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Comdial Small Office And VVP Dxp, Dxp Plus, Fx Instructions Manual

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Page 1

R
Welcome to VVP
Comdial Small Office & VVP
Serial Integration For
DXP, DXP Plus, and FX Series
Featuring Visual Voice Mail
User’s Guide 

Page 2

This user’s guide applies to the following system and
telephone models:
System Model:
·DXP systems with software 11B and later
·DXPPlussystems with software 11B and later
·FX Series telephone systems with software
revision 12A and later
Telephone Models:
·Impact LCD
·DigiTech LCD
·Impression LCD
Voice Mail Models:
·Small Office & VVP 8.2
Contact your Comdial dealer for updates of this as
well as other Comdial publications.
CERTIFIEDISO 9001
Accredited by the Dutch Council
for Accreditation for...

Page 3

Table Of Contents
Introducing The Versatile Voice Processing
System Featuring Visual Voice Mail. . . . . 1
WhatIsVoiceProcessing?.............. 1
HowDoIUseVoiceMail? ............. 1
UsingVoiceMailEtiquette ............. 1
About Your Telephone . . . . . . . . . . . . . . . . . 1
Using The Visual Voice Mail (VVM)
Feature............................ 2
GettingStarted ............................. 3
UsingTheTutorial .................... 4
EnteringYourVoiceMailbox ................. 5
Using Your Keypad To Enter...

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Page 5

Introducing The Versatile Voice Processing
System Featuring Visual Voice Mail
Congratulations and thank you for using a Comdial voice mail system. This is
a powerful system that can greet your callers and record your messages. Using
the visual display and interactive buttons on your telephone along with the
voice prompts, you’ll find theSmall Office / Versatile Voice Processing (VVP)
system withVisual Voice Mail (VVM)feature quick and easy to use.
What Is Voice Processing?
Voice processing increases your...

Page 6

Using The Visual Voice Mail (VVM) Feature
You will quickly learn that as every voice menu or prompt plays, you will see
a different message on your telephone display. Most of these messages offer
you a choice of three different options. You select the option you want by
simply pressing the interactive button adjacent to the desired item on your
display. For example, suppose you are playing a message you received from
another party. Your display will be as follows:
Press left button to hear
your message...

Page 7

Getting Started
The password you will use to log-on to your mailbox the first time will be the
same as your mailbox number which is your extension number. You can
record this number in the space provided at the end of this guide.
As soon as possible, you should personalize your mailbox by recording your
name, greeting, and a new password.
The first time you call voice mail and enter your password, you will hear a
welcome greeting followed by the tutorial. The tutorial prompts you to enter
your name,...

Page 8

Using The Tutorial
Versatile Voice Processing has a tutorial to help you personalize your mailbox
when you first get it, and to learn some of the many and varied operations of
the voice mail system. When enabled, the tutorial will play automatically every
time you log-on to your mailbox. You can press[any time while the tutorial
is playing to turn it off. You can re-enable the tutorial by selecting the options
menu from the main menu and then pressing9from the options menu.
1. Log-on to your mailbox and...

Page 9

Entering Your Voice Mailbox
Before you can perform any task on your voice mail system, you must enter
your mailbox, or log-on to your mailbox. After logging on, you will then be
able to listen to messages left in your mailbox, send messages to other
subscriber’s mailboxes, and change any of your mailbox options, such as your
name or greeting. You can auto log-on by pressing the left button under your
display. Two auto log-on examples follow:
Press (see note 1)VMAIL
Note 1:VMAIL
5 MSG is replaced by the...

Page 10

UsingYourKeypadToEnterYourVoiceMailbox
Normally, you will auto log-on when entering your mailbox as described on
the facing page. However, you can enter your mailbox from your telephone
keypad as follows:
1. PressINTERCOMand dial the extension number for voice mail. Your
system administrator can provide you with this number.
2. If you are using a password, dial this number when prompted by VVP.
3. You will hear a welcome message and VVP will inform you of the
number of new messages and saved messages in...
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