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Dell Powervault Lto-3 Manual

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    							- 3 Autoloader Users Guide  
       
    Introduction  
    Installing the Autoloader  
    Operating the Autoloader  
    Remote Management Unit  
    Front Panel Administration  
    Diagnostics  
    Troubleshooting  
    Technical Specifications  
    Getting Help  
    Notes, Notices, and Cautions  
    Information in this document is subject to change without notice.  
    2005 - 2007 Dell Inc. All rights reserved.  
    Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.  
    Trademarks used in this text:  Dell , the  DELL  logo,  PowerVault ,  Dimension ,  Inspiron ,  OptiPlex ,  Latitude ,  Dell Precision ,  PowerApp ,  PowerEdge ,  PowerConnect , and 
    DellNet  are trademarks of Dell Inc.;  Microsoft ,  Windows ,   Windows NT,  and  Windows Server  are registered trademarks of Microsoft Corporation.  DLTtape  is a 
    registered trademark of Quantum Corporation.  Adobe  is either a registered trademark or trademark of Adobe Systems Incorporated in the United States 
    and/or other countries.  RedHat  is a registered trademark of Red Hat, Inc.  Mozilla  and  Firefox  are trademarks of Mozilla.  
    Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. 
    disclaims any proprietary interest in trademarks and trade names other than its own.  NOTE:  A NOTE indicates important information that helps you make better use of your system.
    NOTICE:  A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
    CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. 
    Initial release: 15 Jun 2005  
    Revised: September 2007    
    						
    							Back to Contents Page  
    - 3 Autoloader Users Guide  
     
    When you first power on the Dell PowerVault 124T LTO - 3 autoloader, it automatically runs a Power - On Self - Test (POST). During the POST, the left (green) LED 
    flashes. After the POST, the left (green) and right (amber) LED flash alternately back and forth. Do one of the following:  
    l If the autoloader powers on successfully, continue configuring the autoloader (see  Configuring the Autoloader ).  
     
    l If the autoloader does not power on successfully, check the following:  
    Power switch is on.  
    Power cable is inserted correctly.  
    SCSI bus is terminated.  
    SCSI cable is connected to the autoloader and host computer.  
    No error code appears on the autoloader LCD.  
    If you cannot resolve the problem yourself, contact your service representative or go to  support.dell.com .  
    When you first power on the autoloader, the setting for the Internet Protocol (IP) address is static with the address  192.168.20.128 . If you want to use 
    Dynamic Host Configuration Protocol (DHCP) to change the IP address, see  Setting the IP Address . To determine the IP address when using DHCP, view the 
    Ethernet status information (see  Viewing Ethernet Information ).  
     
    Configuring the Autoloader  
    To configure the autoloader, start with the main menu on the front panel. If the main menu is not already visible on the LCD, press  Enter .  
    When you first power on the autoloader, the default is set with no password protection. However, after you set the security option, all the configuration 
    functionality is password - protected. You need an administrator - level password to configure the autoloader.  
     
    The front panel menu has the following options:    Configuring the Autoloader     SCSI Barcode Length  
      Setting the SCSI ID     Setting Security  
      Setting Ethernet     Setting Magazines  
      Setting the Time     Setting Passwords  
      Barcode Reader  
     
    NOTE:  The front panel requires a six - digit password to change the configuration (see  Setting Passwords ). The LCD front panel default 
    password for the Administrator is  000000 . The default password for the Operator is  111111 .  
    						
    							 
    To configure the Dell PowerVault 124T LTO - 3 autoloader, you must verify the setup of the following:  
    l SCSI ID(s). For the autoloader, there is a single SCSI ID.  
    l Magazine(s).  
    l Ethernet IP address (if you are not using DHCP).  
    l SNMP server IP address — only if SNMP is being used.  
    l Time server IP address (or the time zone, date, and time, if configuring manually) — only if a time server is being used.  
    l Control mode.  
    l Security option.  
     
