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Comdial Toal Control Pc Attendant Console Instructions Manual

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    							2.7 Using The Pull-Down Menus
    TheTotal ControlPC Attendant console is equipped with on-screen pull-down menus that allow you to
    perform a variety of system operations and programming functions. The menus are as follows (in order
    from left to right in the top bar of the main screen):
    —Speed Dials
    —Directory
    —Options
    —Programming
    —Quit
    ·To access the pull-down menus,
    1. pressAltand the first letter of the menu name simultaneously (e.g. pressAlt-Pfor the
    Programming menu),
    —OR—
    2. pressEscto move the cursor into the pull-down menu bar at the top of the main screen,
    position the cursor on the menu you wish to view,
    pressEnter(a pull-down menu will appear),
    move the cursor to the feature you wish to access,
    pressEnter. A feature window will appear.
    ·To exit a pull-down menu, pressEsc. (PressEscagain to return the cursor to the Intercom window
    on the main screen.)
    NOTE:  You may also use the mouse to access the pull-down windows by pointing and clicking on the desired
    menu heading and menu selections. To exit the menus with the mouse, click outside the menu on to
    another main window.
    GCA 70-230 PC Attendants Console Users Guide
    26Handling Calls 
    						
    							EscHelp
    MuteHeadsetI.D. Split
    ParkBothRetrieve TrackerSerial ConfOverflowPage
    LineTA P
    Intercom
    NJI *
    8
    BHU &
    7
    VGY ^
    6
    CFT %
    5
    XDR $
    4
    ZSE #
    3
    AW @
    2
    Q !
    1
    Silent
    MKO (
    9
    
    :
    :
    +
    =
    ?
    /
    
    
    _
    -
    PickMessagePrint
    ScreenPause
    Scroll
    Lock
    Page
    Down Page
    Up Home Insert
    Delete
    EndHold
    A
    n
    s
    w
    e
    r Num
    Lock
    #*
    SysReq
    Volume
    DownVolume
    Up
    CtrlShift Ta b
    Shift Caps Lock
    Enter Backspace
    Ctrl AltAlt
    Break
    QZ
    GHI
    PRS
    OPERATOR
    ABC
    JKL
    TUVDEF
    MNO
    WXY
    Transfer
    R
    e
    l
    e
    a
    s
    e
    Num Caps Scroll
    Lock
    LockLock
    1
    4
    7
    02
    5
    83
    6
    9Next
    Screen
    2nd
    Function
    Escape
    key
    Enter
    key
    Alternate keys
    *
    101
    102
    103
    104
    105
    106
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    109
    110111
    113
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    260
    Tue  Feb  4
    2:33  PM
    Line  3                    RINGING
    ABC  Inc., How  may I  help  you?Description
    Status
    1. WATS  1
    2. Line  6  for  Ms. Swartz
    3. Line  8  for  Mr. Bolden
    4. Line  3
    5. Ext. 243  Gay, J.
    6. Ext. 155  Tutwiler, E.
    7. Line  2  for  Mr. Shifflett
    8.HOLDING
    HOLDING*
    HOLDING
    RINGING
    RINGING
    RINGING
    PARK  RCL
    112
    108
    180
    155
    209
    243
    Current  Call
    Pending  Calls:  7
    MUTE   HEADSET OVERFLOW SILENT ALTERNATE   NIGHT Speed-Dials Director y Options Programming Quit
    Parked  Calls:  1
    Menu BarIntercom
    Window
    ILLUS9
    PC Attendants Console Users Guide GCA 70-230
    Handling Calls27 
    						
