Epson AcuLaser CX11NFCT User Manual

Clearing Jammed Paper121
4. Open and close cover A to clear the error message.
Removing Jams From the Optional Paper Cassette 
and Cover G
1. Pull out the paper cassette from the optional paper cassette.
 

122Solving Problems
2. If you find any jammed paper inside, gently pull it out.
3. Push in the paper cassette.
If the jammed paper is not visible inside the optional paper cassette, or to check if 
there is any jammed paper inside cover G, go to step 4.
4. Open cover G on the back of the CX11N.
 

Clearing Jammed Paper123
5. Gently pull out any paper with both hands. Be careful not to tear the jammed 
paper. 
6. Close cover G.
Removing Jammed Transparencies From the 
MP Tray
1. Open the MP tray cover and remove all the loaded transparencies.
 

124Solving Problems
2. Open cover E on the back and gently pull out any transparencies with both hands. 
Be careful not to tear the jammed transparency.
3. Close cover E. 
4. Reload transparencies into the MP tray.
 

Clearing Jammed Paper125
5. Open and close cover A to clear the error message.
Removing Jams From the Auto Document Feeder
1. Open the Auto Document Feeder cover.
2. Gently pull out any paper with both hands. Be careful not to tear the jammed 
paper. If you cannot pull out the jammed paper, go to step 3.
 

126Solving Problems
3. Roll the knob counterclockwise to help remove any jammed paper.
4. Close the Auto Document Feeder cover.
 

Printing a Status Sheet127
Printing a Status Sheet
To check the current status of the CX11N, and make sure options are installed 
correctly, print a status sheet using the control panel.
1. Make sure the CX11N is turned on. 
2. Open the stopper on the extension tray. 
3. Press the
 Setup button. The Setup light turns on and the Setup menu 
appears.
4. Make sure 
Printer settings is selected, then press the r button. The Printer 
settings menu appears.
5. Make sure
 Information Menu is selected, then...

128Solving Problems
Where To Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support 
Visit Epson’s support website at http://support.epson.com and select your product 
for solutions to common problems. You can download drivers and documentation, 
get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call for support, please have the following information ready:
■Product name (Epson AcuLaser CX11N...

Notices129
Notices9
This chapter describes the system requirements for your computer when using the AcuLaser 
CX11N/CX11NF, important safety information, regulatory notices, and your warranty. 
System Requirements
Windows 
■A Microsoft® Windows compatible PC with a Pentium® 233 MHz or faster (450 MHz or faster 
recommended) 
■Microsoft Windows 98SE, Windows Me, Windows 2000, or Windows XP
■At least 64MB RAM (128MB recommended)
■100MB free hard disk space (200MB or more recommended) 
■VGA or better...

130Notices
Important Safety Instructions
WARNING: 
The cords included with this product contain chemicals, including lead, known to the 
State of California to cause birth defects or other reproductive harm. Wash hands 
after handling. (Posted in accordance with Proposition 65 in Cal. Health & Safety 
Code § 25249.5 et seq.) 
 The lamp(s) in this product contain mercury. Please consult your state and local regulations 
regarding disposal or recycling. Do not put in the trash.
Laser Printer Precautions...