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Comdial Non-LCD Telephone Reference Manual

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    							9.2 Storing Speed Dial Numbers
    ·
    To store an outside number as a speed dial number, proceed
    as follows:
    NOTE: Programming overwrites existing speed dial numbers at button
    locations.
    1. PressINTERCOM.
    2. DialSS1.
    3. Press programmable button or dial pad button to choose
    storage location (remember, to access second level storage at a
    programmable button, pressSHIFTfirst).
    4. Make your speed dial route selection choice from the
    following list:
    •press line button to select outside line,
    •dial00to select prime line or last line used,
    •dial01–16to select line group,
    •pressINTERCOMbutton or dial8to select intercom.
    5. Dial number (up to 16 digits long—includeSand#if needed).
    NOTE: You may need a pause between numbers to compensate for
    differences in response time between your system and the host
    system (ask your attendant about this). To store a pause, press
    HOLD, then continue dialing. If your system is behind a host
    system that needs a hookflash to access a feature, press TAP to
    store a hookflash, then continue dialing.
    6. PressTRANSFER/CONFERENCEto store number.
    7. Press next location button and store next number, repeat
    previous steps until all numbers are stored,
    —OR—
    pressSPEAKERto end.
    GCA70–249 Programming Your Telephone
    Non-LCD Reference Manual 9 – 3 
    						
    							9.3 Storing DSS Numbers
    ·
    To store an intercom number as a DSS number,
    NOTE: Storing DSS numbers at button locations will overwrite any
    previously stored numbers.
    1. PressINTERCOM.
    2. DialSS3.
    3. Press programmable button to choose DSS location.
    4. Dial extension number.
    5. Press next location button and store next DSS number.
    6. Repeat the previous step until all DSS numbers are stored,
    —OR—
    pressSPEAKERto end.
    Write Your DSS Numbers On This Chart
    Programming Your Telephone GCA70–249
    9 – 4 Non-LCD Reference Manual 
    						
    							9.4 Storing The Feature Buttons
    If you find that you are using certain features often, you can create
    feature access buttons to make operations easier. Some features that you
    may want to use frequently are defined as follows:
    Account Code Button (ACCT)—allows you to enter an account code
    for call record purposes.
    Automatic Call-Back Button (CAMP)—arranges the system to ring
    your telephone and another person’s telephone as soon as the other
    telephone becomes idle.
    Call Forward Button (CFWD)—allows you to forward all of your calls
    to another telephone. You can program any one of four different feature
    buttons—Forward All (FWD-A), Forward Personal (FWD-P), Forward
    All RNA (FWDRA), and Forward Personal RNA (FWDRP).
    Do Not Disturb Button (DND)—prevents other telephones from ringing
    your telephone.
    Group Listen Button (GPLSN)—allows others to hear a conversation
    over the telephone speaker while you use the handset or headset; the
    distant party can hear only the conversation transmitted through the
    handset or headset microphone.
    Music Button (MUSIC)—allows you to enable or disable background
    music; also allows you to choose from two pre-programmed music
    sources.
    Page Button (PAGE1–8)—provides one-button access to paging zones
    1–8.
    Park Button (PARK)—parks calls in preselected park orbit.
    Pick-Up Button (PCKUP)—allows you to pick up a call ringing
    elsewhere in your system.
    Privacy Release Button (PRVCY)—releases privacy for current call.
    Saved Number Redial Button (SAVE)—redials the last number saved
    at this button location (good for short-term storage).
    Voice-Announce Block Button (VABLK)—blocks voice
    announcements.
    GCA70–249 Programming Your Telephone
    Non-LCD Reference Manual 9 – 5 
    						
    							You can store feature access codes at programmable buttons to provide
    yourself with one-button access to features that you use quite often. To
    find your feature codes of interest, turn to theQuick Reference Guide
    located at the end of this publication.
    ·
    To create these feature access buttons, proceed as follows:
    1. PressINTERCOM.
    2. DialSS3.
    3. Press programmable button to choose storage location.
    4. Dial the access code for the feature.
    5. Press next location button and store next feature code.
    6. Repeat previous step until all desired feature codes are stored.
    7. PressSPEAKERto end.
    For example, the access code for the group call pick up feature is#4.To
    program this feature, pressINTERCOM,dialSS3, press the desired
    programmable button, dial#4, and pressSPEAKER.
    Programming Your Telephone GCA70–249
    9 – 6 Non-LCD Reference Manual 
    						
