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Comdial Impression Speakerphone And Monitor Telephone System Reference Guide

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Page 61

8.9 Programming An Assist Button
With this feature you can program an ASSIST button on your telephone
that will let you send a message to an LCD speakerphone. By pushing
this button you can let a party at another station know, with a tone and a
station message display, that you need assistance with a call.
Then, after receiving the tone and the display message, that person can
join the call or monitor it through executive override or service
observing.
·To program an assist button,
— pressITCMSS1,
—...

Page 62

8.11 Programming A Headset Button
The headset mode allows you to operate your telephone with a headset
instead of as a speakerphone. Connect your headset to your telephone in
place of its handset. With a headset in place, pressing the headeset button
turns on the headset feature.
·To program a headset button,
— pressITCMSS1
— press programmable button,
—dial94,
— pressSPKRto end.
8.12 Programming A Group Listening Button
Group listening allows others at your location to listen to a conversation
over your...

Page 63

Troubleshooting
9.1 Quick Reference Guide
This quick reference guide provides you with a list of the feature dialing
codes used on the digital telephone system.
F e a t u r e To Tu r n O n . . . To Tu r n O f f . . .
Account CodeProgrammed Button, or
ITCMS04
Assist Programmed Button
Attendant
ITCM 0
Automatic Callback
ITCM Ext.S6ITCM # 6
Background Music
ITCMS1ITCM # 1
Call Forwarding:
All Calls
Personal CallsITCMS5
ITCMS05ITCM # 5
ITCM # 05
Call Park ITCMS(91–99)ITCM #91-99 - pick
up
Call Pickup:...

Page 64

Feature To Turn On . . . To Turn Off . . .
Line Group QueueITCM
(grp. code)S8ITCM # 8
Message Waiting
ITCMS3 Ext.ITCM # 3 Ext.
Night Answer
ITCM 80
Paging
Zone 1 Paging
Zone 2 Paging
Zone 3 Paging
All-Call Paging
Meet-Me Paging
External PagingITCM 84
ITCM 85
ITCM 86
ITCM 87
ITCM 88
ITCM 89
Personal Ringing
TonesITCMTT4 + 1 (tone 1)
ITCMTT4 + 2 (tone 2)
ITCMTT4 + 3 (tone 3)
ITCMTT4 + 4 (tone 4)
ITCMTT4 + 5 (tone 5)
ITCMTT4 + 6 (tone 6)
Response Messaging Programmable Button
Service Observe
ITCM # 03
SOHVA...

Page 65

9.2 Troubleshooting Guide
Should your Impression telephone fail to operate properly, review the
following list of symptoms and causes for help.
Symptom Possible Cause
ITCM light flashingPressITCM,dial#02and hang
up.
HOLD light flashingAnother telephone has activated
your message waiting light. Press
ITCM, then pressHOLDto
retrieve message. This action will
call party who activated light.
Once you have received message,
party who activated light (while
still talking to you) must press
ITCMto turn off the...

Page 66

Glossary
A
All-call paging:Paging through the intercoms of all stations in the
system.
Assist button:A button that you can program that will let you send a
message requesting assistance to the LCD of another telephone.
Automatic callback:System will ring a calling telephone when a busy
called telephone becomes idle.
Automatic dialing (or Autodialing):Using programmable buttons to
store numbers for one- or two-button dialing.
Automatic redialing:Turning on a program that automatically redials
the last...

Page 67

D
Departmental station operation:The operation of stations that are
organized into departments.
Direct Inward Station Dialing (DISD):This feature allows an outside
party to call an ITCM station directly without an attendant’s assistance.
Direct Station Selection/Busy Lamp Field (DSS/BLF):Using one
button to place ITCM calls; the button is sometimes referred to as a DSS
button. Busy lamp field or BLF is a term for a light that identifies current
call status of DSS station.
Do not disturb:A mode that...

Page 68

K
Keypad:Buttons 0 through 9,Sand # used for dialing numbers.
L
Last number redialing:Automatically dialing the last number dialed.
M
Messaging:Turning on a telephone lamp to let the user know that a
message awaits pickup and leaving a message on the display of a
telephone that gives information on your status.
Mute:A fixed feature button that keeps a distant party from hearing
your conversation.
N
Night transfer:Transferring incoming calls to a particular station(s) for
off-hour answering.
P
Park...

Page 69

R
Response messaging:Responding non-verbally to a calling station by
pressing a programmed button that sends a message to the calling
station’s display.
Ringing line preference:An automatic connection to any outside line
ringing at the station when the station handset is taken off-hook.
S
Saved number redialing:Saving a last manually dialed number for
later autodialing.
Subdued off-hook voice announce:A private announcement that can
be made to a busy party which they hear through the receiver of their...

Page 70

Personal Notes 
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