    							2.7.1 Using The Pull-Down Menu Features
    Speed Dials
    You can use the Speed Dials pull-down menu to view and/or dial one of 200 pre-programmed DXP
    system speed dial numbers.
    Directory
    Selecting the Directory pull-down menu activates a window that contains lines and columns for you to
    enter the appropriate intercom names and numbers for your system (see 3.1.4 “Directory—Creating And
    Editing” ) . The Directory pull-down menu can be used to dial an intercom number—simply position the
    cursor on the desired number and pressEnter.
    The Directory is the source from which you dial when you activate the Dial-By-Name feature (discussed
    in the chapter titledUsing The PC Attendant’s Specialized Features); however, the names assigned to
    intercom numbers displayed in the Intercom window are a product of DXP programming. It is a good
    idea, therefore, to enter the Directory names so that they coincide with the intercom names assigned
    during DXP programming. Obtain a list of intercom names from your system programmer or installer.
    Options
    The Options menu provides access to lesser-used options than those one-touch features found on the
    keyboard. Specific instructions on how to use the options are found in theUsing The PC Attendant’s
    Other Featureschapter of this guide, unless otherwise noted.
    Line Access:Provides a visual indication of the status of the lines.
    Paging:selecting this option allows you to choose a zone in which your announcement will be
    heard. (Zone 1 is typically used for all-call paging.)
    Park Retrieve:activates the Park Orbits window, which tells you the location of currently
    parked calls awaiting service. For information on how to use this window to retrieve a parked
    call, refer to theUsing The PC Attendant To Answer, Direct, And Make Callschapter of this
    guide.
    Alternate Mode:selecting Alternate Mode from the Options menu routes the functions of the PC
    Attendant to an alternate attendant. Choosing this option a second time returns all call activity to
    the PC Attendant console.
    Night Mode:selecting Night Mode transfers the PC Attendant’s call activity to a designated
    night attendant station or to the DXP system, which sounds a tone when incoming calls are
    received so that the calls may be picked up from any telephone within the system or group.
    ITCM Names/Numbers:selecting this option changes the current Intercom window display
    from names to numbers or from numbers to names. The names and numbers are supplied through
    DXP programming. If an intercom has no name assigned to it, only the number will appear when
    “Names” is selected.
    Line Names/Numbers:selecting this option changes the current Line window display from
    names to numbers or from numbers to names. The names and numbers are supplied through DXP
    programming. If a line has no name assigned to it, only the number will appear when “Names” is
    selected.
    PC Settings:allows you to activate a “screen saver” that should be turned on when the PC
    Attendant console is to be idle for a period of time.
    GCA 70-230 PC Attendants Console Users Guide
    28Handling Calls 
    						
    							Programming
    The Programming menu allows you to access programming functions that set the System’s
    parameters. The options include the following:
    —Set Date/Time
    —Set Volume
    —Speed Dials
    —Line Greetings
    —Other Greetings
    —Text Messaging
    —Keyboard Macros
    —Tracker
    NOTE:  Please refer to the Setting System Parameters chapter of this guide for information on how to use the
    features in the Programming menu.
    Quit
    SelectingExit PC Attendantallows you to exit the PC Attendant system so that DXP system
    programming can occur (this is an installer activity).
    To exit the PC Attendant console, chooseEXIT PC Attendantfrom the Quit pull-down menu.
    Re-enter the system by following the procedure outlined under “Installing The Software” in the chapter
    entitledGetting Started. The PC Attendant console will be unable to perform any attendant functions
    until the software is installed.
    PC Attendants Console Users Guide GCA 70-230
    Handling Calls29 
    						
    							2.8 Setting The System Parameters
    2.8.1 The Programming Menu
    The system parameters on the following pages are set through the options on the Programming pull-down
    menu. Be sure to use only the number keys above the letter keys on the keyboard for programming; the
    dial pad numbers on the right side of the keyboard are for dialing only.
    ·To access the Programming pull-down menu,
    1. pressALT-Pand pressEnter,
    —OR—
    pressEsc,
    2. using the arrow keys, position the cursor on “Programming” in the menu bar,
    3. pressEnter(the programming menu will appear),
    4. move the cursor to the feature you wish to activate,
    5. pressEnter. A feature window will appear.
    EscHelp
    MuteHea dsetI.D. Split
    ParkBothRetrie ve TrackerSerial ConfOverflo wPage
    LineTAP
    Intercom
    NJI *
    8
    BHU &
    7
    VGY ^
    6
    CFT %
    5
    XDR $
    4
    ZSE #
    3
    AW @
    2
    Q !
    1
    Silent
    MKO (
    9
    