    Setting the SCSI ID  
    Each SCSI device attached to a server or workstation must have a unique SCSI ID. For the PowerVault 124T autoloader, you need one SCSI ID.  
    To set the SCSI ID:  
    1. If the main menu is not already visible, press  Enter .  
    2. On the main menu, scroll to  Configuration  and press  Enter .  
    3. On the  Configuration  submenu, scroll to  SCSI ID  and press  Enter .  
    4. Scroll to the number you want to set as the autoloaders SCSI ID, then press  Enter .  Cycle Power new SCSI ID  appears on the LCD.  
       
    5. Press and hold the power button on the front panel until  System Shutdown wait 60 sec  appears on the LCD.  Power Off  appears on the LCD, then the 
    autoloader shuts off.  
    6. Press the power button again to power on the autoloader. The new SCSI ID is now in effect.  
     
    Setting Ethernet  
    Ethernet is the method used by the autoloader to access a network. With an Ethernet connection, you can remotely access the autoloader over the network. 
    To use the Ethernet connection, you must define the following:  
    l A dynamic or static IP address for the autoloader (required)  
    l A subnet mask (required for static IP)    
    						
    							l An IP gateway (optional)  
    l A Simple Network Management Protocol (SNMP) server (optional)  
    l A time server, or set the time and time zone manually (optional)  
       
    Setting the IP Address  
    An IP address is the address of any device attached to a network. Each device must have a unique IP address. IP addresses are written as four sets of 
    numbers separated by periods ranging from 0.0.0.0 up to and including 255.255.255.255.  
    IP addresses are either permanent or dynamically assigned. A permanent, or static, address remains the same each time the device connects to the network. 
    A dynamic address may change each time the device connects to the network server using Dynamic Host Configuration Protocol (DHCP).  
    To set a dynamic IP address:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Ethernet , and then press  Enter .  
    3. From the  Ethernet  submenu, scroll to  Set IP , and then press  Enter .  
    4. Scroll to  DHCP , and then press  Enter .  
    To set a static IP address:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Ethernet , and then press  Enter .  
    3. From the  Ethernet  submenu, scroll to  Set IP , and then press  Enter .  
    4. Scroll to  Static IP , and then press  Enter . The cursor automatically appears at the first digit.  
    5. At each position of the IP address, use the up and down arrows to change the value of each digit. Press  Enter  to advance the cursor to the next digit.  
    When you have advanced through all of the digits of the IP address, the autoloader displays  Enter to save.  
     
    6. Press  Enter . The  Configuration  submenu appears and the static IP is now in effect. You do not need to reboot the autoloader.  
    7. Press  Escape  or  Enter  to return to the Ethernet submenu.  
       
    Setting the Subnet Mask  
    Creating a subnet mask is a method of splitting IP networks into a series of subgroups, or subnets, to improve performance or security.  
    To set a subnet mask:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Ethernet , and then press  Enter .  
    3. From the  Ethernet  submenu, scroll to  Set Subnet Mask , and then press  Enter .  
    4. At each position of the Subnet Mask address, use the up and down arrows to change the value of each digit. Press  Enter  to advance the cursor to the 
    next digit.  
    When you have advanced through all of the digits of the subnet mask address, the autoloader displays  Enter to save.  
     
    5. Press  Enter .  New Subnet Mask xxx.xxx.xxx.xxx  appears on the LCD. You do not need to reboot the autoloader.  
    6. Press  Escape  or  Enter  to return to the Ethernet submenu.  
    Setting an IP Gateway  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Ethernet , and then press  Enter .  
    3. From the  Ethernet  submenu, scroll to  Set Gateway , and then press  Enter . The cursor automatically appears at the first digit.  
    4. At each position of the gateway address, use the up and down arrows to change the value of each digit. Press  Enter  to advance the cursor to the next 
    digit.  
    When you have advanced through all of the digits of the gateway address, the autoloader displays  Enter to save.  NOTE:  If you make a mistake, press  Escape  to backspace to the digit you want to change.
    NOTE:  If you make a mistake, press  Escape  to backspace to the digit you want to change.  
    						
