Dell Powervault Lto-3 Manual

 
 
 
TapeAlert Logs  
You can retrieve TapeAlert log information through one of three methods:  
l Operator Control Panel (OCP)  
l Remote Management Unit (RMU) display to screen  
l Detailed logs saved to text file through the RMU for call center diagnosis  
Further information and recommended actions for tape drive TapeAlerts can be found in  Table 3 .  
TapeAlert Logs through OCP  
To view TapeAlert log information from the front panel:    
1. From the front panel LCD, scroll to  Diagnostics , and...

Tape Alert Message   Typical Application Client Message   Probable Cause Of Error 
Message   Recommended Action  
Drive TAflag[01] Read 
Warning  
TapeAlert Log Entry:  
8000000000000000   The tape drive is having problems reading 
data.  No data has been lost, but there has 
been a reduction in the performance of the 
tape.   The drive is having severe 
trouble reading.  
This can be caused by bad media 
or the drive.   l Clean the drive  
 
l Try another piece of media.  
 
l If no errors are...

Unrecoverable Mechanical 
Cartridge Failure  
TapeAlert Log Entry:  
0004000000000000   in the  drive has experienced a mechanical 
failure.   cartridge mechanical failure in 
the drive where medium cannot 
be de - mounted. with a different tape.
Drive  TAflag[15] Memory 
Chip In Cartridge Failure  
TapeAlert Log Entry:  
0002000000000000    The memory in the tape cartridge has failed,  
which reduces performance. Do not use the 
cartridge for further write  operations.   Memory chip failed in...

Drive  TAflag[28] Power 
Consumption  
TapeAlert Log Entry:  
0000001000000000    The tape drive power consumption is 
outside the  specified range.   Power consumption of the tape 
drive is outside  specified range.  
Drive  TAflag[29] Drive 
Maintenance  
TapeAlert Log Entry:  
0000000800000000   Preventive maintenance of the tape drive is  
required.   The  drive requires preventative 
maintenance (not cleaning). Check the tape drive users manual for device  
specific preventive maintenance tasks....

 
 
   
Returning the Autoloader for Service  
If you need to return the autoloader or a component of the autoloader for service, contact  support.dell.com .  The following steps will help you to prepare the 
autoloader for shipment, remove the autoloader from a rack, and package the autoloader.  
To prepare the autoloader for shipment  
1. Remove all cartridges from the unit.  
2. Power off the autoloader through the front panel.  
3. Remove the power, Ethernet, and SCSI cables, and any terminators from...

Packing the Autoloader  
Gather the original packaging material to pack the autoloader: the shipping box, two foam end caps, accessory package insert (placed at the back of the unit), 
and the antistatic bag. You will also need packing tape.  
1. Place the antistatic bag over the autoloader.  
2. Place one of the foam end caps onto each end of the autoloader. Place the second foam insert onto the other side of the autoloader and make sure the 
pieces fit snugly onto the autoloader.  
 
3. Place the...