Comdial IPrimo Speakerphone Station User Guide
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iPrimo Speakerphone Station User’s Guide October, 02 Comdial 11 Volume Control (VOLUME UP or VOLUME DOWN) —Regulates the volume of the ringer, speaker, handset, headset, background music, and group listening mode. Figure 1-3 8900-IP Large Screen Display Speakerphone Handset Telephone Speaker Dialpad Vo l u me U p Vo l u me Do w n Microphone Opening LCD Graphic Display Interactive Buttons 11-13 Interactive Buttons 6-10Interactive Buttons 1-5 Intercom Button* Message Waiting Light* Shift Button* TAP Button* Transfer/Conference Button* Speaker Button* Mute Button* Hold Button* * NOTE: These are default button locations. Your system installer may have reprogrammed these buttons to better suit your application.

Getting Started 12 Comdial October, 02 1.10 Your Speakerphone’s Display Lights The lights (LEDs) on your LCD speakerphone indicate the status of lines, features, and intercoms. Busy Lamp Field (BLF) lights (next to a Direct Station Select/ Busy Lamp Field or DSS/BLF programmable button): • Steady red = station is in use. • Flashing red = station is receiving a call. • Winking/Fluttering red = message-waiting light set for you by station associated with that DSS/BLF button. Next to a line button: • Steady green = this is your line, either on-hook (in a hands free mode) or off-hook, when the line is active. • Steady red = another station is using this line. • Flashing red = a call is coming in on this line. • Flashing orange = this line will be answered when you lift the handset. • Winking green = your line is on hold. • Winking red = the call has been placed on hold by another station. • Fluttering orange or green = your line has recalled from hold. • Fluttering red = the line put on hold by another station has recalled. Note: You can find the programmable buttons that the installer designates line buttons in the same location as the DSS/BLF buttons. Ensure that these buttons are labeled correctly to indicate their unique features.

iPrimo Speakerphone Station User’s Guide October, 02 Comdial 13 Next to a fixed feature or programmable feature button: • Steady red = the feature is on. • Steady off = the feature is off. The MUTE Button: —On steady = called party cannot hear your conversation. The INTERCOM Button: • Steady green or red = you are using your intercom. • Fluttering red = an LCD message is set on your telephone for others to receive when calling. • Flashing orange = someone is calling your extension or a call is being transferred to you. The HOLD Button: —Winking green = a line is on hold at your station. The MESSAGE-WAITING Button: —Winking red = message awaits pick up. The SPEAKER Button: • On steady (with the telephone on hook and busy) = speakerphone mode • On steady (with telephone on hook and idle) = background music is turned on. Note: You can find the programmable buttons that the installer designates feature buttons through user programming in the same location as the DSS/BLF programmable buttons. Ensure that these buttons are labeled correctly to indicate their unique features.

Getting Started 14 Comdial October, 02 1.11 Understanding The Large Screen Display Your speakerphone has a large screen display consisting of six lines of 24 possible character positions per line. This provides you with much more system information than can be presented on two-line dis - plays. This large display allows you many programming options as well as quick and easy selection of the many features available on your speakerphone. Your speakerphone has 13 interactive buttons for selecting or programming features. When your speakerphone is idle, the first line in your display shows the day, date and time while the sixth line displays the word OPTIONS. If your system is using the voice mail option, this is also indicated in the sixth line by the word VMAIL. If your voice mail has four messages for you, for example, the VMAIL display is replaced by 4MSG. Figure 1-4 Idle Display Lines two through four are used on the idle display to indicate fea- tures that may be active (flashing), enabled or set. Wednesday 19 11:36am VMAIL OPTIONS

iPrimo Speakerphone Station User’s Guide October, 02 Comdial 15 2. ANSWERING CALLS 2.1 Answering Outside Calls When an outside call rings at your station, the LCD screen displays the system line number of the incoming call (e.g., L123) and any caller ID information that your ringing line is programmed to receive. In addition to simply lifting the handset, your other options for answering the call are displayed above the interactive buttons. • When you hear outside ringing (two long bursts) and observe an orange flashing light, 1. For speakerphone, press the flashing line button or select Answer and speak toward the telephone. 2. For privacy, lift the handset. 3. Select Do Not Disturb if you do not wish to answer the call at this time. (Selecting Do Not Disturb stops your telephone from ringing but continues to send a ringing tone to the caller.) The associated BLF will continue to flash until the caller disconnects. Figure 2-1 Answering an Outside Call