    							 
    5. Press  Enter .  New Gateway is xxx.xxx.xxx.xxx  appears on the LCD. You do not need to reboot the autoloader.  
    6. Press  Escape  or  Enter  to return to the Ethernet submenu.  
       
    Setting the SNMP Server  
    An SNMP server monitors a network by processing reporting activity in each network device (hub, router, bridge, and so on). The server uses this information 
    to define what is obtainable from each device and what can be controlled (turned off, on, and so on).  
    To set an SNMP server:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Ethernet , and then press  Enter .  
    3. From the  Ethernet  submenu, scroll to  Set SNMP Server , and then press  Enter . The cursor automatically appears at the first digit.  
    4. At each position of the SNMP server address, use the up and down arrows to change the value of each digit. Press  Enter  to advance the cursor to the 
    next digit.  
    When you have advanced through all of the digits of the SNMP server address, the autoloader displays  Enter to save.  
     
    5. Press  Enter .  New SNMP Server xxx.xxx.xxx.xxx  appears on the LCD. You do not need to reboot the autoloader.  
    6. Press  Escape  or  Enter  to return to the Ethernet submenu.  
     
    Setting the Time  
    The system time is displayed by the Remote Management Unit and it is used internally when logging events and errors. The system time is either regular time 
    or power - on time. Regular time is Month/Date/Year Time, such as Nov/21/2004 19:28. Power - on time is Power On Cycles (POC)/Power On Hours (POH). For 
    example,  POC: 00121, POH: 00002:07:45  where POC is the number of times the system has booted since it was manufactured, and POH is the number of 
    hours, minutes, and seconds since the last system boot. If regular time is known, it will be used, otherwise power - on time is used.  
    The PowerVault 124T autoloader must be reset after each power up. The time can be reset automatically if a time server is configured (see  Setting the Time 
    Server ).  
     
    Setting the Time Server  
    If you locate a time server that is compatible with Simple Network Time Protocol (SNTP), you can connect the autoloader to a server that will supply the correct 
    date and time. The autoloader uses this information to time stamp information in its memory.  
    To set a time server:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Ethernet , and then press  Enter .  
    3. From the  Ethernet  submenu, scroll to  Set Time Server , and then press  Enter . The cursor automatically appears at the first digit.  
    4. At each position of the time server address, use the up and down arrows to change the value of each digit. Press  Enter  to advance the cursor to the 
    next digit.  
    When you have advanced through all of the digits of the time server address, the autoloader displays  Enter to save.  
     
    5. Press  Enter .  New Time Server xxx.xxx.xxx.xxx  appears on the LCD. You do not need to reboot the autoloader.  
    6. Press  Escape  or  Enter  to return to the Ethernet submenu.  
    To set the time zone:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Time , and then press  Enter .  
    3. From the  Time  submenu, scroll to  Set Timezone , and then press  Enter . The  Time Zone  screen appears, allowing you to set the hours. The cursor 
    automatically appears at the first digit.  NOTE:  If you make a mistake, press  Escape  to backspace to the digit you want to change.
    NOTE:  The PV124T SNMP agent supports only the MIB - II variable group. The MIB provides power - on notification commonly referred to as 
    the cold start trap which is sent to the SNMP host (if configured). Embedded webserver user interface is supported for configuring the 
    SNMP server. However, extended SNMP functions such as availability of tape information through SNMP, SNMP traps for tape events, 
    availability of global tape status information through SNMP, availability of information through SNMP to classify the loader as a tape 
    device, etc. are not supported. 
    NOTE:  If you make a mistake, press  Escape  to backspace to the digit you want to change.
    NOTE:  If you make a mistake, press  Escape  to backspace to the digit you want to change.  
    						
