Dell Projector S500/S500wi User Manual

							Using Your Projector101
Alert Setting
E-mail Alert
• E-mail Alert: You can set whether to be  notified by email (Enable) or not 
(Disable).
• To/Cc/From: You can enter email address of sender (From) and recipients  (To/Cc) to receive notification when an abnormality or warning occurs.
• Subject: You can enter the subject line of the email.
Click the  E-mail Alert Test  button to test the e-mail alert settings.
SMTP Setting
• Out going SMTP server , User name, and  Password should be provided by 
your network administrator or MIS.
Alert Condition
• You can select the abnormalities or warnings to be notified by email. When  any of the alert conditions occur, an email will be sent to the recipients 
(To/Cc).
Click the  Save button to the save settings.
 
NOTE: E-mail alert is designed to work with a standard SMPT server using 
default 25 port. It does not support encryp tion and authentication (SSL or TLS). 
						

							102Using Your Projector
Reboot System
Click Reboot  to reboot the system.
Crestron
For Crestron function. 
						

							Using Your Projector103
FAQS:
I would like to remotely access 
the projector via the Internet. 
What is the best setting for the 
browser? To have the best setting for the browser, please 
follow the below steps:
1Open 
Control Panel   Internet Options  
  General  tab   Temporary Internet 
Files   Settings   Select  Every visit to 
the pages .
2Some firewall or anti-virus may block the 
HTTP application. If possible, turn off the 
firewall or anti-virus.
I would like to remotely access 
the projector via Internet. What 
socket port number should I 
open for it in the firewall? The following are the TCP/IP socket ports 
which the projector uses.
Why am I unable to access the 
projector via the Internet?
1Check whether your computer/laptop is 
connected to the Internet.
2Check with your MIS or network 
administrator whether your 
computer/laptop is in the same subnet.
UDP/TCPPort 
NumberDescription
TCP 80 Web configuration  (HTTP)
UDP/TCP 25 SMTP: used for email  routing between mail 
servers
UDP/TCP 161 SNMP: Simple  Network 
Management 
Protocol
UDP 9131 AMX: used for AMX  discovery 
						

							104Using Your Projector
Why am I unable to access the 
SMTP server?1Check with your MIS or network 
administrator whethe r the SMTP server 
function is open for the projector and the 
IP assigned to the projector is allowed to 
access the SMTP server. The projector’s 
SMTP socket port number is 25, this 
cannot be changed.
2Check if the outgoing SMTP server, user 
name, and password are set correctly.
3Some SMTP servers will check whether the 
mail address of From correlates with the 
User name and Password. For example, 
you use [email protected]
 as the mail address 
in From. You should also use 
[email protected]
 account information for the 
User name and the password to log in the 
SMTP server.
Why am I unable to receive the 
test alert email even though the 
projector already indicates the 
test mail is already sent? It could be because the SMTP server 
recognized the alert mail as a spam mail or 
because of the SMTP server restriction. Check 
with your MIS or network administrator for 
the SMTP server’s setting. 
						

							Using Your Projector105
Firewall Configuration and FAQ
Q: Why can’t I access the Web Management Page?
A: Your computer’s firewall configurat ion may prevent you from accessing the 
Web Management Web Page. Please re fer to the following configuration 
settings:
Firewall Protection Configuration
McAfee Security 
Center 1
Launch McAfee Security Center ( Start > All 
Programs  > McAfee  > McAfee Security Center ).
2 On the  personal firewall plus  tab, click Vi e w t h e  
Internet Applications List .
3 Find and sel ec t  Dell S500 or S500wi Projector  
from the list.
4 Right-click on its  Permissions column.
5 Select  Allow Full Access  from the pop-up menu.
Norton AntiVirus 1Open Norton AntiVirus ( Start > All Programs  > 
Norton AntiVirus  > Norton AntiVirus).
2 Click  Options  menu, then select  Norton 
AntiVirus .
3 On the  Status page, select  Internet Worm 
Protection .
4 Find and sel ec t  Dell S500 or S500wi Projector  
from the list of programs.
5 Right-click on its  Internet Access column.
6 Select  Pe r m i t  A l l  from the pop-up menu.
7 Click  OK.
Sygate Personal 
Firewall 1
Open Sygate Personal Firewall ( Start > All 
Programs  > Sygate  > Sygate Personal Firewall ).
2 From the Running Applications  list, find and 
right-click on  Dell S500 or S500wi Projector .
3 Select  Allow from the pop-up menu. 
						

