Comdial IPrimo Speakerphone Station User Guide
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iPrimo Speakerphone Station User’s Guide October, 02 Comdial 91 • To cancel the automatic redial feature, choose one of the following: 1. Perform any user activity at the station (go on-hook, select the speaker button, etc.), 2. Dial #72 to delete all numbers from the redial queue, 3. Select Auto Redial or the programmed AUTOMATIC REDIAL button while the number you wish to remove from the redial queue is ringing. 7.5 Wireless Paging System When available, a wireless paging system option allows you to send call back and parked call messages to pager units assigned to station extension numbers of the system to which your IP speakerphone is in contact. Along with the parked call message, the system parks the call in orbit for retrieval by the paged party. The type of message that the system delivers (either alphanumeric or numeric-only) is dependent upon the pager model in use at the station. When outside callers call into a system that have both a paging option and a voice mail option installed, the system gives these callers the option of either leaving a message or tracking the person that they are calling. • To page a called party after receiving a ring—no answer, 1. Make an intercom call to someone and receive no answer. 2. Select TRACK. 3. Hear the confirmation beep (page accepted) or hear a busy tone (page not accepted).
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Other Advanced Features 92 Comdial October, 02 4. Press SPEAKER to end. Figure 7-4 Initiating a Tracking Page • To page a called party without first calling them, 1. Press INTERCOM AND DIAL *8. 2. Dial an extension number or select the LIST NAMES interac- tive button. The LCD display shows several letters beside each interactive button. SELECT the interactive button next to the letter of the person’s name whom you wish to call. The LCD display shows the first existing name to match to the letters you selected or shows a No Name Match message if the system cannot find a match. 3. Select NEXT to display the subsequent names in the index until you reach the name you need. 4. Hear the confirmation beep (page accepted) or hear a busy tone (page not accepted). 5. Press SPEAKER to end. Note: All the names starting with the letters you selected will appear, but they will not be in alphabetical order. Wednesday 19 11:36am Callback Track Message Calling J Smith
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iPrimo Speakerphone Station User’s Guide October, 02 Comdial 93 • To transfer a call to a pager park orbit for retrieval and transmit the call’s park orbit code and caller ID information (if available), 1. Answer the call and select Transfer. 2. Dial an extension number. 3. If the called station does not answer or is busy, select TRACK. 4. Hear the confirmation beep (page accepted) or hear a busy tone (page not accepted). 5. Press the SPEAKER button to end. • To retrieve a call that you parked using the paging option, 1. Press the HOLD button to scroll your held calls, (display shows PAGE and extension number of each parked call). 2. Press TA P to retrieve the displayed parked call. • If you receive a parked call message on your pager unit, 1. Go to any system station. 2. Press INTERCOM. 3. Dial the pager orbit code (#800 to #899). 4. Retreive the call. • To enable or disable a pager unit at your station, 1. Press INTERCOM. 2. Dial #07 to enable, or dial #06 to disable. 3. Press SPEAKER to end. Note: Parked pager calls will recall to your station after a pre programmed time-out. You can either place the call into another page orbit or retrieve the call.
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Other Advanced Features 94 Comdial October, 02 7.6 Headset Jack Your IP Speakerphone is equipped with a headset jack that provides an interface for a headset. In order to properly operate a headset, you must program a blank programmable button location on your IP Speakerphone as a headset button. This headset button will perform the enable/disable function for the headset. When the headset button is enabled, all communications through your IP Speakerphone will be done through the headset. If the headset button is disabled, the tele - phone will perform as normal. Figure 7-5 Headset Jack Location • Program the headset button (at any blank programmable button location) as follows: 1. Select OPTIONS. 2. Select Programming. 3. Select NEXT until the Feature Button option appears. 4. Select Feature Button.Programming Button CAUTION With the exception of a headset micro- phone, do not connect the audio output of any external device to the headset jack. Also, do not connect the tip and ring leads of a telephone line to the headset jack. Do not connect any devices to the headset jack other than those mentioned above. Connectors on Bottom of Telephone Headset Jack AuxjckIP
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iPrimo Speakerphone Station User’s Guide October, 02 Comdial 95 5. Press a blank programmable button location to serve as enable/disable button for the feature you’ve selected. 6. Select NEXT until the desired feature appears. • Headset to choose headset Figure 7-6 Programming Headset Button 7. Return to previous steps to add another device, or select SPEAKER to quit. • To enable headset mode, —Select enable/disable button to enable mode. Light associated with button turns on and display denotes feature. • To disable headset mode, —Select enable/disable button. Light associated with button will turn off and display no longer denotes the feature. Executive Override Group Listen Headset Meet Me Message Wait EXIT PREV NEXT
