Dell 1135n User Guide

Troubleshooting
This chapter gives  you different troubleshooting  steps.
This chapter includes:
Redistributing toner
Clearing original document jams
Tips for avoiding paper curls
Tips for avoiding paper jams
Clearing paper jams
Understanding display  messages
Solving  other problems
Redistributing toner
When  the toner cartridge is near  the end  of its  life:
White streaks or light  printing occurs.
Prepare  new  cartridge appears on the display.
The  Status  LED blinks  red.
If  this happens,  you can...

5. Close  the front door. Ensure  that  the cover is securely closed.
Clearing original document jams
When  an original jams  while  passing through the document feeder, a  warning  message  appears on the display  screen.
To avoid  tearing the document,  remove the jammed  document slowly  and  gently.
To prevent  document jams, use the scanner  glass for thick,  thin, or mixed paper-type originals.
1. Remove any remaining pages from  the document feeder.
2. Open the document feeder  cover.
3. Gently...

5. Open the scanner  lid.
6. Seize  the misfeed  paper, and  remove the paper from  the feed area by carefully  pulling  it  to  the right  using  both
hands.
1. scanner  lid
7. Close  the scanner  lid. Load the removed pages back  into the document feeder.
Tips for avoiding paper curls
1. Open the rear door.
2. Pull down  the pressure  lever on each  side.
1. Pressure lever
Keep  the rear cover opened  during printing.
Only use when  the printout has  more  than  20  mm  curl.
 

Tips for avoiding paper jams
By  selecting  the correct media types,  most paper jams  can  be avoided.  When  a  paper jam  occurs,  refer to  the next
guidelines.
Ensure  that  the adjustable guides  are positioned correctly  (See Loading  paper in the tray).
Do not overload the tray. Ensure  that  the paper level is below  the paper capacity mark  on the inside  of the tray.
Do not remove paper from  the tray  while  your  machine is printing.
Flex, fan, and  straighten  paper before loading.
Do not...

If  the paper does  not move  when  you pull,  or if you do not see the paper in this area,  check  the fuser  area
around  the toner cartridge (See Inside the machine
).
4. Insert tray 1 back  into the machine until it  snaps into place. Printing  automatically resumes.
In the manual tray
 
1. If  the paper is not feeding  properly, pull the paper out of the machine.
2. Open and  close  the front door  to  resume printing.
Inside the machine
The  fuser  area is hot. Take care when  removing paper from...

3. Replace the toner cartridge and  close  the front door. Printing  automatically resumes.
In exit area
1. Open and  close  the front door. The  jammed  paper is automatically ejected  from  the machine.
If  you do not see the jammed  paper, go to  next step.
2. Gently  pull the paper out of the output tray.
If  you do not see the jammed  paper or if there is any resistance when  you pull,  stop and  go to  the next step.
3. Open the rear door.
4. Pull the pressure  levers  down  and  remove the paper....

The  fuser  area is hot. Take care when  removing paper from  the machine.
6. Return the pressure  levers  to  their original position.
7. Close  the rear door.
8. Open and  close  front door, printing automatically resumes.
Understanding display messages
Messages appear on the control panel display  to  indicate the machine’s  status or errors. Refer to  the tables  below  to
understand  the messages’ and  their meaning,  and  correct the problem, if necessary.
Checking display messages
If  a  message...

DHCP
problemReconfigure
BOOTPThe  IP  address assignment  is failed.  This
happens,  when  Auto IP  for DHCP is not
set  in Embedded Web Service
.Change the IP  address assignment  method to
BOOTP or Static. If  you do not change  this
option,  the DHCP server continually  asks to
assign  the IP  Address.
Document Jam.
Remove  Jam The  loaded original has  jammed  in the
ADF.
Clear  the jam  (See 
Clearing original document
jams).
Door Open.
Close  it The  front cover is not securely latched. Close  the...

Paper  Jam
in exit areaSpecial print  media has  jammed  in the
paper exit  area.
Clear  the jam.
See 
In exit  area.
See In the manual tray)
Prepare  new
cartridge Small amount  of toner is left  in the
indicated cartridge.  The  estimated
cartridge life of toner is close. Prepare a  new cartridge for a  replacement.  You
may temporarily increase  the printing quality by
redistributing the toner (See 
Redistributing
toner).
Remove  seal  tape
&Install  Toner The  machine cannot detect a  toner...

The  machine is experiencing problems that  require service  such as LSU error or fuser
error.
Power problems
Click  this link  to  open an animation about  solving  power problems.
ConditionSuggested solutions
The  machine is not receiving power,
or the connection  cable  between  the computer  and  the
machine is not connected properly.
Plug in the power cord  and  press   Power () on
the control panel.
Disconnect the machine cable  and  reconnect  it.
For  Local  Printing
For  Network Printing...