    :
    :
    +
    =
    ?
    /
    
    
    _
    -
    PickMessagePrint
    ScreenPause
    Scroll
    Lock
    Page
    Down Page
    Up Home Insert
    Delete
    EndHold
    A
    n
    s
    w
    e
    r Num
    Lock
    #*
    SysReq
    Volume
    DownVolume
    Up
    CtrlShift Ta b
    Shift Caps Lock
    Enter Backspace
    Ctrl AltAlt
    Break
    QZ
    GHI
    PRS
    OPERATOR
    ABC
    JKL
    TUVDEF
    MNO
    WXY
    Transfer
    R
    e
    l
    e
    a
    s
    e
    Num Caps Scroll
    Lock
    LockLock
    1
    4
    7
    02
    5
    83
    6
    9Next
    Screen
    2nd
    Function
    Alternate
    keys
    Escape keyP key
    Enter key
    Arrow
    keys
    *
    101
    102
    103
    104
    105
    106
    107
    109
    110111
    113
    114
    115
    116
    117
    118
    119
    120121
    122
    123
    124
    125
    126
    127
    128
    129
    130131
    132
    133
    134
    135
    136
    137
    138
    139
    140141
    142
    143
    144
    145
    146
    147
    148
    149
    150151
    152
    153
    154
    156
    157
    158
    159
    160161
    162
    163
    164
    165
    166
    167
    168
    169
    170171
    172
    173
    174
    175
    176
    177
    178
    179181
    182
    183
    184
    185
    186
    187
    188
    189
    190191
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    196
    197
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    199
    200201
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    210211
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    252
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    255
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    257
    258
    259
    260
    Tue  Feb 4
    2:33 PM
    Line  3 RINGING
    ABC Inc., How  may I  help you?Description
    Status
    1. WATS  1
    2. Line  6 for Ms. Swartz
    3. Line  8 for Mr. Bolden
    4. Line  3
    5. Ext. 243 Gay, J.
    6. Ext. 155 Tutwiler, E.
    7. Line  2 for Mr. Shifflett
    8.HOLDING
    HOLDING*
    HOLDING
    RINGING
    RINGING
    RINGING
    PARK  RCL
    112
    108
    180
    155
    209
    243
    Current Call
    Pending Calls:  7
    MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT
    Parked Calls:  1
    Menu Bar
    Programming
    Pull-Down Menu
    ILLUS10
    Set  Date and  Time
    Set  Volume
    Speed-Dials
    Line  Greetings
    Other Greetings
    Text  Messaging
    Keyboard Macros
    Tracker Speed-Dials Director y Options Programming Quit
    GCA 70-230 PC Attendants Console Users Guide
    30Handling Calls 
    						
