Epson AcuLaser CX11NFCT User Manual

Cleaning the CX11N91
11. Slide out and flip open the output tray extension, if necessary.
12. Slowly push down the scanner to its original position.
Cleaning the CX11N
If the CX11N’s outer case is dirty or dusty, turn off the CX11N and clean it with a 
soft cloth moistened with mild detergent.
Caution: 
Never use alcohol or paint thinner to clean the CX11N; these chemicals can damage 
the components and the case. Be careful not to get water on the CX11N mechanisms 
or any electrical components.
To clean...

92Maintenance
Cleaning the Pickup Roller
1. Open the MP tray cover and remove any loaded paper.
2. Gently wipe the pickup roller inside the MP tray with a moistened cloth.
Pickup roller
 

Cleaning the CX11N93
Cleaning the Print Head
If there are white vertical lines, you will need to clean the print head. 
1. Pull off the cleaner cover from the right side of the CX11N. 
2. Open cover A.
3. Pull forward on the blue lever inside of the CX11N.
 

94Maintenance
4. Grasp the blue cleaner slowly and move it out and in once.
Note: 
Move the cleaner all the way out and in; otherwise, the CX11N may not be 
cleaned completely.
5. Push in the blue lever inside the CX11N.
6. Close cover A and replace the cleaner cover.
 

Cleaning the CX11N95
Cleaning the Exposure Window and Document 
Table
If you notice a decrease in scan or copy quality, clean the exposure window. You can 
use a soft dry cloth to clean the document table.
Caution: 
Do not spray cleaning solution on the document table glass or the exposure window 
or you will damage the CX11N.
Exposure windowDocument table
 

96Maintenance
Cleaning the ADF Pickup Rollers (CX11NF Only)
If the Auto Document Feeder fails to feed paper, open the ADF cover on the left side. 
Then close the cover and wipe the rollers with a soft moist cloth to remove paper dust.
Pickup rollers
 

Ordering Parts Online97
Ordering Parts Online
The CX11N lets you know when you need new toner cartridges or a new 
photoconductor.
To order toner cartridges or a photoconductor online, click the 
Order Online button 
in the EPSON Status Monitor 3 window or in the printer driver Basic Settings 
window. You see the Order Online window: 
Then click the 
Order Now/Find Dealer button. This opens your internet browser to 
Epson’s web site. 
 

98Maintenance
If you prefer to order by phone, use these product codes. 
Toner Recycle Program 
Save with the Epson Toner Recycle Program! 
Go to www.epson.com/recycle for program details and to print a free pre-addressed 
shipping label for recycling your old toner cartridges.
Part Product code
High Capacity Toner Cartridge (Yellow)  0187
High Capacity Toner Cartridge (Magenta)  0188
High Capacity Toner Cartridge (Cyan)  0189
High Capacity Toner Cartridge (Black)  0190
Standard Capacity Toner Cartridge...

Solving Problems99
Solving Problems8
Your CX11N displays status and error messages on its LCD screen. This chapter tells 
you how to respond to these and troubleshoot other problems you may encounter. 
Status and Error Messages
Not every message displayed on the LCD screen indicates a problem; some just 
inform you of the current CX11N status. If you see a   to the left of an error message, 
multiple errors have occurred. 
Message Action
C/M/Y/K Toner Low The indicated toner cartridge is near the end of...

100Solving Problems Check Paper Size The paper size setting is different from the size of the loaded 
paper. Load the correct size of paper in the specified paper 
source. To clear this error, select Clear Warning from Reset. See 
page 73 for instructions.
Check Paper Type The loaded paper type does not match the paper type setting in 
the printer driver. Check that you loaded the correct paper size 
and type in the current paper source. To clear this error, select 
Clear Warning from Reset. See page 73...