    							4. Scroll to set the number of hours difference between your local time and Greenwich Mean Time (GMT).  
    5. Scroll to set the number of minutes difference between your local time and GMT, then press  Enter . The new time zone is set.  
    6. Press  Escape  or  Enter  as necessary to return to the main menu.   
    To set the date and time:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Time , and then press  Enter .  
    3. From the  Time  submenu, scroll to  Set Date/Time , and then press  Enter . The  Date/Time  screen appears, allowing you to set the date and time. The 
    cursor automatically appears at the first digit.  
    4. The first four digits represent the current year. At each position of the year, use the up and down arrows to change the value of each digit. Press  Enter  
    to advance the cursor to the next digit.  
    5. The next two digits represent the current month. At each position of the month, use the up and down arrows to change the value of each digit. Press 
    Enter  to advance the cursor to the next digit.  
    6. The next two digits represent the current day. At each position of the day, use the up and down arrows to change the value of each digit. Press  Enter  
    to advance the cursor to the next digit.  
    7. The next two digits represent the current hour. At each position of the hour, use the up and down arrows to change the value of each digit. Press 
    Enter .   
    8. The last two digits represent the current minute. At each position of the minute, use the up and down arrows to change the value of each digit. Press 
    Enter  to advance the cursor to the next digit.  
    9. Press  Enter  to save.  
    10. Press  Escape  as necessary to return to the main menu.  
     
    Barcode Reader  
    You can enable or disable the Barcode Reader from the Operator Control Panel (OCP). Disabling the barcode reader prevents the barcode reader from 
    attempting to read label information. If barcode labels are not being used, disabling the barcode reader will reduce initialization time.   
    Either a power cycle (through the front panel button) or an Autoloader Reset (through the Autoloader Reset command found on the Error Logs and Diagnostics 
    page of the Web interface) is required for the change to take effect.  
    To change the Barcode Reader setting:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Barcode Reader  and press  Enter .    
    3. A checkmark will be present before either  Barcode Enabled  or  Barcode Disabled  to indicate the current setting.  Scroll to the desired setting and press 
    Enter .  
    4. Press  Esc  as necessary to return to the main menu.  
    5. Power cycle the autoloader as requested.   
       
    SCSI Barcode Length  
    SCSI Barcode Length sets the maximum number of barcode characters that will be returned in the SCSI Read Element Data. The display of barcode information 
    on the Web interface and Operator Control Panel (OCP) are unaffected by this setting.  
    Setting the SCSI Barcode Length to 0 disables truncation of the barcode and the full barcode will be returned in the SCSI Read Element Data.   
    This setting is particularly useful if you have a pool of media previously catalogued by another device that has a limitation on the number of barcode characters 
    that can be read (typically 6 or 9yf$GMXVWLQJWKH397VHWWLQJWRPDWFKWKHSUHYLRXVKDUGZDUHSUHYHQWVWKHXVHUIURPKDYLQJWRUe - catalog all barcode 
    labeled media previously used in the other device.  
    To change the SCSI Barcode setting:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  SCSI Barcode  and press  Enter .  
    3. Scroll to the desired setting (from 0 to 15) and press  Enter .  
    4. Press  Esc  as necessary to return to the main menu.  The autoloader does not need to be reset when making this change.   
        
       
    						
    							 
    Setting Magazines  
    In some cases, autoloader owners were being charged Independent Software Vendor (ISV) licensing fees for two - magazine autoloaders although only one 
    magazine was configured. This occurred because the ISV software was registering the autoloader as a two - magazine device, regardless of the number of 
    magazines configured. You have the ability to set the number of magazines in the autoloader. The default setting is  Left .  
    To set the number of magazines:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Magazines , and then press  Enter .  
    3. From the  Magazines  menu, select either  Right ,  Left , or  Both  to indicate the magazines installed in the autoloader.   
     
    Setting Security  
    You can add security to the front panel by password - protecting the autoloaders functionality. The security setting only protects the front panel functionality. 
    The default setting is  Off , meaning that no password is required. However, you can enable the security option so that users must enter a password to access 
    functionality.  
    Security Option  
    When you first power on the autoloader, the security option is set to  Off . Use the following procedure to enable the security option. You must have an 
    administrator - level password to set passwords.  
    To set the security option:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Security . If a check mark appears before the word, the security option is  On . If no check mark appears, the 
    security option is  Off .  
    3. Press  Enter . If you are not logged in as Administrator, press  Enter  again to log in.   
    4. To change the option, press  Enter . For example, if the security option was set to  On , it is now set to  Off , and no check mark appears.  
     