    							2.8.2 Setting The Date And Time
    The current date and time appear in the Current Call window when the main screen is displayed.
    ·To change the date and time,
    1. activate the Programming pull-down menu,
    2. pressALT-Pand pressEnter,
    —OR—
    pressEscto move the cursor into the menu bar from the main screen, position the cursor on
    “Programming,” and pressEnter,
    3. move the cursor to highlight  “Set Date and Time,”
    4. pressEnter(a small Date and Time window will appear),
    5. type in the new date,
    6. pressEnterto position the cursor on the “Time” line,
    7. type in new time,
    8. pressEnterto save the changes (Date and Time window will disappear),
    9. pressEsctwice to return the cursor to the Intercom window. The corrected date and time will
    now appear in the Current Call window.
    NOTE: This change also resets the DXP system date and time designation.
    101
    102
    103
    104
    105
    106
    107
    109
    110111
    113
    114
    115
    116
    117
    118
    119
    120121
    122
    123
    124
    125
    126
    127
    128
    129
    130131
    132
    133
    134
    135
    136
    137
    138
    139
    140141
    142
    143
    144
    145
    146
    147
    148
    149
    150151
    152
    153
    154
    156
    157
    158
    159
    160161
    162
    163
    164
    165
    166
    167
    168
    169
    170171
    172
    173
    174
    175
    176
    177
    178
    179181
    182
    183
    184
    185
    186
    187
    188
    189
    190191
    192
    193
    194
    195
    196
    197
    198
    199
    200201
    202
    203
    204
    205
    206
    207
    208
    210211
    212
    213
    214
    215
    216
    217
    218
    219
    220221
    222
    223
    224
    225
    226
    227
    228
    229
    230231
    232
    233
    234
    235
    236
    237
    238
    239
    240241
    242
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    245
    246
    247
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    249
    250251
    252
    253
    254
    255
    256
    257
    258
    259
    260
    Tue Feb 4
    2:33 PM
    Line 3 RINGING
    ABC Inc., How may I help you?Description
    Status
    1. WATS 1
    2. Line 6 for Ms. Swartz
    3. Line 8 for Mr. Bolden
    4. Line 3
    5. Ext. 243 Gay, J.
    6. Ext. 155 Tutwiler, E.
    7. Line 2 for Mr. Shifflett
    8.HOLDING
    HOLDING*
    HOLDING
    RINGING
    RINGING
    RINGING
    PARK RCL
    112
    108180
    155
    209
    243
    Current Call
    Pending Calls: 7
    MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT
    Parked Calls: 1
    Menu Bar
    Programming
    Pull-Down Menu
    ILLUS11A
    Set Date and Time
    Set Volume
    Speed-Dials
    Line Greetings
    Other Greetings
    Text Messaging
    Keyboard Macros
    Tracker
    EscHelp
    MuteHeads etI.D. Split
    ParkBothRetri eve
    Tracke rSerial ConfOverfl owPage
    LineTA P
    Intercom
    NJI *
    8
    BHU &
    7
    VGY ^
    6
    CFT %
    5
    XDR $
    4
    ZSE #
    3
    AW @
    2
    Q !
    1
    Silent
    MKO (
    9
    :
    :
    +
    =
    ?
    /
    
    
    _
    -
    PickMessagePrint
    Scre enPause
    Scroll
    Lock
    Page
    Down Page
    Up Home Insert
    Delete
    EndHold
    A
    n
    s
    w
    e
    r Num
    Lock
    #*
    SysReq
    Volume
    DownVolume
    Up
    CtrlShift Ta b
    Shift Caps Lock
    Enter Bac kspac e
    Ctrl AltAlt
    Bre ak
    QZ
    GHI
    PRS
    OPERATOR
    ABC
    JKL
    TUVDEF
    MNO
    WXY
    Transfer
    R
    e
    l
    e
    a
    s
    e
    Nu m Ca ps Scr oll
    Lo ck
    Lo ckLo ck
    1
    4
    7
    02
    5
    83
    6
    9Next
    Screen
    2nd
    Function
    Alternate
    keysP
    key Keyboard
    Number
    keys (for
    programming)
    Escape
    key
    *
    Enter new date Date: 02/04/92
    Time: 11:41:04 Speed-Dials Director y Options Programming Quit
    PC Attendants Console Users Guide GCA 70-230
    Handling Calls31 
    						
    							2.8.3 Setting The Volume
    The PC Attendant’s handset and headset have a single volume control with seven separate levels that can
    be adjusted through the Programming menu option “Set Volume.” As well, the ringer volume at the PC
    Attendant console can be adjusted separately through this menu option.
    ·To change the handset/headset or ringer volume,
    1. activate the Programming pull-down menu,
    2. pressALT-Pand pressEnter,
    —OR—
    pressEscto move the cursor into the menu bar from the main screen, position the cursor on
    “Programming,” and pressEnter,
    3. move the cursor to highlight “Set Volume,”
    4. pressEnter(a small window containing volume designations for the handset/headset and ringer
    will appear),
    5. use the left and right arrow buttons to increase or decrease the volume for the handset/headset,
    6. pressEnter(the cursor will move to the ringer volume line),
    7. adjust the ringer volume,
    8. pressEnterto save the volume changes and return to the programming menu,
    9. pressEsctwice to return the cursor to the Intercom window. The change in volume will remain
    until you elect to change it again.
    NOTE: If you activate the Volume window and decide not to change the volume settings, simply press Esc
    twice to return to the Intercom window.
    Also, headset and handset volume can be adjusted at any time (e.g. while you are on a call) by pressing
    Shift and the left or right arrow key. This setting remains for the duration of the current call. After the
    current call is complete, the headset and handset volume revert to the settings found in the
    programming pull-down menu.
    GCA 70-230 PC Attendants Console Users Guide
    32Handling Calls 
    						
