Comdial Scout 900MXS Cordless Telephone User Guide
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7.5 Making A Call Non-Private(Privacy Release) It is often the case that telephones will share line appearance for one or more lines. When one telephone is active on a line that several other telephones share, the call is private (users at the other telephones cannot join the conversation by pressing the line button of the line being used). A situation may exist where users want others to join an in-progress call. In this case, they need a method to make the call non-private. If you have this situation with your digital wireless telephone, ask your sys - tem installer to assign aPRIVACY RELEASEbutton on your telephone. To release privacy from your telephone while on a call, press preprogrammedPRIVACY RELEASEbutton. The light associated with the PRIVACY RELEASE but - ton will remain on steady when your telephone is in a non-private mode. Others who wish to join the call must press the active line but- ton on their telephones. Privacy returns when the call is com- pleted. Using The Other Telephone Features 45
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7.6 Monitoring A Conversation Between Two Telephones (Service Observing) If your telephone provides the installer-programmed service observing feature, you can use it to monitor an on-going con - versation at another telephone in an undetected manner. You may also make a SOHVA call to a station that you are ac - tively monitoring thus enabling you to assist the station user while you both listen to the distant party. To exercise this SOHVA feature, your telephone must include an in - staller-providedSOHVAbutton. To monitor another station at any time, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#03, dial extension number of telephone to be monitored, pressTALKto end monitoring. To initiate a SOHVA while monitoring a station, press preprogrammedSOHVAbutton. make announcement (distant party to monitored station will not hear your voice), your SOHVA party can press MUTE to answer your call. NOTE: The monitored station may not allow your SOHVA if it is in a speakerphone mode; however, it will not block your SOHVA while it is in an off-hook mode. Using The Other Telephone Features 46
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7.7 Muting Your Telephone By using theMUTEbutton, you can block transmission of your voice to the calling party. For example, if someone comes into your office to talk to you and you do not want this conver - sation to interrupt the distant party, press theMUTEbutton. To mute your telephone, press and holdMUTE(you can still hear the distant party’s voice). To speak to the calling party, releaseMUTE. 7.8 Operating A Department Station If your station is within a departmental group of stations, you can place you station in either an off-duty or a wrap-up mode. Off dutyis when you leave your station for an extended period of time.Wrap upis when you need time after a call to complete related paperwork but you will remain at your telephone. In both cases, you calls will ring at another department station while the feature is active. Your telephone must include a pre- programmedDND(do not disturb) button if you need to exer- cise this feature. To switch between on duty and off duty, press preprogrammedDNDbutton. To switch between on duty and wrap up, pressHOLD, press preprogrammed DND button. Using The Other Telephone Features 47
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7.9 Sending A Paging Announcement There are several ways to make a public announcement to all or a portion of your location. Your system might be arranged with an external paging unit that you access by pressing a line but - ton or by dialing a special code. This unit sounds the an - nouncement over an external speaker unit. Your system may provide an all-call or a zone page feature that you access by dialing special codes. This arrangement sounds your voice announcement through the telephone speakers. All-call sounds the announcement through all telephones, while zone paging sounds it only through those telephones located in a specific area. Check with your system administrator to deter - mine the type of paging and access method that you should use. You might want to use the procedure in section 9.6 of this user’s guide to add anALL CALLorZONE PAGEbutton to your telephone. If your system provides an external paging unit, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial paging access number or push line button (if external paging is on a line); if paging through auxiliary paging port, dial89. make announcement and hang up. Using The Other Telephone Features 48
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To page through station speakers, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial87for all call or dial84–86for individual paging zones, make announcement and either remain on line if awaiting a reply (known as a “meet-me” page), or hang up. NOTE: To guard against the annoying noise caused by audio feedback, do not stand near a paging speaker while you deliver a page an - nouncement. To reply to a “meet-me” page, hear page announcement, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial88, meet paging party on line. Using The Other Telephone Features 49
