Comdial Non-LCD Telephone Reference Manual

							7.3 Entering Account Codes
If the installer has arranged your system for account code entry* to
enhance the SMDA reports, you may be signaled to enter an account
code before dialing or after answering a call. Depending upon how the
installer has programmed your system, these account codes may be
“forced” (mandatory) for dialing outside numbers.
*
System must be activated through installer programming to accept account codes.
NOTE: You can program a button on your telephone that will make
the account code entry process quicker. Refer to the
programming section of this user’s guide for details.
·To enter account code on an incoming call,
1. PressINTERCOM,thendialS04(call is automatically placed
on hold),
—OR—
press preprogrammedACCOUNT CODEbutton (call is not
automatically placed on hold).
2. Dial account code. Your telephone automatically returns to the call
after you’ve dialed the complete account code.
·To enter account code on an outgoing call,
1. Press line button.
2. PressINTERCOM(call is automatically placed on hold).
3. DialS04,
—OR—
press preprogrammedACCOUNT CODEbutton (call is not
automatically placed on hold).
4. Dial account code.
5. Listen for dial tone and dial number you are calling.
NOTE: If you hear an error tone after you have dialed your account
code, check the number for validity.
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							7.4 Entering Authorization Codes
Authorization codes give you a walking class of service option. Walking
class of service provides you with the ability to use your class of service
(COS) features, prime line assignments, and exception numbers on any
telephone in the system. This means that you will not be limited by
features that are available to the particular telephone you happen to be
using. Authorization codes are associated with your personal intercom
number and are assigned to you by your installer when he or she
programs the system. When you enter your assigned authorization code
at any system telephone, the code alerts the system to make your normal
features available to you. This means you can use the telephone for
anything allowed by your personal intercom number; however, you
cannot disturb the last number redial stored there by the normal user.
Once you access your telephone features, they remain in effect until any
idle time exceeds the authorization code time-out period.
·To activate walking class of service,
1. Select system telephone to use.
2. PressINTERCOM.
3. Dial#08.
4. Dial your authorization code.
If your telephone includes an installer-programmedLOCKbutton, you
can press it and then dial your authorization code to deny other users
access to lines and features at your speakerphone.
·To lock your telephone,
1. Press installer-programmedLOCKbutton.
2. Dial your authorization code.
NOTE: If you wait longer than two seconds to dial a digit after you
press the LOCK button, that pause, and any others that you
might include, becomes part of the lock code. You must allow
for any pauses wherever you inserted them in the number
string when you unlock your telephone. This feature provides
you with a method for creating a very effective lock and unlock
password.
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							·To unlock your telephone,
1. Press installer-programmedLOCKbutton.
2. dial your authorization code (remember, include any pauses that
you inserted when you locked your telephone).
7.5 Forwarding Calls
You can permanently forward the calls that normally ring at your
telephone to another telephone. You can forward just your prime line and
intercom calls, or you can forward all of your calls. To remind you that
your calls are being forwarded, your telephone will sound a short ring
burst each time the system forwards a call.
You can also forward calls that ring at your telephone but receive no
answer; this feature is valuable if you are frequently away from your
desk for short periods of time and find it inconvenient to permanently
forward your calls every time you leave. The system installer sets the
number of rings that sound at your telephone before the system forwards
the calls.
·To forward your calls,
1. Press installer-programmedFORWARDbutton,
—OR—
pressINTERCOMand dial one of the following codes:
S52= all calls forward immediately
S54= all calls forward after RNA or Busy
S51= prime line and personal intercom calls
forward immediately
S53= prime line and personal intercom calls
forward after RNA or Busy
2. Dial personal intercom number of telephone to receive forwarded
calls or dial desired group intercom number.
3. PressSPEAKERor hang up.
·To cancel call forwarding,
1. PressINTERCOM.
2. Dial#5. Your telephone automatically hangs up.
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							7.6 Listening To A Call Over The
Telephone Speaker (Group Listening)
You can turn on the speaker in your speakerphone while you have the
handset lifted. The distant party’s voice then sounds over the speaker as
well as over the handset; however, only your handset microphone is
active.
This group listening feature also works if you are using your headset
(only the headset microphone will be active).
Refer to the chapter on programming for instructions on how to program
the GROUP LISTEN button.