    							101
    102
    103
    104
    105
    106
    107
    109
    110111
    113
    114
    115
    116
    117
    118
    119
    120121
    122
    123
    124
    125
    126
    127
    128
    129
    130131
    132
    133
    134
    135
    136
    137
    138
    139
    140141
    142
    143
    144
    145
    146
    147
    148
    149
    150151
    152
    153
    154
    156
    157
    158
    159
    160161
    162
    163
    164
    165
    166
    167
    168
    169
    170171
    172
    173
    174
    175
    176
    177
    178
    179181
    182
    183
    184
    185
    186
    187
    188
    189
    190191
    192
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    195
    196
    197
    198
    199
    200201
    202
    203
    204
    205
    206
    207
    208
    210211
    212
    213
    214
    215
    216
    217
    218
    219
    220221
    222
    223
    224
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    226
    227
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    Tue Feb 4
    2:33  PM
    Line 3                    RINGING
    ABC Inc.,  How  may I  help you?Description
    Status
    1. WATS  1
    2. Line 6  for Ms. Swartz
    3. Line 8  for Mr. Bolden
    4. Line 3
    5. Ext. 243  Gay, J.
    6. Ext. 155  Tutwiler, E.
    7. Line 2  for Mr. Shifflett
    8.HOLDING
    HOLDING*
    HOLDING
    RINGING
    RINGING
    RINGING
    PARK  RCL
    112
    108
    180
    155
    209
    243
    Current  Call
    Pending  Calls: 7
    MUTE   HEADSET OVERFLOW   SILENT ALTERNATE   NIGHT
    Parked Calls: 1
    Menu Bar
    Programming
    Pull-Down Menu
    ILLUS12A
    Set  Date and Time
    Set  Volume
    Speed-Dials
    Line Greetings
    Other Greetings
    Text  Messaging
    Keyboard Macros
    Tracker
    209
    Pending  Calls: 7
    Volume Settings
    Handset/Headset
    RingerMin Max
    Min Max
    EscHelp
    MuteHeadsetI.D. Split
    ParkBothRetrieve TrackerSerial ConfOverflowPage
    LineTA P
    Intercom
    NJI *
    8
    BHU &
    7
    VGY ^
    6
    CFT %
    5
    XDR $
    4
    ZSE #
    3
    AW @
    2
    Q !
    1
    Silent
    MKO (
    9
    
    :
    :
    +
    =
    ?
    /
    
    
    _
    -
    PickMessagePrint
    ScreenPause
    Scroll
    Lock
    Page
    Down Page
    Up Home Insert
    Delete
    EndHold
    A
    n
    s
    w
    e
    r Num
    Lock
    #*
    SysReq
    Volume
    DownVolume
    Up
    CtrlShift Ta b
    Shift Caps Lock
    Enter Backspace
    Ctrl AltAlt
    Break
    QZ
    GHI
    PRS
    OPERATOR
    ABC
    JKL
    TUVDEF
    MNO
    WXY
    Transfer
    R
    e
    l
    e
    a
    s
    e
    Num Caps Scroll
    Lock
    LockLock
    1
    4
    7
    02
    5
    83
    6
    9Next
    Screen
    2nd
    Function
    Alternate
    keys Escape
    key
    P key
    Shift
    keysEnter key
    Left & Right
    Arrow keys
    (Volume Up
    and Volume
    Down)
    12a
    *
    Speed-Dials Director y Options Programming Quit
    PC Attendants Console Users Guide GCA 70-230
    Handling Calls33 
    						