    Setting Passwords  
    Many operations on the autoloader are password - protected to ensure data integrity. You can set passwords to administrator level and to operator level. 
    Operator - level users have access to the  Commands  and  Status  menus. Administrator - level users have access to all functionality.  
    To set a password:  
    1. From the main menu, scroll to  Configuration , and then press  Enter .  
    2. From the  Configuration  menu, scroll to  Set Password , and then press  Enter .  
    3. To set a password to the operator level, scroll to  Operator . To set a password to the administrator level, scroll to  Administrator .  
    4. Press  Enter . If you are not logged in as Administrator, press  Enter  again to log in.  
    5. In the text box, scroll to the first character of the password. The cursor automatically appears at the first number of the password.  
    6. At each position of the password, use the up and down arrows to change the value of each number. Press  Enter  to advance the cursor to the next 
    number. 
     
    7. When you have entered six numbers, the autoloader displays  Submit Password .  
    8. Press  Enter  to submit the password.  Password Successfully changed  appears on the LCD.  
    9. Press  Enter . The Operator and Administrator options reappear. You can either enter another password, or press  Escape  or  Enter  as necessary to return 
    to the main menu.  
    Getting Lost Passwords  
    If you forget the administrator - level password, you cannot access the autoloaders functionality to enter a new password. In this case, you must call 
    support.dell.com . When you call, have the autoloader connected to the Ethernet and open the Remote Management Unit.  NOTE:  The default setting must be reconfigured if the optional right magazine is installed. Host backup software may also require a 
    configuration change to support the additional media locations.
    NOTE:  If you make a mistake, press  Escape  to backspace to the digit you want to change.
    NOTE:  You can reset front panel passwords to the factory defaults from the Remote Management Unit. However, if the Remote 
    Management Unit passwords are lost, you must contact  support.dell.com . If you must contact  support.dell.com , be at the host computer 
    with the Remote Management Unit on line. From the main screen, click  Configuration . The  Enter Network Password  or  User name  
    screen displays. The customer support representatives will need the number surrounded by asterisks to locate and reset your password. 
    This is your realm number.  
    						
    							Back to Contents Page  
    - 3 Autoloader Users Guide  
      Diagnostic Tests from the Front Panel  
      Remote Management Unit Diagnostic Tests  
     
    Diagnostic Tests from the Front Panel  
    Diagnostic tests allow you to calibrate parts of the autoloader, check the condition of parts, or test the autoloaders functionality. From the front panel, you 
    can perform all of the diagnostic tests. Because certain tests require you to manually insert a minimum of two cartridges, you can perform only some of the 
    diagnostic tests using the Remote Management Unit (see  Remote Management Unit Diagnostic Tests ).  
     
    Setting the Security  
    When you enable the security function, the diagnostic tests are password protected to ensure data integrity. To access any of the diagnostic tests, you must 
    first enter an Administrator password. If you do not enter the password, you will be prompted to enter the password when you attempt to perform a 
    diagnostic test.  
    You can also enter passwords from the  Commands  menu as follows::  
    1. From any menu, click the  Commands  heading. The  Commands  screen displays.  
    2. On the  Commands  submenu, scroll to  Enter Password , and then press  Enter .  
    3. On the  Enter Password  submenu, scroll to  Administrator , and then press  Enter .  
    4. In the text box, scroll to the first number of the password, and then press  Enter .  
    5. Repeat step 4 to enter the remaining numbers of your password.  
     
    When you have finished entering your password,  Submit Password  appears on the LCD below the asterisks.  
    6. Press  Enter  to submit your password. The display returns to the  Enter Password  submenu.  
     