·To activate group listening while on a call,
1. Press the preprogrammedGROUP LISTENbutton.
·To cancel group listening,
1. Press the preprogrammedGROUP LISTENbutton again.
NOTE: You should cancel Group Listening before hanging up the
handset to end the call.
7.7 Making A Call Non-Private (Privacy Release)
It is often the case that telephones will share line appearance for one or
more lines. When a person in the group uses a line for which others have
the same line appearance, the system keeps the call private (others cannot
join the conversation by pressing the line button of the line being used).
That person can make the call non-private by pressing the
preprogrammedPRIVACY RELEASEbutton, allowing other
telephones (with line appearance for the line being used) to join the call.
Privacy returns to the line when the call is completed.
Refer to the chapter on programming for instructions on how to program
thePRIVACY RELEASEbutton.
·To release privacy from your telephone while on a call,
1. Press preprogrammedPRIVACY RELEASEbutton. (The light
next to thePRIVACY RELEASEbuttonwillremainonsteady
when your telephone is in a non-private mode.)
Others who wish to join the call must press the active line button
on their telephones.
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							7.8 Monitoring A Conversation Between
Two Telephones (Service Observing)
If your speakerphone provides the installer–programmedservice
observingfeature, you can use it to monitor a conversation or activity at
another telephone in an undetected manner. You can use this feature
while you are in the speakerphone mode or off-hook.
·To monitor another station at any time,
1. PressINTERCOM.
2.
Dial
#03.
3. Dial extension number of telephone to be monitored.
4. PressSPEAKERto end monitoring.
·If you have an installer-programmed SERVICE OBSERVE
button on your telephone and wish to monitor a station,
1. PressSERVICE OBSERVEbutton.
2. Dial extension or press DSS of station you wish to observe.
3. PressSPEAKERto end monitoring.
7.9 Muting Your Telephone
(not available on 8112N telephone)
By using theMUTEbutton, you can block transmission of your voice to
the distant party. You can do this whether you are using the handset or the
speaker. For example, if someone comes into your office to talk to you
and you do not want this conversation to interrupt the distant party, press
theMUTEbutton. TheMUTEbutton light turns on when you press it
and turns off when you press it again.
·To mute your telephone,
1. PressMUTE(MUTE function and light turn on). You can still
hear the distant party, but he or she cannot hear you.
·To speak to the distant party,
1. PressMUTEagain (MUTE function and light turn off).
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							7.10 Sending A Paging Announcement
Your system provides an all-call or a zone page feature that you access
by dialing special codes. This arrangement sounds your voice
announcement through the telephone speakers. All-call sounds the
announcement through all telephones, while zone paging sounds the
announcement only through those telephones located in a specific area.
Check with your system administrator to determine the type of paging
and access method you should use. If your day-to-day operation requires
you to send many paging announcements, you can program a special
all-call/zone paging button to give quick access to the feature. Refer to
Section 9.4,Storing The Feature Buttons, for details.
Your installer can arrange your system with an external paging unit that
you access by pressing a line button or by dialing a special code. This
unit sounds the voice announcement over an external speaker unit. Check
with your system administrator for specific information on how to
operate with such an arrangement.
·To send a paging announcement,
1. Lift handset.
2. PressINTERCOM,thendial70–77for zones 1–8 (in the default
mode, zone 1 (code 70) provides an all-call function),
—OR—
press a preprogrammedPAGE 1–8button.
3. Make announcement.
4. Remain on line if awaiting a reply (known as a meet-me page),
—OR—
hang up handset.
Other telephone users may page you with instructions to meet them on
line. This is known as a meet-me page. You can go to the received page
telephone, dial a code, and be in contact with the paging party.
·To reply to a meet-me page,
1. Lift handset of the received page telephone.
2. PressINTERCOM.
3. Dial78.
4. Meet paging party on line.
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							7.11 Setting A Do Not Disturb
Condition At Your Station
This feature keeps calls from ringing at your speakerphone, and makes
your station appear busy to intercom calls. If your installer has
programmed your station to have this feature, you can enable it as
needed.
Generally, callers cannot override this feature. They hear two quick tone
bursts every two seconds when they call a telephone that is set to the do
not disturb mode. However, the installer may program some telephones
with the ability to override a do not disturb condition at another
telephone.
You can program a permanent do not disturb button to provide yourself
with quick access to this feature if you wish. See the programming
section of this user’s guide for details.