    							2.8.4 System Speed-Dial Directory—Editing and Creating
    System speed dials (the DXP system provides 200 such numbers, the DXPPlusallows for 500) allow you
    and the other users in your system to make outside calls without dialing an entire telephone number. The
    Speed Dials option on the Programming pull-down menu allows you to program or edit speed dial
    numbers. If your system has software release 7A or later, you must enter your station 10 password to edit
    speed dial numbers. This is not required on systems using earlier software.
    ·To create or edit a system speed dial,
    1. activate the Programming pull-down menu,
    2. pressALT-Pand pressEnter,
    —OR—
    pressEscto move the cursor into the menu bar from the main screen, position the cursor on
    “Programming,” and pressEnter,
    3. move the cursor to highlight “Speed Dials,”
    4. pressEnter,
    5. type the correct information in the cells provided. Move among the cells using theEnterkey, and
    theShift/2nd Functionkey (held down) and theTabkey together.
    NOTE:  Refer to the chapter titledUsing The PC Attendant’s Specialized Featuresfor information on
    speed-dialing from the PC Attendant console.
    EscHelp
    MuteHeadsetI.D. Split
    ParkBothRetrieve TrackerSerial ConfOverflowPage
    LineTAP
    Intercom
    NJI *
    8
    BHU &
    7
    VGY ^
    6
    CFT %
    5
    XDR $
    4
    ZSE #
    3
    AW @
    2
    Q !
    1
    Silent
    MKO (
    9
    
    :
    :
    +
    =
    ?
    /
    
    
    _
    -
    PickMessagePrint
    ScreenPause
    Scroll
    Lo ck
    Pag e
    Down Pag e
    Up Home Insert
    Delete
    EndHold
    A
    n
    s
    w
    e
    r Num
    Lock
    #*
    SysReq
    Volume
    DownVolume
    Up
    CtrlShift Ta b
    Shift Caps Lock
    Enter Bac kspac e
    Ctrl AltAlt
    Break
    QZ
    GHI
    PRS
    OPERATOR
    ABC
    JKL
    TUVDEF
    MNO
    WXY
    Transfer
    R
    e
    l
    e
    a
    s
    e
    Num Caps Scroll
    Lock
    LockLock
    1
    4
    7
    02
    5
    83
    6
    9Next
    Screen
    2nd
    Function
    Alternate
    keys Escape
    keyP key
    Enter
    key
    *
    101
    102
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    109
    110111
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    260
    Tue Feb 4
    2:33 PM
    Line 3                       RINGING
    ABC Inc., How may I help you?Description
    Status
    1. WATS 1
    2. Line 6 for Ms. Swartz
    3. Line 8 for Mr. Bolden
    4. Line 3
    5. Ext. 243 Gay, J.
    6. Ext. 155 Tutwiler, E.
    7. Line 2 for Mr. Shifflett
    8.HOLDING
    HOLDING*
    HOLDING
    RINGING
    RINGING
    RINGING
    PARK RCL
    112
    108
    180
    155
    209
    243
    Current Call
    Pending Calls: 7
    MUTE HEADSET OVERFLOW SILENT ALTERNATE NIGHT
    Parked Calls: 1
    Menu BarProgramming
    Pull-Down Menu
    100 Prime/Last 1
    101 Prime/Last 1
    102 Prime/Last 1
    103 Prime/Last 1
    104 Prime/Last 1
    105 Prime/Last 1
    Use Space Bar to select type.
    ILLUS13
    Speed-Dials      Director y Options Programming      Quit
    GCA 70-230 PC Attendants Console Users Guide
    34Handling Calls 
    						
