Comdial Scout 900MXS Cordless Telephone User Guide

							2.5 Making A Call Pick-Up
Often, the system installer arranges several telephones together
in a user group. If your digital wireless telephone is so ar
-
ranged, you can answer calls that are ringing at other stations
within your particular group. Also, you can answer a call that is
ringing at any telephone in the system if you know the tele
-
phone’s extension number.
To answer a call that is ringing within your group,
lift handset and press TALK (if necessary),
press intercom button (if necessary),
dial#4,
answer call.
To answer a call that is ringing at any telephone in the system,
lift handset and pressTALK(if necessary),
press intercom button (if necessary),
dial
4,
dial extension number of ringing telephone,
answer call.
Answering Calls
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							2.6 Responding To A Subdued
Off-Hook Voice Announcement
Your installer can arrange your telephone to receive a subdued
off-hook voice announcement (SOHVA) call. This calling
method allows an intercom caller to break into your current call
and make an announcement to you that only you can hear
through your handset receiver. The SOHVA call consists of
several short tone bursts followed by the SOHVA caller’s voice
giving you a message. Your distant on-line party cannot hear
the SOHVA call. You can either use aRESPONSE MES
-
SAGEbutton to respond to the SOHVA call in a non-verbal
manner or you can ignore the SOHVA call. The SOHVA caller
must be using an LCD speakerphone to receive your
non-verbal response. (For further information about response
messaging, refer to sections 8.4 and 9.7 in this user’s guide.)
To send an LCD message to a caller who has initiated a
SOHVA call from an LCD speakerphone,
hear the SOHVA voice announcement,
press the appropriateRESPONSE MESSAGEbutton to
send a preselected message (I Will Call Back, for exam-
ple) to the calling telephone.
Answering Calls
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							Making Calls
3.1 Using Chapter Three
When you wish to make a call, you can press the TALK button
to make the handset active or select a line or the intercom. Af
-
ter you make the handset active, the display provides you with
several pieces of information. The display first shows theac
-
quiring linkmessage. If the telephone can accept your call, the
display then shows the line you have selected. If your tele
-
phone cannot accept your call, the display shows a message de
-
tailing the reason (for example, if the telephone cannot make
contact with the base unit, the display showsno service).
As a convenience, your system installer may assign prime line
or prime intercom to your station. If he or she does so, you will
have access to the assigned line or intercom as soon as you
press TALK. You will not have to press a function button to se-
lect a line or intercom. Because of this versatility, the instruc-
tions in this chapter tell you to lift handset and pressTALK(if
necessary). The instructions also tell you to press line or inter-
com button (if necessary).
Use this chapter to understand the many ways to make calls
from your station.
3.2 Dialing Automatically
3.3 Dialing Manually
3.4 Redialing A Previously Dialed Number
3.5 Using Line Groups
3.6 Waiting For A Line (Queuing)
3.7 Making Intercom Calls
3.8 Camping At A Busy Station And
Waiting For An Automatic Callback
3.9 Camping At A Busy Station
And Waiting For An Answer (Call Waiting)
3.10 Overriding A Call Or A Do Not Disturb
Condition At Another Telephone (Executive Override)
3.11 Making a Subdued Off-Hook Voice Announcement
Making Calls
17
3 
						

							3.2 Dialing Automatically
This feature provides speed dialing using programmable but
-
tons where you have previously stored numbers. Since you
usually store a line choice as part of a speed dial number, line
selection is automatic with speed dialing. This user’s guide dis
-
cusses speed dial programming in a separate section, and you
should refer to it when you are ready to store your speed dial
numbers.
The system makes two types of speed dial numbers available at
the dial pad location for your use: (1) numbers that you store
for your own use (personal speed dial numbers), and (2) num
-
bers that the system attendant stores for everyone’s use (system
speed dial numbers). The system also allows you to have speed
dial numbers at unused feature button locations. Plus, the hand
-
set provides additional memory locations for speed dial use.
To automatically dial a speed dial number stored at one of the
programmable function buttons,
lift handset,
press preprogrammed speed dial buttonF1–F3(line selec-
tion is usually a part of the stored speed dial number),
With your station at idle, you can use the following procedure
to automatically dial a personal or system speed dial number
that is stored at a dial pad location:
lift handset and pressHOLD,
dial code for desired personal speed dial number(0–9),
–or–
press
and then dial code for desired system speed dial
number(01–99),
NOTE: If you manually choose a line for dialing, press HOLD before
using a speed dial. If you place a call on hold prior to using
your speed dial, pause several seconds before you press the
speed dial button; if you immediately press the speed dial but-
ton, the system will choose the line that you have on hold to
place your speed dial call.
Making Calls
18 
						