·To enable DND, proceed as follows:
1. Press preprogrammedDNDbutton. The light next to theDND
button turns on when the feature is active,
—OR—
pressINTERCOMand dial#01.
·To override a do not disturb condition at another telephone,
1. Make intercom call and hear DND tone.
2. DialS03(called party will hear several short tone bursts).
3. Wait for reply.
·To disable DND,
1. Press preprogrammedDNDbutton. The light associated with the
DNDbutton turns off when the feature is disabled,
—OR—
pressINTERCOMand dial#01.
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							7.12 Setting The Volume Control
The volume control on your telephone is a multipurpose control you can
use to set the volume of the ringer, the speaker, the handset, the headset,
background music, and the group listening mode. You can either press
and hold down theVO LU M E U PorVO LU M E D OW Nbutton to
automatically step through the volume levels for each mode, or you can
press the switch once for each change in volume you desire.
You may adjust the loudness of the distant party at any time during a call
whether you are listening over the speaker, the headset, the handset, or
the group listen mode by pressing theVOL U ME U PorVOL U ME
DOWNbutton. When the call ends, the system resets the loudness of all
future calls to the programmed (default) setting.
You can set a permanent loudness level for any volume control setting.
When loudness is at desired level, dialSS7or pressVOLSVbutton (if
programmed). The volume level will remain at this loudness (referred to
as the default setting) until you change the setting.
NOTE: Impact SCS 8212S and 8212N telephones support the optional
ICVOL handset. The ICVOL is an amplified handset with its
own volume control, making it useful in noisy environments.
For ordering information, contact your Comdial dealer.
·There are four ringer loudness levels (plus anoffposition). Set
these levels as follows:
1. While your telephone is on-hook and idle, press theVOL U ME U P
orVOL U ME D OW Nbutton once for each change in loudness
you desire. The ringer sounds once for each change as an example
of the current setting. Your selection becomes the new default
setting and will result in your telephone ringing at at that level for
all future calls (until you change the default by repeating the above
procedure).
NOTE: If you set the ringer in the “off” position, your telephone will
sound a short ring burst once for each call you receive at your
station while the ringer is off.
NOTE: On the 8112N, the ringer volume is controlled by a
three-position switch on the bottom of the telephone. There is
no handset volume control on the 8112N.
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							·There are eightspeakerloudness levels. Set these levels for the
current call as follows:
1. While on a call and in speakerphone mode, pressVOLUME UP
orVOL U ME D OW Nonce for each change in loudness you desire
(since the 8112N and 8212N are not speakerphones, the speaker
loudness setting is not available).
·There are at least eighthandsetloudness levels that you can set
for the current call as follows:
1. While on a call and in handset mode, pressVO LU M E U Por
VOLUME DOW Nonce for each change in loudness you desire.
NOTE: On telephone models 8124S, 8112S, and 8112N, your installer
may have turned on the “high handset volume” feature,
providing 13 handset volume levels instead of 8.
·There are eightgroup listeningloudness levels. Set the level for
the current call as follows:
1. While on a call and in the group listening mode, pressVO LU M E
UPorVOLUME DOW Nonce for each change in loudness that
you desire (since the 8112N and 8212N are not speakerphones, the
group listening mode is not available).
·There are eightbackground musicloudness levels. To set the level,
1. While background music is on at your station, pressVOLUME
UPorVOLUME DOW Nonce for each change in loudness you
desire. This level will remain set for background music until you
change it again, even if you turn off the feature and then reactivate
it (since the 8112N and 8212N are not speakerphones, background
music is not available).
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							·To set a permanent speaker, handset, or group listening loudness
for all future calls,
1. PressINTERCOM.
2. Activate speaker, handset, or group listen mode to be affected.
3. While in that mode, pressVO LU M E U PorVO LU M E D OW Nto
adjust loudness.
4. DialSS7or press a preprogrammedVOLSVbutton to hold the
loudness at the last setting for all future calls.
5. Repeat this procedure in each mode until you’ve set all default
volume levels.
7.13 Setting Your Personal Ringing Tones
You can choose one of six different ring tones for your telephone. Often,
when several telephones are located close together, each user chooses a
different personal ring tone.
·To select one of the ring tones,
1. PressINTERCOM.
2. DialSS4.
3. Dial number (1–6) to select ring tone.
4. PressSPEAKERto end.
5. The next time your telephone rings, you will hear the new ring
tone.
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