Dell B 2360 Printer Manual

ActionYesNo
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked vertical lines appear on prints?Contact 
technical
support or your Dell
printer dealer.The problem is solved.
Horizontal voids appear on prints
Leading edge
Trailing edge
ActionYesNo
Step 1
aMake sure your software program is using a correct fill pattern.
bResend the print job.
Do horizontal voids appear on prints?Go to step 2. The problem is solved.
Step 2
aLoad the specified tray or feeder with a recommended type of...

Vertical voids appear on prints
Leading edge
Trailing edge
ActionYesNo
Step 1
aMake sure your software program is using a correct fill pattern.
bResend the print job.
Do vertical voids appear on prints?Go to step 2. The problem is solved.
Step 2
aFrom the printer control panel, set the paper type and weight in the
Paper menu to match the paper loaded in the tray.
bResend the print job.
Do vertical voids appear on prints?Go to step 3. The problem is solved.
Step 3
Check if you are using a recommended type...

Toner specks appear on prints
ActionYesNo
Replace the imaging unit, and then resend the print job.
Do toner specks appear on prints?Contact 
technical
support.The problem is solved.
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
ActionYesNo
Step 1
From the Paper menu on the printer control panel, check the paper type,
texture, and weight.
Do the paper type, texture, and weight match the paper loaded in the
tray?Go to step 2. Specify the paper type,
texture, and weight
from the tray settings
to match...

Embedded Web Server does not open
ActionYesNo
Step 1
aTurn on the printer.
bOpen a Web browser, and then type the printer IP address.
cPress Enter.
Does the Embedded Web Server open?The problem is solved. Go to step 2.
Step 2
Make sure the printer IP address is correct.
aView the printer IP address:
From the TCP/IP section in the Network/Ports menu
By printing a network setup page or menu settings page, and then
finding the TCP/IP section
Note: An IP address appears as four sets of numbers separated
by...

ActionYesNo
Step 5
Temporarily disable the Web proxy servers.
Proxy servers may block or restrict you from accessing certain Web
sites including the Embedded Web Server.
Does the Embedded Web Server open?The problem is solved. Contact your system
support person.
Contacting technical support
When you call technical support, describe the problem you are experiencing, the message on the printer display, and
the troubleshooting steps you have already taken to find a solution.
You need to know your printer...

Appendix
Dell Technical Support Policy
Technician‑assisted technical support requires the cooperation and participation of the customer in the troubleshooting
process and provides for restoration of the Operating System, application software and hardware drivers to the original
default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all
Dell‑installed hardware. In addition to this technician assisted technical support, online technical...

Warranty and Return Policy
Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new
in accordance with industry‑standard practices. For information about the Dell warranty for your printer, refer to the
Product Information Guide. Appendix147 

Index
A
accessing Status Monitor Center  93
accessing the controller board  14
accessing the remote control panel 
Embedded Web Server  93
Active NIC menu  59
adding hardware options 
print driver  20
adjusting Sleep mode  81
adjusting toner darkness  46
AirPrint 
using  47
AppleTalk menu  63
assigning custom paper types  36
attaching cables  18
available internal options  14
avoiding jams  43
avoiding paper jams  97
B
Bin full. Remove paper.  108
C
cables 
Ethernet  18
parallel  18
USB  18
canceling a...

Ethernet setup 
preparing for an  20
exterior of the printer 
cleaning  86
F
factory defaults, restoring  95
finding more information about the
printer  7
Finishing menu  73
Flash memory full [52]  110
Flash memory unformatted
[53]  110
font sample list, printing  48
G
green settings 
Eco‑Mode  80
Hibernate Timeout  82
Schedule Power Modes  82
H
hardware options, adding 
print driver  20
Hibernate Timeout 
setting  82
I
imaging unit 
replacing  89
Imaging unit low [84.xy]  110
Imaging unit nearly low...

Network error, port [x] [54]  113
Network error, standard port
[54]  113
Network Reports menu  60
network setup page 
printing  25
Non‑Dell [supply type], see User’s
Guide [33.xy]  113
non‑volatile memory  84
erasing  85
number of remaining pages 
estimate  87
O
optional card 
installing  15
optional tray 
installing  17
loading  27
options 
memory cards  14
ordering supplies 
using Printer Home  87
P
paper 
characteristics  38
letterhead  39
loading, multipurpose feeder  32
preprinted forms  39
recycled...