    							2.8.5 Line Greetings
    As an attendant, you may be called on to answer lines for many different departments or divisions within
    the same company, or you may need to answer telephones for more than one company.  When call traffic
    is heavy, it’s not always easy to remember what you are supposed to say when answering a particular line
    (for example, “ABC Marketing” may be the required greeting on one line, and “ABC Company—How
    may I direct your call?” may be required on another).
    Line greetings are designed to give you an immediate indication of the greeting required for a particular
    line.
    ·To program line greetings for the different lines within your system,
    1. activate the Programming pull-down menu,
    2. pressALT-Pand pressEnter,
    —OR—
    pressEscto move the cursor into the menu bar from the main screen, position the cursor on
    “Programming,” and pressEnter,
    3. move the cursor to highlight “Line Greeting,”
    4. pressEnter,
    5. type the line greetings necessary for each line,
    6. pressEnter(cursor will move down the line list),
    7. type other greetings or pressEscto exit.
    NOTE:   Lines are numbered 1, 2, 3, etc. and correspond directly to your outside incoming lines; entering the
    phrase “Hello, how may I help you?” on line 1 of the window will cause that phrase to appear in the
    Current Call window when an outside call rings on Line 1.
    TrackerEscHelp
    MuteHeadsetI.D. Split
    ParkBothRet rieveSerial ConfOverflowPage
    Line TAP
    Intercom
    NJI *
    8
    BHU &
    7
    VGY ^
    6
    CFT %
    5
    XDR $
    4
    ZSE #
    3
    AW @
    2
    Q !
    1
    Silent
    MKO (
    9
    
    :
    :
    +
    =
    ?
    /
    
    
    _
    -
    PickMessagePrint
    ScreenPause
    Scroll
    Lock
    Page
    Down Page
    Up Home Insert
    Delete
    EndHold
    A
    n
    s
    w
    e
    r Num
    Lock
    #*
    SysReq
    Volume
    Volume
    CtrlShift Ta b
    Shift Caps Lock
    Enter Backspace
    Ctrl AltAlt
    Break
    QZ
    GHI
    PRSABC
    JKL
    TUVDEF
    MNO
    WXY
    Transfer
    R
    e
    l
    e
    a
    s
    e
    Num Caps Scroll
    Lock
    LockLock
    1
    4
    7
    02
    5
    83
    6
    9Next
    Screen
    2nd
    Function
    Alternate
    keys Escape
    keyP key
    Enter
    key
    101
    102
    103
    104
    105
    106
    107
    109
    110111
    113
    114
    115
    116
    117
    118
    119
    120121
    122
    123
    124
    125
    126
    127
    128
    129
    130131
    132
    133
    134
    135
    136
    137
    138
    139
    140141
    142
    143
    144
    145
    146
    147
    148
    149
    150151
    152
    153
    154
    156
    157
    158
    159
    160161
    162
    163
    164
    165
    166
    167
    168
    169
    170171
    172
    173
    174
    175
    176
    177
    178
    179181
    182
    183
    184
    185
    186
    187
    188
    189
    190191
    192
    193
    194
    195
    196
    197
    198
    199
    200201
    202
    203
    204
    205
    206
    207
    208
    210211
    212
    213
    214
    215
    216
    217
    218
    219
    220221
    222
    223
    224
    225
    226
    227
    228
    229
    230231
    232
    233
    234
    235
    236
    237
    238
    239
    240241
    242
    244
    245
    246
    247
    248
    249
    250251
    252
    253
    254
    255
    256
    257
    258
    259
    260
    Tue Feb  4
    2:33  PM
    Line 3                      RINGING
    ABC Inc.,  How  may I  help  you?Description
    Status
    1. WATS  1
    2. Line 6  for  Ms. Swartz
    3. Line 8  for  Mr. Bolden
    4. Line 3
    5. Ext. 243  Gay, J.
    6. Ext. 155  Tutwiler, E.
    7. Line 2  for  Mr. Shifflett
    8.HOLDING
    HOLDING*
    HOLDING
    RINGING
    RINGING
    RINGING
    PARK  RCL
    112
    108
    180
    155
    209
    243
    Current Call
    Pending  Calls: 7
    MUTE HEADSET   OVERFLOW SILENT   ALTERNATE NIGHT
    Parked  Calls: 1
    Menu Bar
    Programming
    Pull-Down Menu
    Line Greetings
    Pop-Up Window
    Set Date and  Time
    Set Volume
    Speed-Dials
    Line Greetings
    1.
    2.
    3.
    4.
    5.
    6.
    7.
    8.Line Name Greeting
    ILLUS14
    Speed-Dials Director y Options Programming Quit
    PC Attendants Console Users Guide GCA 70-230
    Handling Calls35 
    						
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