Dell 1135n User Guide

require to  be replaced. Contact  a  service  representative.
The  paper keeps  jamming.
There is too  much  paper in the tray. Remove excess  paper from  the tray. If  you
are printing on special materials,  use the manual tray.
An incorrect type of paper is being used. Use  only  paper that  meets the
specifications required  by the machine (See  Print media specifications 
).
There may be debris inside  the machine.  Open the front door  and  remove any
debris.
If  an original does  not feed into the...

slow.complex. quality settings.
Half the page  is blank. The  page  orientation setting  may be incorrect. Change the page  orientation  in your  application. See the
printer driver  help screen.
The  paper size and  the
paper size settings do not
match. Ensure  that  the paper size in the printer driver  settings
matches the paper in the tray.Or, ensure that  the paper size
in the printer driver  settings matches the paper selection in
the software application  settings you use.
The  machine prints,...

The  transfer roller  may be dirty.  Clean the inside  of your  machine.  Contact  a
service  representative.
The  paper path  may need  cleaning.  Contact  a  service  representative.
Dropouts
If  faded areas,  generally  rounded,  occur randomly on the page:
A  single  sheet of paper may be defective. Try reprinting the job.
The  moisture  content  of the paper is uneven  or the paper has  moist  spots
on its  surface.  Try a  different brand of paper (See  Print media specifications
).
The  paper lot...

If  background scatter covers  the entire  surface area of a  printed page,
adjust  the print  resolution through your  software application  or in Printing
Preferences  (See Opening  printing preferences
).
Misformed characters
If  characters are improperly formed and  producing hollow images, the paper
stock may be too  slick. Try different paper (See  Print media specifications 
).
If  characters are improperly formed and  producing a  wavy  effect,  the
scanner  unit  may need  service  (See Cleaning...

reinsert it.
The  toner cartridge may be defective. Remove the toner cartridge and  install
a  new one  (See Replacing  the toner cartridge
).
If  the problem persists, the machine may require repair. Contact  a  service
representative.
Curl
If  the printed paper is curled or paper does  not feed into the machine:
Turn the stack of paper over in the tray. Also  try rotating the paper 180° in
the tray.
Change the printer option and  try again.  Go to   Printing Preferences,  click
Paper  tab, and  set...

Make sure  that  the machine cable  is not defective. Switch the cable  with a  known
good cable. If  necessary, replace the cable.
Check that  the scanner  is configured correctly. Check scan  setting  in the SmarThru
or the application  you want  to  use to  make  certain  that  the scanner  job is being
sent to  the correct port (for  example, USB001).
The  unit  scans very slowly.
Check if the machine is printing received data. If  so, scan  the document after the
received data has  been  printed....

Some  of the words on an incoming
fax are stretched.The  fax machine sending the fax had  a  temporary document jam.
There are lines on the originals you
sent. Check your  scan  unit  for marks  and  clean it  (See 
Cleaning the scan  unit
).
The  machine dials a  number, but
the connection  with the other fax
machine fails. The  other fax machine may be turned off,  out of paper, or cannot answer
incoming calls. Speak  with the other machine operator  and  ask her/him to
solve  out the problem.
Faxes do...

The
machine
does  not
print
whole
pages,
and
output is
printed on
half  the
page.It is a  known problem that  occurs when  a  color  machine is used on version 8.51  or earlier  of
Ghostscript, 64 -bit Linux  OS,  and  has  been  reported to  bugs.ghostscript.com  as Ghostscript  Bug
688252.The  problem is solved in AFPL  Ghostscript  v. 8.52  or above. Download  the latest  version of
AFPL  Ghostscript  from  http://sourceforge.net/projects/ghostscript/ and  install it  to  solve  this problem.
I...

incorrectly.
Refer to  Macintosh  User’s Guide that  came  with your  computer  for further information  on Macintosh  error
messages.
 

Appendix
Dell technical support policy
Technician-assisted technical  support requires  the cooperation and  participation of the customer  in the troubleshooting
process and  provides  for restoration of the Operating System, application  software,  and  hardware drivers to  the
original default configuration as shipped from  Dell,  as well as the verification of appropriate functionality  of the printer
and  all Dell-installed  hardware.  In addition  to  this technician assisted technical  support,...