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Comdial Small Office And VVP Dxp, Dxp Plus, Fx Instructions Manual

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Page 11

Listening To Your Messages
Once you have logged-on to your mailbox, you can listen to any messages left
there by your callers. The following chart illustrates the relationship between
the displays you will see when playing your messages. However, when new
messages are pending, and your tutorial is turned off, VVP goes immediately
to display 3 (Playing message) and starts playing your first new message.
PressMsgs
Msgs Send OptsMain menu
Playing message
Message options
Rplay Save     Del
Display 1
Display...

Page 12

Using Your Keypad To Listen To Your Messages
When you log-in to your mailbox, the system will play new messages
immediately after you enter your password. (If you do not wish to listen to new
messages immediately after logging in, press#.)You can listen to saved
messages by entering the message menu.
To listen to saved messages—
·
To enter the message menu, press1.
From the message menu—
·
To hear saved (old) messages, press2.
·To return to the main menu, press#.
When you listen to either new or saved...

Page 13

Sending Messages
You can send messages to the mailboxes of other VVP subscribers from your
voice mailbox.
Main menu
Send options
Display 1
Display 3
Display 5
Display 6
Yes       No      ExitDirectory menu
Send    Rcrd Cncl
Display 1
Press to select name
Press to hear next nameYe s
No
Press to send message
Press to re-record message
Press to cancel sending the
messageSend
Rcrd
Cncl
Then, dial mailbox number of
intended receiver. VVP plays
recorded name for entered
mailbox number and asks for...

Page 14

UsingYourKeypadToSendMessages
You can send a message to another subscriber’s mailbox by pressing2from
the main menu. VVP will ask you to enter the mailbox number of the person
you want to receive the message; or to press[ifyouwanttousethe
dial-by-name directory. Press1to confirm your mailbox selection. Record the
mailbox numbers that you call frequently on the personal directory page
provided in the back of this guide.
After recording the message, press # for more options as follows:
·To send this...

Page 15

Changing Your Options
There are many voice mailbox options you can change such as your name or
greeting. Many of these options you can change directly from the interactive
buttons under your display, while others require you to press one of the buttons
on your telephone keypad. These option changes and their associated displays
are illustrated below.
Main menuDisplay 1
Display 2
Xfer Greet    ExitOptions menu
Display 1
PressOpts
Msgs    Send Opts
Name options
Display 3
Display 4
Display 6
Play Rcrd...

Page 16

Recording Your Name
You need to record your name so the system can inform callers they are leaving
a message or being transferred to the correct person. By recording your name,
you will be included in the directory.
1. Log-on to your mailbox. The following display will appear:
2. PressOptsfrom the main menu and the options menu appears:
3. Press1on your telephone keypad while the options menu is active. The
following menu appears:
4. PressRcrdto record your name. You may listen to your recording...

Page 17

Recording Your Greeting
You can record up to ten greetings for your mailboxif your mailbox class of
service allows this feature. You may want to record at least two greetings. It
is not necessary to record any greeting at all, but it is more personal if your
callers hear a message from you in your voice. If you record more than one
greeting, you can select which greeting will be played. If you want to play a
different greeting, simply select which one:0 through 9.
1. To record your greeting, log-on to...

Page 18

Sample Greeting 0
“Hello, this is Bob. I’m either on the phone or away from my desk.
Please leave me a detailed message at the tone and I will return your
call as soon as possible.”
Sample Greeting 1
“Hello, this is Bob. Today is August 15 and I’ll be out of the office all day.
Please leave me a detailed message at the tone and I’ll get back to you as soon
as possible.”
Greetings can be changed as often as you like. Replacing a greeting with
another, (that is, greeting 0 with greeting 1) is an example of...

Page 19

Changing Your Password
To change your password, log-on to your mailbox. The following menu will
appear.
PressOptsfrom the main menu to select the options menu.
To enter a new password, press3on your telephone keypad while the options
menu is active, and follow the voice prompts.
NOTE: Always make your password at least four digits and select one
known only to you.
Main Menu
Msgs Send Opts
Options menu
Xfer Greet Exit
GCA70–347 Small Office & VVP Users Guide
SmallOffice&VVPUsersGuide–15 

Page 20

Using Call Transfer
When a call is received by Versatile Voice Processing, the call is either
transferred to you at your desk and/or put in your mailbox if you are not
available. If you are going to be away from your desk for an extended period,
or do not wish to be disturbed, you can divert the calls from your desk to another
phone or directly to your mailbox so Versatile Voice Processing can take a
message. To block calls to your extension, pressXferfrom the options menu,
then pressOnOff.TheOnOffbutton...
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