPSON product. 
Installing a genuine toner cartridge is recommended. Using a non-genuine toner cartridge may 
affect print quality. EPSON shall not be liable for any damages or problems arising from the use of 
consumable products not manufactured or approved by EPSON. 
Install a genuine EPSON product. See “Precautions for Replacing the Toner Cartridge” on page 
64 for...

Troubleshooting104
Insufficient Memory for Current Task
Explanation:
The printer has insufficient memory to execute the current task.
Press the Start/Stop button on the control panel to resume printing, or press the + Cancel Job 
button to cancel the print job.
Insufficient Memory for Duplex Printing
Explanation:
There is not enough memory for duplex printing.
The printer prints only on the front and ejects the paper. Press the Start/Stop button to print on the 
back of the next sheet, or press the +...

Troubleshooting105
Toner Cartridge Memory Error
Explanation:
A memory read/write error has occurred.
Reset the toner cartridge or replace it to a new one. See “Precautions for Replacing the Toner 
Cartridge” on page 64 for instructions. If this does not resolve the problem, turn the power off and 
then on again.
Replace Toner
Explanation:
The indicated toner cartridges have reached the end of its service life and need to be replaced.
When the Error light turns on, you cannot continue printing. Replace...

Troubleshooting106
Canceling Printing
Press the +Cancel Job button on the printer‘s control panel.
To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 33.
Printing in the PostScript 3 Mode Problems
The problems listed in this section are those that you may encounter when printing with the 
PostScript driver. All procedural instructions refer to the PostScript printer driver.
Paper Jam
Explanation:
A paper jam occurs.
Clear the paper jam. See “Clearing Jammed...

Troubleshooting107
The printer does not print correctly in the PostScript mode
The printer does not print
The printer driver or printer that you need to use does not appear in the 
Printer Setup Utility (Mac OS 10.3.x and 10.4.x) or Print Center (Mac OS 
10.2)
Cause What to do
The printer’s emulation mode setting is incorrect. The printer is set to the Auto mode by default, so that it can 
automatically determine the encoding used in the received 
print job data and select the appropriate emulation mode....

Troubleshooting108
The font on the printout is different from that on the screen
The printer fonts cannot be installed
The edges of texts and/or images are not smooth
The printer does not print normally via the USB interface
The AppleTalk zone setting is incorrect. Open the Printer Setup Utility (Mac OS 10.3.x and 10.4.x) or 
Print Center (Mac OS 10.2), then select the AppleTalk zone 
that the printer is connected to.
Cause What to do
The PostScript screen fonts are not installed. The PostScript screen...

Troubleshooting109
The printer does not print normally via the network interface (only for the 
DN model)
For Windows users only
The Data Format setting in the printer’s Properties is 
not set to ASCII or TBCP.The printer cannot print binary data when it is connected to 
the computer via the USB interface. Make sure that the Data 
Format setting, which is accessed by clicking Advanced on the 
PostScript sheet of the printer’s Properties, is set to ASCII or 
TBCP.
I f  y o u r  c o m p u t e r  i s  r u n...

Troubleshooting110
An undefined error occurs (Macintosh only)
Printing in the PCL6/PCL5 Mode Problems
The problems listed in this section are those that you may encounter when printing in the PCL6 
mode. All procedural instructions, refer to the PCL6 printer driver.
The printer does not print
The printer does not print correctly in the PCL mode
The printer does not start manual duplex printing (PCL6 only)
The font on the printout is different from that on the screen
Cause What to do
The version of the...