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7.10 Setting A Do Not Disturb Condition At Your Telephone The do not disturb (DND) feature keeps calls from ringing at your telephone and makes it appear to be busy to intercom calls. If your telephone includes a installer-providedDNDbut - ton, you have this feature. Generally, callers cannot override a DND feature. They hear two quick tone bursts every two sec - onds when they call a telephone with the DND feature enabled. However, some telephones are programmed to override a do not disturb condition set at another telephone. To enable or disable the do not disturb condition at your tele - phone, press preprogrammedDNDbutton. To override a do not disturb condition at another telephone, make intercom call and hear DND tone, dial03(called party will hear several short tone bursts), wait for a reply. NOTE: When you override a Do Not Disturb condition at another sta- tion, the condition remains disabled until that station user re-enables it. CAUTION Remember, your telephone has a power saving feature that turns off the display after a short period of time. Be sure that you do not set and forget a DND condition. If you do, the blanked display will hide the displayed DND reminder from your view thus leaving your telephone in DND with out any visible reference. Using The Other Telephone Features 50
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7.11 Setting The Volume Control Your telephone has a push-button volume control. This is a multipurpose control that you can use to set the volume, or loudness, of the ringer and the handset. There are tworingerloudness levels and a vibrator position. Set the level as follows: while your telephone is idle, pressVOLUMEonce for each ringer loudness change that you desire. The ringer sounds once for each change as an example of the current setting. When you reach the setting that causes no ringer sound, you have reached the vibrator enable setting. The display indicates “Ringer Off” at this setting. Your final change becomes the new default setting and will result in your telephone ringing at that level for all future calls (un - til you change the default by repeating the procedure). There are twohandsetloudness levels (also two levels on the optional headset as well). Set the volume level for the current call as follows: while on a call, pressVOLUMEonce for each change in loudness that you desire. (Be sure you are on a call when you set handset receiver volume; otherwise, you may in- advertently adjust your ringer level instead.) 7.12 Switching The Dialing Mode Between Pulse And Tone If your local telephone service is pulse (rotary dialing), your telephone is arranged to dial in this manner (when programmed to do so by the installer). If you need to send tones during a di- aling sequence (e.g., to send bank-by-phone tones), you can convert to tone while dialing. The system will switch back to pulse dialing when you end your call. You can store a#as part of an automatic dialing number to cause pulse-to-tone switch- ing where needed. To convert to tone dialing at any time during dialing or while on an active call, press#. Using The Other Telephone Features 51
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7.13 Using Automatic Station Relocation If your telephone system provides this feature, you can move your telephone to another digital station port and either keep your old programming or accept the programming at the new location. To keep extension number and programming from old location, connect base unit line cord to new station jack, immediately pressHOLD. NOTE: If you do nothing for several seconds, the system will automati - cally select the old parameters. To assume extension number and programming from new loca - tion, connect base unit line cord to new station jack, immediately press#. Using The Other Telephone Features 52
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7.14 Using Toll Restriction Override You can override one station’s toll restriction assignments with your own toll restriction assignments by dialing an in - staller-assigned four-digit toll restriction override (TRO) code prior to dialing your desired number. (Ask your system atten - dant for your TRO code.)When you dial the TRO code, the sys - tem replaces the current station’s toll restriction requirements with those that matches your home station. After entering a TRO code at another station, you get your own prime line or idle line preference and its accompanying toll restriction as - signment. You then have 15 seconds to dial an outgoing call. Once you have hung up from a call, you have 15 seconds to make another without re-entering your TRO code. You can transfer a TRO call and pick it up at another station with the call now belonging to that station. To use TRO at another station’s telephone, press intercom button at that telephone, dial6, dial you extension number, dial your TRO code number immediately dial outgoing number. To clear the TRO code at another station’s telephone, press intercom button at that telephone, dial6, hang up telephone to end. Using The Other Telephone Features 53
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7.15 Using The Tracker Paging System The Tracker Paging System option allows you to send call back and parked call messages to Tracker pagers assigned to station extension numbers. Along with the parked call message, The system parks the call in orbit for retrieval by the paged party. The type of message that the system delivers (either alphanumeric or numeric-only) is dependent upon the Tracker pager model in use at the station. When outside callers call into a system that has both a Tracker Paging option and a voice mail option installed, the system gives these callers the option of either leaving a message or tracking the person that they are calling. If you have a Tracker pager assigned to your personal inter - com number you can receive messages that someone else sends you. The system automatically installs the Tracker pager for your use; however, you can disable it when you do not wish to receive paged messages and when you leave at the end of your day. Of course, if you do disable your Tracker pager at the end of your day, be sure to enable it at the beginning of your next day. To track a called party after receiving a ring—no answer, make an intercom call to someone and receive no answer, dial#01, pressTALKto end. To track a called party without first calling them, lift handset and pressTALK(if necessary), press intercom button (if necessary), dial#01, dial extension number, pressTALKto hang up. Using The Other Telephone Features 54