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Other Advanced Features 96 Comdial October, 02 7.7 Account Codes If the installer has arranged your system for account code entry, your display may prompt you to enter an account code after answering a call. • To enter account code on an incoming call, 1. If available, press the programmed ACCOUNT CODE but- ton (the call in progress is not interrupted). 2. IF not available, press INTERCOM and dial *04 (call is automatically placed on hold). Figure 7-7 Account Code Entry 3. DIAL account code. Your telephone automatically returns to the call after you’ve dialed the complete account code. If the installer has arranged your system for account code entry, your display may prompt you to enter an account code before dialing. Depending upon how the installer has programmed your system, these account codes may be “forced” (mandatory) for dialing outside numbers • To enter account code on an outgoing call, 1. Dial 9 or other line button (the display will prompt for Account Code if programmed to do so). Account Code Auto Redial Call Forward Entry Call Forward Personal EXIT PREV NEXT
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iPrimo Speakerphone Station User’s Guide October, 02 Comdial 97 2. Press INTERCOM (call is automatically placed on hold). 3. Dial *04 AND account code, or press the programmed ACCOUNT CODE button. 4. LISTEN for dial tone AND DIAL number you are calling. 7.8 Dial By Name The Dial By Name feature provides an index of names for you to search through. When you select a name in the index, the system will automatically dial that person’s extension number. • To use Dial By Name, 1. Select OPTIONS to enter the dial by name menu. 2. Select Internal Dial by Name interactive button for intercom calling, or select External Dial by Name for speed dial call - ing. Figure 7-8 Selecting Dial By Name Note: See page 79 for instructions on programming a dedi- cated ACCOUNT CODE button. Internal Dial By Name External Dial By Name Programming Call Log EXIT
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Other Advanced Features 98 Comdial October, 02 3. Select ALL to view all entries or select an interactive button corresponding to the letters in the name you want to locate (for example, dial ABC for Comdial). There is no limit to the number of digits you can dial. 4. The display shows the first existing name match to the dialed digits or shows a NO MATCH message if the system can not find a match. Figure 7-9 Entering Search 5. Select NEXT to display the subsequent names in the index until you reach the name you need. 6. Select interactive button corresponding to the name you want to call. 1 QZ2 ABC3 DEF 4 GHI5 JKL6 MNO 7 PRS8 TUV9 WXY QZ MNO ABC PRS DEF TUV GHI WXY JKL OTHER ALL EXIT
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iPrimo Speakerphone Station User’s Guide October, 02 Comdial 99 7.9 Volume Control 7.9.1 SETTING CURRENT VOLUME LEVEL The volume control on your telephone is a multipurpose control you can use to set the volume (loudness) of the ringer, the speaker, the handset, the headset, background music, and the group listening mode. • There are four ringer loudness levels (plus an off position). Set these levels as follows: —While your telephone is on-hook and idle, press the VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire. The ringer sounds once for each change as an example of the current setting. Note: If you set the ringer to the OFF position, your telephone will sound a short ring burst once for each call you receive at your station while the ringer is off. Vo l u m e B u t t o n s (UP) (Down)
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Other Advanced Features 100 Comdial October, 02 • There are eight speaker loudness levels. Set these levels for the current call as follows: —While on a call and in speakerphone mode, press the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire. • There are eight headset loudness levels that you can set for the current call as follows: —While on a call and in headset mode, press the VOLUME UP OR VOLUME DOWN button once for each change in loudness that you desire. • There are at least eight handset loudness levels that you can set for the current call as follows: —While on a call and in the handset mode, press the VOLUME UP or VOLUME DOWN button once for each change in loudness that you desire. • There are eight group listening loudness levels. Set the level for the current call as follows: —While on a call and in the group listening mode, press VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire. • There are eight background music loudness levels. To set the level, —While background music is on at your station, press VOLUME UP OR VOLUME DOWN button once for each change in loudness you desire. This level remains set for background music until you change it again, even if you turn off the feature and then reactivate it. Note: When that call ends, the system resets the loudness of all future calls to the programmed (default) setting. For instruc - tions in setting your speakerphone’s default volume, see the next section of this chapter.