Comdial Non-LCD Telephone Reference Manual
Have a look at the manual Comdial Non-LCD Telephone Reference Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 133 Comdial manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
9.2 Storing Speed Dial Numbers · To store an outside number as a speed dial number, proceed as follows: NOTE: Programming overwrites existing speed dial numbers at button locations. 1. PressINTERCOM. 2. DialSS1. 3. Press programmable button or dial pad button to choose storage location (remember, to access second level storage at a programmable button, pressSHIFTfirst). 4. Make your speed dial route selection choice from the following list: •press line button to select outside line, •dial00to select prime line or last line used, •dial01–16to select line group, •pressINTERCOMbutton or dial8to select intercom. 5. Dial number (up to 16 digits long—includeSand#if needed). NOTE: You may need a pause between numbers to compensate for differences in response time between your system and the host system (ask your attendant about this). To store a pause, press HOLD, then continue dialing. If your system is behind a host system that needs a hookflash to access a feature, press TAP to store a hookflash, then continue dialing. 6. PressTRANSFER/CONFERENCEto store number. 7. Press next location button and store next number, repeat previous steps until all numbers are stored, —OR— pressSPEAKERto end. GCA70–249 Programming Your Telephone Non-LCD Reference Manual 9 – 3
9.3 Storing DSS Numbers · To store an intercom number as a DSS number, NOTE: Storing DSS numbers at button locations will overwrite any previously stored numbers. 1. PressINTERCOM. 2. DialSS3. 3. Press programmable button to choose DSS location. 4. Dial extension number. 5. Press next location button and store next DSS number. 6. Repeat the previous step until all DSS numbers are stored, —OR— pressSPEAKERto end. Write Your DSS Numbers On This Chart Programming Your Telephone GCA70–249 9 – 4 Non-LCD Reference Manual
9.4 Storing The Feature Buttons If you find that you are using certain features often, you can create feature access buttons to make operations easier. Some features that you may want to use frequently are defined as follows: Account Code Button (ACCT)—allows you to enter an account code for call record purposes. Automatic Call-Back Button (CAMP)—arranges the system to ring your telephone and another person’s telephone as soon as the other telephone becomes idle. Call Forward Button (CFWD)—allows you to forward all of your calls to another telephone. You can program any one of four different feature buttons—Forward All (FWD-A), Forward Personal (FWD-P), Forward All RNA (FWDRA), and Forward Personal RNA (FWDRP). Do Not Disturb Button (DND)—prevents other telephones from ringing your telephone. Group Listen Button (GPLSN)—allows others to hear a conversation over the telephone speaker while you use the handset or headset; the distant party can hear only the conversation transmitted through the handset or headset microphone. Music Button (MUSIC)—allows you to enable or disable background music; also allows you to choose from two pre-programmed music sources. Page Button (PAGE1–8)—provides one-button access to paging zones 1–8. Park Button (PARK)—parks calls in preselected park orbit. Pick-Up Button (PCKUP)—allows you to pick up a call ringing elsewhere in your system. Privacy Release Button (PRVCY)—releases privacy for current call. Saved Number Redial Button (SAVE)—redials the last number saved at this button location (good for short-term storage). Voice-Announce Block Button (VABLK)—blocks voice announcements. GCA70–249 Programming Your Telephone Non-LCD Reference Manual 9 – 5
You can store feature access codes at programmable buttons to provide yourself with one-button access to features that you use quite often. To find your feature codes of interest, turn to theQuick Reference Guide located at the end of this publication. · To create these feature access buttons, proceed as follows: 1. PressINTERCOM. 2. DialSS3. 3. Press programmable button to choose storage location. 4. Dial the access code for the feature. 5. Press next location button and store next feature code. 6. Repeat previous step until all desired feature codes are stored. 7. PressSPEAKERto end. For example, the access code for the group call pick up feature is#4.To program this feature, pressINTERCOM,dialSS3, press the desired programmable button, dial#4, and pressSPEAKER. Programming Your Telephone GCA70–249 9 – 6 Non-LCD Reference Manual
9.5 Storing The Response Message Button You may program a RESPONSE MESSAGE button, which allows you to send an LCD message to a caller who has initiated a SOHVA or intercom call from another LCD telephone, or to send an LCD message to another LCD telephone that you call and receive a busy signal or no answer. A fixed RESPONSE MESSAGE button sends the same preselected message every time; you can program multiple fixed response message buttons at your station. If, for example, you know that you want to send the messageI Will Call Backevery time you receive a SOHVA you cannot respond to, program a fixedRESPONSE MESSAGEbutton with that message and label the button accordingly. Before programming, obtain a list of system-supplied messages from your attendant or system installer so that you can choose an appropriate message. You may save as many different fixedRESPONSE MESSAGEbuttons as you need in order to respond instantly with the appropriate LCD message for any calling situation. · To store a fixed RESPONSE MESSAGE button, 1. PressINTERCOM. 2. DialSS6. 3. Press programmable button forRESPONSE MESSAGE button location. 4. Dial message number (01-30)fromlistofmessages. 5. Press#to save programming. 6. PressSPEAKERto end. 7. Label button location. GCA70–249 Programming Your Telephone Non-LCD Reference Manual 9 – 7
Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console The IB24X, IB48X, and IB64X consoles have additional buttons and status lights that extend the memory button capability of your telephone. You can program the buttons for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using instructions provided in chapter 9,Programming Your Telephone. When the installer assigns a DSS/BLF console to a station port, the system recognizes it as such and automatically clears the console buttons so you can store numbers at the buttons as you need them. 10 ib64x IB64X DSS/BLF Console GCA70–249 DSS/BLF Console Non-LCD Reference Manual 10 – 1
10.1.1 Accessing The Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console. The leftmost button activates level 1, the next button activates level 2, etc. A light beside the appropriate button lights to indicate which level is currently active. ib48x Level access buttons IB48X DSS/BLF Console ib24x Level access buttonsIB24X DSS/BLF Console DSS/BLF Console GCA70–249 10 – 2 Non-LCD Reference Manual
Troubleshooting Your Telephone Symptom Possible Cause INTERCOM light flashing. Your messaging is set. Press INTERCOM,thendial#02and hang up. Station is ringing with ringer off. HOLD light flashing with no line on hold.Another telephone has activated your message waiting light. Press INTERCOMandthenpress HOLDto retrieve message. This action will call call party who activated light. Once you have received message, party who activated light (while still talking to you) must pressINTERCOM to turn off the light. MUTE light on. MUTE is activated. To cancel, pressMUTE. SPEAKER light on steady. Background music feature activated even though the system does not provide background music. To cancel, press INTERCOMthe dial#1. Error Tone (three steady tones)May occur when incorrect buttons are pressed during speed dial programming. For example, if a button has a line assigned to it, or was not enabled for speed dial programming by the installer. If you can not receive a voice announce call.Voice announce block has been activated. To cancel, press INTERCOMthen dial#2. 11 GCA70–249 Troubleshooting Your Telephone Non-LCD Reference Manual 11 – 1