     
    Stopping a Diagnostic Test  
    At times, you may need to stop a diagnostic test while it is in progress. To  stop a diagnostic test while it is running, use the  End Curr. Test  function.  When you 
    select  End Curr. Test , any picker or magazine functions complete,  and then the diagnostic test stops.  
    To end a test  from the front panel:  
    1. While the diagnostic test you wish to stop is running, press  Escape . The  Diagnostics  submenu displays.  
    2. On the submenu, scroll to  End Curr. Test , and then press  Enter .   User Abort  displays.  
    3. Press  Enter  to return to the  Diagnostics  submenu. Refer to the Remote Management Unit for any test results.  
    To stop a test  from the Remote Management Unit:    
    1. Select the  Stop Test  button in the  Diagnostics  test section  of the  Error Logs and Diagnostics  page.  
    2. Select  View Status  to see the results of the command.  Test  Stopped  displays along with any test results.  
     
    Front Panel Diagnostic Tests  
    You can perform the following diagnostic tests using the front panel:  
    l Picker Test  
    l Magazine Test  
    l Inventory Test  
    l Random Moves   
    To perform any of the front panel diagnostic tests:  
    1. From any menu, click the  Diagnostics  heading. The  Diagnostics  screen displays.  NOTE:  The Remote Management Unit allows you to request all diagnostic tests, but any tests that require a cartridge to be inserted will 
    time - out unless someone manually inserts the cartridge at the appropriate time.
    NOTE:  Press  Escape  to backspace to a previous text box, if necessary.  
    						
    							2. Scroll to the test you want to run and press  Enter .  
    If you are already logged in as Administrator, the test begins executing immediately. The message  Running Test  appears while the test is running.  
    3. If you are not logged in, you will be asked to enter the Administrator password. Do the following:  
    From the front panel, enter the administrator password by using the  Up  and  Down  scroll arrows to select each digit, and then press  Enter  to 
    move to the next digit. To move to the previous digit, press  Escape . When you have entered the entire six digit password, you will be asked to 
    press  Enter   one more time to submit the password. If the password is incorrect, you will be asked to re - enter it using the same procedure. 
    Otherwise, you will be returned to the  Diagnostics  menu. Press  Enter  to run the desired test.
    Running Test  appears while the test is in progress. To stop the test prematurely, see  Stopping a Diagnostic Test .  
    4. If the test is successful, press  Enter  to return to the  Diagnostic  test menu. For detailed results of a test, use the Remote Management Unit to retrieve 
    the diagnostic test status (see  Running Diagnostic Tests ).  
     
     
    Remote Management Unit Diagnostic Tests  
    Because some of the diagnostic tests require you to insert a cartridge into the autoloader, you cannot perform these tests from a remote location. You can 
    perform the following diagnostic tests from the Remote Management Unit:  
    l Loader  -  Picker Test  
    l Loader  -  Magazine Test  
    l Loader  -  Inventory Test  
    l Random Moves  
     
    Diagnostics Using the Remote Management Unit  
    Many tests can be run using the Remote Management Unit. To perform the Remote Management Unit diagnostic tests:  
    1. Open a Web browser and connect to the autoloader. The Remote Management Unit main menu appears.  
    2. Click the  Error Logs and Diagnostics  heading. A login window appears.  
    3. Type an Administrator user name and a password, and then click  Enter . The  Diagnostics  submenu appears.  
    4. Select the test you wish to perform from the  Diagnostics  drop - down menu, and then click  submit .  
    The selected diagnostic test runs. While the test is running, you can view the status of the test. To view the status, from the  View Diagnostic Test 
    Progress  section, click  View Status .  
     
    Back to Contents Page  NOTE:  Each test takes from 30 seconds to several minutes to complete. To stop the test prematurely, see  Stopping a Diagnostic Test .
    NOTE:  The Remote Management Unit allows  you to request all diagnostic tests, but any tests that require a cartridge  to be inserted will 
    time - out unless someone manually inserts the cartridge  at the appropriate time.  
    						
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