Comdial Impression Non-LCD Multi-line Telephone Station User Guide
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3.5 Camping On At A Station NOTE: You can camp on at only one station at a time. 3.5.1 Camping On At A Busy Station And Waiting For An Answer (Call Waiting) If the telephone you have called is busy, you can send a call-waiting tone to the telephone and wait on line for an answer (you must be using the handset for this feature to work). ·To activate call waiting when you hear a busy signal, 1. DialS6(called party hears tone). 2. Wait on line for reply. Called party can place the current call on hold or disconnect from the call to answer your call-waiting tone, or ignore your call-waiting tone and continue current conversation. ·To cancel call waiting, 1. PressINTERCOM,thendial#6. 2. Hang up or pressSPEAKERto end. ·To answer a call-waiting tone if you receive one while on a call, 1. Hear short burst in handset receiver. 2. You may choose to ignore the call-waiting tone and remain on line with your original caller, —OR— complete present call and hang up handset (waiting call will begin ringing). Lift handset to answer waiting call. GCA70-314 Making Calls Non-LCD Station Users Guide 3–5
3.5.2 Camping On At A Busy Station And Waiting For An Automatic Callback If you call another station and receive a busy signal or a Do Not Disturb tone, you can press a button that will cause the system to ring your telephone when the station is available. ·To camp on at any busy station, 1. DialS6when you hear a busy tone. Your telephone immediately disconnects. When the station you called becomes available, your telephone will ring with five short tone bursts. ·To answer the callback ring, 1. Hear five short tone bursts. 2. PressINTERCOM. The other telephone will start ringing. If you do not pressINTERCOMwithin the time limit set by the installer, you cancel the callback at that time; however, you can cancel automatic callback at any time before your telephone sounds the tone bursts. ·To cancel the callback before your telephone sounds the tone bursts, 1. PressINTERCOMand dial#6. ·To camp on at a station with aDo Not Disturbcondition set, 1. DialS6when you hear the DND tone. A callback will occur when the user at the called station disables the Do Not Disturbcondition. Making Calls GCA70-314 3–6 Non-LCD Station Users Guide
3.5.3 Camping On At An Idle Station And Waiting For An Automatic Callback If you call another station and hear ringing but receive no answer, you can press a button that will cause the system to ring your telephone when the user at the called station initiates any telephone activity. ·To camp on at a station for which you hear ringing but receive no answer, 1. DialS6. Callback will occur after the user at the called station initiates any telephone activity. ·To cancel the camp-on condition at any time, 1. PressINTERCOMand dial#6. NOTE: If you make a call in the voice announce mode and receive no answer at the called station, the CALLBK option is still available to you. GCA70-314 Making Calls Non-LCD Station Users Guide 3–7
Holding Calls 4.1 Holding Calls ·To place a call on hold, 1. PressHOLD. 2. Hang up handset. ·To return to a call that is on hold, 1. Lift handset and press line button with flashing light, —OR— pressTA P. ·To place a call on exclusive hold, 1. PressHOLDtwice and hang up handset. ·To retrieve an exclusive hold, 1. Press line button of held call (button with flashing light), —OR— pressTA P(if station does not have line appearance). ·To place a call on hold at another telephone, 1. While on line, pressINTERCOM(system places call on hold ). 2. DialS90, then dial extension number of telephone to receive held call. 3. Hang up handset. 4 GCA70-314 Holding Calls Non-LCD Station Users Guide 4–1
·To retrieve a held call at another station, 1. Lift handset. 2. PressINTERCOMand dial#90. 3. Dial extension number of station that has the held call. 4. Answer call. ·To answer a call at the extension receiving held call, 1. Lift handset, —OR— pressINTERCOM. 2. PressTA Pand answer call. ·To park a call, 1. When on a line, pressINTERCOM. 2. DialS, then dial park orbit access code (91–99for orbit1–9). If chosen orbit is busy, dial a different orbit number. 3. Hang up handset. 4. Remember the code for later use or make it known to those who need to know it in order to retrieve the call. NOTE: If no one retrieves the call within a programmable time limit, it reverts to the parking station as a standard held call. You can place only one call in an orbit at a time. ·To retrieve a parked call, 1. From any station, pressINTERCOM. 2. Dial#. 3. Dial park orbit access code, or press preprogrammedPARK button. 4. Answer call. Holding Calls GCA70-314 4–2 Non-LCD Station Users Guide
Transferring Outside Calls 5.1 Transferring Outside Screened Calls ·To announce a call before transferring it (screened), 1. Answer outside call. 2. PressTRANSFER/CONFERENCE(this places the call on hold). 3. Dial station number, or press DSS button for that station. 4. Upon answer, announce the call. 5. Hang up the handset (this transfers the call), or if in speaker- phone mode, pressSPEAKERto disconnect. 5.2 Transferring Outside Unscreened Calls ·To transfer a call without first announcing it (unscreened), 1. Answer outside call. 2. PressTRANSFER/CONFERENCE(this places the call on hold). 3. Dial station number, or press DSS button for that station. 4. Hang up handset, or if using speakerphone, pressSPEAKER to disconnect. If no one answers the call within a prepro- grammed time, it will re-ring your telephone. 5 GCA70-314 Transferring Outside Calls Non-LCD Station Users Guide 5–1
5.3 MakingAHotTransfer ·To make a hot transfer, 1. Answer call. 2. PressTRANSFER/CONFERENCE(this places the call on hold). 3. Dial extension number of telephone to receive the transfer or press the DSS button for that extension. 4. Announce call. 5. PressTRANSFER/CONFERENCE. 6. PressSPEAKERto disconnect (if in speakerphone mode) or hang up handset. The person receiving the transfer has the call. 5.4 Transferring Calls To Intercom Or Tie Line ·To do a quick screened transfer to intercom or tie line, 1. Answer call. 2. Dial intercom number for transfer location. 3. When party at transfer location answers, announce call. 4. Hang up or press preprogrammedRELEASEbutton. ·To do a quick unscreened transfer to intercom or tie line, 1. Answer call. 2. Dial intercom number for transfer location. 3. Hang up or press preprogrammedRELEASEbutton. Transferring Outside Calls GCA70-314 5–2 Non-LCD Station Users Guide
Conferencing 6.1 Conferencing Stations Together ·To set up a conference call that includes any combination of outside lines and intercom parties, 1. Make first call. 2. PressTRANSFER/CONFERENCE(this places the call on hold). 3. Select next line and make next call. 4. PressTRANSFER/CONFERENCEto establish conference. 5. Repeat the last three procedures to add up to two more parties for a 5-party conference (including yourself) when using the DXP system. NOTE: When using a DXPPlussystem,youcanhaveuptoseven parties (including yourself) on a conference call. ·To retrieve a line from hold and bring that party into the conference, 1. PressTRANSFER/CONFERENCE. 2. Press line button. 3. PressTRANSFER/CONFERENCE. ·To continue conversation on remaining line after other outside lines have dropped out of conference, 1. Press the line button of the remaining party. 6 GCA70-314 Conferencing Non-LCD Station Users Guide 6–1
·To drop out of a conference call you initiated involving outside lines (creating an unsupervised conference), 1. Dial#(lines remain lighted and in use until one or both outside parties disconnect; when one party drops out of an unsupervised conference, the other party remains on hold until hanging up or reconnecting with you on line). NOTE: The installer must program your system to include this feature or it will not operate as described. ·To rejoin an unsupervised conference between two outside lines, 1. PressTA P. NOTE: Conference volume levels depend upon the quality of the external lines. Conferencing GCA70-314 6–2 Non-LCD Station Users Guide