							To automatically dial a memory location number using the
MEMO button,
lift handset and pressTALK(if necessary),
press line button to select line or intercom (remember: se
-
lecting a line is not necessary if a prime line, prime inter
-
com, or idle line preference feature is assigned to your
telephone),
listen for dial tone,
pressMEMO,
dial memory location01–20.
3.3 Dialing Manually
You can manually dial a number over any available telephone
line you select. Or, if the installer assigned a prime line or the
idle line preference feature to your station, your digital wireless
telephone will automatically select a line for use when you
press the TALK button.
To dial an outside number manually,
lift handset and pressTALK(if necessary),
press line button to select line or intercom (remember: se-
lecting a line is not necessary if a prime line, prime inter-
com, or idle line preference feature is assigned to your
telephone),
listen for dial tone,
dial number.
Making Calls
19 
						

							3.4 Redialing A Previously Dialed Number
If the last number you have called is busy or is not answering,
you can redial it. The system temporarily saves the first 32 dig
-
its of this last manually dialed number for your redial use.
You will overwrite a temporary system-saved number with
subsequent dialing activity. If you have need to permanently
save the first 16 digits of the last manually dialed number for
later redial, ask your system installer to add a SAVE button to
your telephone. A permanently saved number remains available
until you overwrite it by saving a different number.
To automatically redial the last dialed number one time,
lift handset and pressHOLD,
press#,
listen for ringing or busy tone:
– Ringing tone: When party answers, speak to him,
–Busy tone: pressTALKto disconnect.
To permanently save dialed number for later redial,
press preprogrammedSAVEbutton.
To redial permanently saved number,
lift handset and pressHOLD,
press preprogrammedSAVEbutton.
Making Calls
20 
						

							3.5 Using Line Groups
Some systems have telephone lines arranged into line groups
and made available at each telephone for making outside calls.
Your system administrator can tell you how your system is ar
-
ranged. When line groups are available for your use, you may
access them for outside calling instead of pressing a line button
to select a individual line for use.
If your system has line groups, access them as follows:
lift handset and pressTALK(if necessary),
press button to select intercom (if necessary),
dial desired line group access code:
9= line group 1,
81through83=line groups 2 through 4,
listen for outside dial tone,
dial desired number.
Making Calls
21 
						

							3.6 Waiting For A Line(Queuing)
If all the lines in a line group are busy, you can place your tele
-
phone in a queue to await an idle line. When you share a line
with another telephone and the line is busy, you can place your
telephone in a queue to await the idle line.
To queue for a line group,
lift handset and pressTALK(if necessary),
press button to select intercom (if necessary),
dial the desired line group access code,
hear busy tone,
dial
8.
If you have line appearance for a particular line and wish to
queue for it,
note the busy status light (LED),
lift handset,
pressHOLD,
press line button.
When line group is free, your telephone sounds several short
ring bursts. When you hear this,
lift handset, hear dial tone, and place call.
To cancel line group queuing,
lift handset and pressTALK(if necessary),
press button to select intercom (if necessary),
dial#8and hang up.
Making Calls
22 
						

							3.7 Making Intercom Calls
You can dial an intercom extension manually from the dial pad
or automatically using a direct station select (DSS) button that
you have previously programmed. There are two methods for
making an intercom call. One causes the called telephone to
ring. The other causes your voice to sound out at the called
telephone. Your installer can set the system to deliver either
tone-first or voice-first calling, although all systems have
tone-first as the default condition.
Keep in mind that whatever the system setting, a called party
can set a voice announce block condition at his or her tele
-
phone to prevent all voice announce calls. Furthermore, if he or
she blocks voice announce, the system also blocks SOHVA
calls .
(The following instructions assume a tone-first default setting.
Any user can change a call to voice announce signaling for that
call simply by pressing the INTERCOM button again after di-
aling the extension number or by pressing the preprogrammed
DSS button again.)
To manually cause the other telephone to ring (tone calling),
lift handset and pressTALK(if necessary),
press button to select intercom (if necessary),
dial extension number (called telephone will ring).
To tone call automatically,
lift handset,
press preprogrammedDSSbutton (called telephone will
ring).
Making Calls
23 
						

							(The following instructions assume a voice-first default setting.
Any user can change a call to a tone signaling for that call sim
-
ply by pressing the INTERCOM button again after dialing the
extension number or by pressing the preprogrammed DSS but
-
ton again.)
To voice announce manually,
lift handset and pressTALK(if necessary),
press button to select intercom (if necessary),
dial extension number,
peak your announcement.
To voice announce automatically,
lift handset,
press preprogrammedDSSbutton,
speak your announcement.
Making Calls
24