    							9.5 Storing The Response Message Button
    You may program a RESPONSE MESSAGE button, which allows you
    to send an LCD message to a caller who has initiated a SOHVA or
    intercom call from another LCD telephone, or to send an LCD message
    to another LCD telephone that you call and receive a busy signal or no
    answer.
    A fixed RESPONSE MESSAGE button sends the same preselected
    message every time; you can program multiple fixed response message
    buttons at your station. If, for example, you know that you want to send
    the messageI Will Call Backevery time you receive a SOHVA you
    cannot respond to, program a fixedRESPONSE MESSAGEbutton
    with that message and label the button accordingly.
    Before programming, obtain a list of system-supplied messages from
    your attendant or system installer so that you can choose an appropriate
    message.
    You may save as many different fixedRESPONSE MESSAGEbuttons
    as you need in order to respond instantly with the appropriate LCD
    message for any calling situation.
    ·
    To store a fixed RESPONSE MESSAGE button,
    1. PressINTERCOM.
    2. DialSS6.
    3. Press programmable button forRESPONSE MESSAGE
    button location.
    4. Dial message number (01-30)fromlistofmessages.
    5. Press#to save programming.
    6. PressSPEAKERto end.
    7. Label button location.
    GCA70–249 Programming Your Telephone
    Non-LCD Reference Manual 9 – 7 
    						
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    							Operating Your Telephone
    With A DSS/BLF Console
    10.1 Operating Your Telephone
    With A DSS/BLF Console
    The IB24X, IB48X, and IB64X consoles have additional buttons and
    status lights that extend the memory button capability of your telephone.
    You can program the buttons for automatic dialing (speed dial) or direct
    station selection (DSS) with busy lamp field (BLF) using instructions
    provided in chapter 9,Programming Your Telephone.
    When the installer assigns a DSS/BLF console to a station port, the
    system recognizes it as such and automatically clears the console buttons
    so you can store numbers at the buttons as you need them.
    10
    ib64x
    IB64X DSS/BLF Console
    GCA70–249 DSS/BLF Console
    Non-LCD Reference Manual 10 – 1 
    						
    							10.1.1 Accessing The Button Levels
    The IB24X and IB48X DSS/BLF consoles have four levels of buttons,
    quadrupling the consoles’ button capacity. The four buttons at the bottom
    of each console allow you to select which button level is currently active.
    To change button levels, press one of the buttons at the bottom of the
    console. The leftmost button activates level 1, the next button activates
    level 2, etc. A light beside the appropriate button lights to indicate which
    level is currently active.
    ib48x
    Level access buttons
    IB48X DSS/BLF Console
    ib24x
    Level access buttonsIB24X DSS/BLF Console
    DSS/BLF Console GCA70–249
    10 – 2 Non-LCD Reference Manual 
    						
    							Troubleshooting
    Your Telephone
    Symptom Possible Cause
    INTERCOM light flashing. Your messaging is set. Press
    INTERCOM,thendial#02and
    hang up.
    Station is ringing with ringer off.
    HOLD light flashing with no line
    on hold.Another telephone has activated
    your message waiting light. Press
    INTERCOMandthenpress
    HOLDto retrieve message. This
    action will call call party who
    activated light. Once you have
    received message, party who
    activated light (while still talking
    to you) must pressINTERCOM
    to turn off the light.
    MUTE light on. MUTE is activated. To cancel,
    pressMUTE.
    SPEAKER light on steady. Background music feature
    activated even though the system
    does not provide background
    music. To cancel, press
    INTERCOMthe dial#1.
    Error Tone
    (three steady tones)May occur when incorrect buttons
    are pressed during speed dial
    programming. For example, if a
    button has a line assigned to it, or
    was not enabled for speed dial
    programming by the installer.
    If you can not receive a voice
    announce call.Voice announce block has been
    activated. To cancel, press
    INTERCOMthen dial#2.
    11
    GCA70–249 Troubleshooting Your Telephone
    Non-LCD Reference Manual 11 – 1 
    						
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