Answering Calls 16 Comdial October, 02 • When you hear outside ringing (two long bursts) and observe a red flashing light, 1. Press the flashing line button or Select Answer. 2. Speak toward telephone or lift the handset if privacy is desired. 3. Select Do Not Disturb if you do not wish to answer the call at this time. 2.1.1 USING CALL HANDLING BUTTONS • After you have answered an outside call at your station, your LCD will display HOLD, TRANSFER, CONFERENCE, GROUP LISTEN, and RECORD 1. Select Hold to place the call on hold at your station, or 2. Select Tr a n s f e r to initiate a transfer to another station, then dial the station number, announce the call or hang up to com - plete the transfer, or Figure 2-2 Selecting Hold, Transfer, or Conference 3. Select Conference to initiate a conference call. NOTE: For more information on setting Do Not Disturb at your station, see section titled Do Not Disturb Condition on page 87.

iPrimo Speakerphone Station User’s Guide October, 02 Comdial 17 4. Select Group Listen to activate the speaker while using the handset or headset, so a group can listen to the conversation but not interact with the calling party. 5. Select Record to record the call (if VMAIL is installed). 2.2 Answering Intercom Calls An intercom call is one that is made from one system telephone to another. Your station receives intercom calls in one of two ways depending upon system programming. In a voice-first setting, a short tone is followed by the caller’s voice heard on the speaker. With a tone-first setting, the telephone rings in a distinctive pattern and the user of the receiving station must take action to answer. As with an outside call, your screen displays the line number of the incoming call (e.g., L123) and any caller ID information that the ringing line is programmed to receive. • When you hear an intercom tone followed by a caller’s voice, —Speak toward the telephone to answer, or lift the handset if privacy is desired. Figure 2-3 Intercom Call from J. Doe

Answering Calls 18 Comdial October, 02 • When you hear intercom ringing (two short bursts), 1. Press INTERCOM or select Answer. 2. Speak toward the telephone or lift the handset if privacy is desired. 3. Select Do Not Disturb if you do not wish to answer the call at this time. 2.3 Answering Night-Transferred Calls The system attendant can transfer incoming calls to a particular station or stations for off-hour ringing. • If your telephone rings, 1. Press the line button with the flashing light. 2. Lift the handset to talk. • When you hear loud ringing anywhere in the system, 1. Lift the handset. 2. Press INTERCOM. 3. Choose the ringing zone: • Dial 65 through 68 to select ringing zone (1-4). • Dial 69 to answer for any zone. 2.4 Holding Calls You can place a call on hold and retrieve it later. With a regular hold, you can pick up the held call at your telephone or another user can pick the call up at a telephone sharing the held call line appearance. NOTE: For more information on setting Do Not Disturb at your station, see section titled Do Not Disturb Condition on page 87.

iPrimo Speakerphone Station User’s Guide October, 02 Comdial 19 • To place a call on hold, —Press HOLD (station button) or select Hold (interactive button). • To retrieve a held call, 1. Press the line button of the held call (with winking green light), or INTERCOM for intercom call held or press TA P. 2. Speak toward the telephone or lift the handset if privacy is desired. Figure 2-4 Holding a Call With an exclusive hold condition, you must pick up the held call at your telephone; no other telephone has access to the call. • To place a call on exclusive hold, —Press HOLD twice. Note: Unless you use your HOLD button to scroll through the calls on hold, TAP always retrieves the last number placed on hold, regardless of whether you have line appearance for the line on which the call is holding.

Answering Calls 20 Comdial October, 02 • To retrieve exclusive hold, 1. Press the line button of held call (with winking green light), or press TA P. 2. Speak toward the telephone or lift the handset if privacy is desired. 2.4.1 HANDLING HOLD RECALLS After a call has been on hold for the period of time (set by the installer of your system), the system causes four quick hold recall tone bursts to sound at your telephone, the flash rate of the line button becomes faster and the light becomes orange. If the call is on exclusive hold, it will revert to manual hold after the hold recall period. Figure 2-5 A Recalling Held Line • If a held line is recalling, choose one of the following: 1. Select Hold to place the call on hold at your station and restart hold timer. 2. Lift the handset, press the line button (with flashing orange light) or select Answer to retrieve the call.