							106Using Your Projector
Windows Firewall 1Open Windows Firewall ( Start > All Programs  > 
Control Panel ). Double-click on  Windows 
Fi re wa ll .
2 On the  General  tab, uncheck  Don’t allow 
exceptions .
3 On the  Exceptions  tab, click the  Add Program... 
button.
4 Find and sel ec t  Dell S500 or S500wi Projector 
from the list of programs, then click  OK.
5 Click  OK to confirm exceptions settings.
Zone Alarm 1Open Zone Alarm Firewall ( Start > All Programs  
>  Zone Labs  > Zone Labs Center ).
2 On the  Program Control  page, find and select 
Dell S500 or S500wi Projector  from the list.
3 Right-click on its  Access-Trusted column.
4 Select  Allow from the pop-up menu.
5 Right-click and select  Allow for the 
Access-Internet , Server-Trusted, and Server-
Internet  columns.
Firewall Protection Configuration 
						

							Using Your Projector107
Make Application Token
The Application Token lets you perform Plug and Show using a USB token.
1 From the application software, click   > Make Application Token .
2 The following screen appears. Click  Next.
3 Plug a flash drive into any of the USB ports on your computer. Select the 
drive from the list, then click  Next.
4 Click  Fi nish  to close the wizard. 
						

							108Troubleshooting Your Projector
4
Troubleshooting Your Projector
If you experience problems with your pr ojector, see the following troubleshooting 
tips. If the problem persists, contact  Dell™ (see Contacting Dell™ on page 125).
Problem Possible Solution
No image appears on the 
screen • Ensure that you have chosen the correct 
input source on the INPUT SOURCE 
menu.
• Ensure the external graphics port is  enabled. If you are using a Dell™ laptop 
computer, press   (Fn+F8). For 
other computers, see your respective 
documentation. If images are not displayed 
properly, please upgrade the video driver of 
your computer. For Dell computers, see 
support.dell.com.
• Ensure that all the cables are securely  connected. See Connecting Your 
Projector on page 12.
• Ensure that the pins of the connectors are  not bent or broken. 
• Ensure that the lamp is securely installed  (see Changing the Lamp on page 116).
•Use  Test Pattern  in the Projector Settings 
of the Advanced Settings  menu. Ensure 
that the colors of the test pattern are 
correct.  
						

							Troubleshooting Your Projector109
Partial, scrolling, or 
incorrectly displayed image1Press the Auto Adjust button on the 
remote control or the control panel.
2If you are using a Dell™ portable computer, 
set the resolution of the computer to 
WXGA (1280 x 800): 
aRight-click the unused portion of your 
Microsoft® Windows® desktop, click 
Properties,  and then select  Settings tab.
bVerify that the setting is 1280 x 800 pixels 
for the external monitor port.
cPress  (Fn+F8). 
If you experience difficulty in changing 
resolutions, or if your monitor freezes, restart 
all the equipment and the projector.
If you are not using a Dell™ portable 
computer, see your documentation. If images 
are not displayed properly, please upgrade the 
video driver of your computer. For a Dell 
computer, see support.dell.com.
The screen does not display 
your presentation If you are using a portable computer, press 
 (Fn+F8). 
Image is unstable or flickering Ad just the tracking in the OSD Display 
Settings of the Advanced Settings menu  (in 
PC Mode only). 
Image has vertical flickering 
bar Adjust the frequency in the OSD 
Display 
Settings of the Advanced Settings menu  (in 
PC Mode only). 
Image color is incorrect • If the display receives the wrong signal  output from the graphics card, please set 
the signal type to RGB in the OSD  Image 
Settings of the Advanced Settings  tab.
•Use  Test Pattern  in the Projector Settings 
of the Advanced Settings  menu. Ensure 
that the colors of the test pattern are 
correct. 
Problem 
(continued)Possible Solution (continued) 
						

							110Troubleshooting Your Projector
Image is out of focus1Adjust the focus ring on the projector lens.
2Ensure that the projection screen is within 
the required distance from the projector 
(1.60 ft [0.489 m] to 2.15 ft [0.655 m] ± 
0.02 ft [0.6 mm]).
The image is stretched when 
displaying a 16:9 DVD The projector automatically detects the input 
signal format. It will maintain the aspect ratio 
of the projected image according to input 
signal format with an Original setting.
If the image is still stretched, adjust the aspect 
ratio in the 
Display Settings of the Advanced 
Settings  menu in the OSD.
Image is reversed Select Projector Settings of the Advanced 
Settings  from the OSD and adjust the 
projector mode.
Lamp is burned out or makes 
a popping sound When the lamp reaches its end of life, it may 
burn out and may make a loud popping sound. 
If this occurs, the projector does not turn back 
on. To replace the lamp, see Changing the 
Lamp on page 116.
LAMP light is solid amber If the  LAMP light is solid amber, replace the 
lamp.
LAMP light is blinking amber If the  LAMP light is blinking amber, the lamp 
module connection may be disrupted. Please 
check the lamp module and ensure that it is 
properly installed.
If the  LAMP  lights and the  Po w e r light are 
blinking amber, the lamp driver has failed and 
the projector will automatically shut down.
If the  LAMP  and TEMP  lights are blinking 
amber and the  Po w e r light is solid blue, the 
color wheel has failed and the projector will 
automatically shut down.
To clear the protection mode, press and hold 
the POWER button for 10 seconds.
Problem 
(continued)Possible Solution (continued)