Comdial Scout 900MXS Cordless Telephone User Guide
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To use Tracker to transfer a call to a park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), answer call and pressT/C, dial extension number, if the called station does not answer or is busy, dial#01, pressTALKto end. NOTE: Tracker parked calls will recall to your station after a pre-programmed time-out. You can either replace the call into another Tracker page orbit or retrieve the call for servicing. If you receive a parked call message on your Tracker pager, lift handset and pressTALK(if necessary), press intercom button (if necessary), press #, dial Tracker pager displayed orbit code (91–99). retrieve call. To disable or enable your Tracker pager, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#06to disable, –or– dial06to enable, pressTALKto end. Using The Other Telephone Features 55
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7.16 Using Your Digital Wireless Telephone With A DSS/BLF Console Your installer can assign a DSS/BLF console as a companion to your digital wireless telephone. This companion console ex - tends the function button capability of your telephone with ad - ditional buttons and status lights. You can program the console buttons for speed dialing and direct station selection (DSS) with busy lamp field (BLF) status indication. When the installer assigns a companion console for your use, the system automatically defaults the console’s buttons so that you can immediately store your functions at the buttons when you need them. To store information at the console buttons, use the procedures detailed in sections 9.3, 9.4, and 9.6 in this book. When using these procedures, press a console button to denote the button location for storage instead of pressing a button on your tele- phone. To use the console with your digital wireless telephone, press console button for desired feature, complete your call in the normal manner. pressTALKto hang up. Using The Other Telephone Features 56
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Sending And Receiving Non-Verbal Messages 8.1 Using Chapter Eight This chapter details the several different methods that you can employ to send and receive messages with your digital wireless telephone without using verbal communications. 8.2 Lighting The Message Waiting Light 8.3 Sending LCD Messages 8.4 Sending Response Messages 8.5 Using The Assist Button Programming 8.6 Using The Station-to-Station Messaging Sending And Receiving Non-Verbal Messages 57 8
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8.2 Lighting The Message-Waiting Light If the system installer designates your station as a central mes - sage deskor programs it to have message-wait originate ability, you can turn on the message-waiting light of any other tele - phone. This light lets that telephone user know that you have a message for him or her. To turn on the message-waiting light at an idle telephone, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial3, dial extension number of station to be alerted. The mes - sage-waiting light of called station will flash. To turn off the message waiting light at a busy or idle station, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#3, dial extension number of station that was alerted. The message-waiting light of called station will turn off. To turn off the message-waiting light when you are either de- livering or receiving a message, press intercom button. NOTE: Only the person who sent the message and the person receiving the message can turn the indicator off. To receive a message at your station, observe flashing message waiting light and the LCD mes- sage indicating who called for you, press intercom button, pressHOLD(system automatically connects you to the messaging station). Sending And Receiving Non-Verbal Messages 58
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8.3 Sending LCD Messages You can set system-supplied messages to be received or dis - played by a calling LCD speakerphone. These messages give information on your telephone status. Get a list of the available messages from the attendant and write them on the blank list - ing chart on the next page. To turn message on, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial02, dial the desired code number from your message list. The default messages ofBack AtandCallmay be used: For default message 1, which isBack At, dial time in twelve-hour format using the #as a colon For default message 2, which isCall, dial telephone number of where you will be pressTALKto end message. Intercom light flashes steadily. To turn off message and your intercom light, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#02. LCD Message List (Write Attendant Provided Messages Here.) 0 1 Back At 2 3 Call 4 5 6 7 8 9 Sending And Receiving Non-Verbal Messages 59
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8.4 Sending Response Messages By programming one or moreRESPONSE MESSAGEbut - tons at unused function buttons F1–F3 on your digital wireless telephone, you can respond with a variety of messages to many calling situations. For example, if you call another station and receive a busy signal or no answer, you can send one of 10 sys - tem-supplied messages, or you can send the same message ev - ery time the situation arises. Further, you may receive SOHVA calls and you can respond to them with a non-verbal message to the calling telephone’s display for the caller to read. This section tells you how to use theRESPONSE MESSAGE button(s). Refer to section 9.10 in this guide for instructions on programming theRESPONSE MESSAGEbutton(s). To send an LCD message to a caller who has initiated a SOHVA call from a display telephone, hear the SOHVA voice announcement, press the appropriate fixedRESPONSE MESSAGEbut- ton to send a preselected message, Sending And Receiving Non-Verbal Messages 60
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8.5 Using Assist Button Messaging If you have preprogrammed anASSISTbutton on your tele - phone, you can use it to send a message to your supervisor, asking for assistance while you are on a call. Your message shows in the supervisor’s telephone display. To send a message for assistance, press preprogrammedASSISTbutton, press preprogrammed DSS button for the telephone user you need help from. (This is not necessary if you stored the desired extension number when you do theASSIST button programming.) If the assisting telephone is idle, a ring burst sounds and a mes - sage appears in its display. If it is busy, the message appears when it becomes idle. Sending And Receiving Non-Verbal Messages 61
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8.6 Using Station-To-Station Messaging When you call another telephone and no one answers, you may leave a reminder that you called. Do this by turning on the BLF light at the called telephone. To allow this to take place, some - one must have previously stored as a DSS/BLF button at the called telephone. If your extension number is not stored as a DSS at the called telephone, your messaging call goes to the central message desk, if one is programmed. The central mes - sage desk (usually the system attendant) takes your message and turns on the message waiting light of the telephone that you originally called. To turn on message light, make intercom call and receive no answer, dial7 (BLF light at called station flutters). To turn off message light, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#7, dial extension number of telephone. DSS/BLF light turns off. If you are the recipient of a station-to-station message reminder (a BLF light is fluttering), answer it as follows: press preprogrammed DSS button associated with lighted BLF light. Sending And Receiving Non-Verbal Messages 62
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Programming Your Telephone 9.1 Using Chapter Nine Use this chapter’s information to understand the various pro - gramming steps that you can take with your LCD speakerphone. 9.2 Programming For Speed Dialing 9.3 Storing Speed Dial Numbers 9.4 Storing DSS Numbers 9.5 Storing the Memory Location Speed Dial Numbers 9.6 Storing The Feature Codes 9.7 Storing The Special Purpose Feature Buttons Programming Your Telephone 63 9
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9.2 Programming For Speed Dialing Speed dialing is a feature that lets you: dial lengthy numbers using one or two buttons, store intercom numbers of frequently called telephones. store frequently used feature codes, You can store numbers for speed dialing at the following loca - tions: at any function button that isnot now assigned as a line button or other featureby the system administrator or in - staller, at the keypad numbers 0–9, at memory number locations within in the handset, at any DSS/BLF console button (if you have a companion console assigned to your station). Before you begin programming, write down the intercom or outside line you will use to access the number and the number digits that you are storing. Then, as you program the speed dial numbers, write the numbers on your telephone’s ID strips. You can also fill out the charts on the next page, if you wish, for a personal record of your stored numbers. NOTE: The Federal Communications Commission (FCC) requires that when programming emergency numbers and (or) making test calls to emergency numbers: 1. remain on the line and briefly explain to the dispatcher the reason for the call, 2. perform such activities in the off-peak hours, such as early morning or late evening. Programming Your Telephone 64