Comdial Impression Non-LCD Multi-line Telephone Station User Guide
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1.7.1 Explanation Of Light Patterns The lights on your telephone alert you to different conditions by turning on and off in a certain pattern. You will observe the following light patterns on your speakerphone or monitor telephone: Flashing.The light flashes on and off at equal times (about 1/2 second on and 1/2 second off). Winking.In contrast to flashing, the light goes off for a very short time compared to the time it is on. Fluttering.Afluttering light is about eight times faster than a flashing light. DIGITECH COMDIAL SPKRTAP TRANS CONF MUTE HOLD ITCM AW400m Speaker Light Mute Light Message Waiting/ Hold LightIntercom LightDSS/BLF Lights Line Lights unisyn04.cdr Mute Light Speaker Light Message Waiting Light Hold Light Intercom Light Line Lights (one for each button) DSS/BLF Lights (one for each button) 1 2 4 7 0 89 56 3 # ABC GHI PRS OPERTUVWXY JKLMNO DEF SPKR HOLD TAPITCM T/C MUTE unisyn01.cdr Lights On The Impression Models Lights On The DigiTech Models GCA70-314 Introducing the Telephone Non-LCD Station Users Guide 1–7
Answering Calls 2.1 Answering Calls ·To answer a call that is ringing at your telephone, 1. If the light is flashing orange, lift handset, —OR— if the light is flashing red, press the line button next to it and lift handset. ·To answer a call using the speakerphone, 1. Press flashing line orINTERCOMbutton. ·To answer a call that is ringing at any telephone, 1. Lift handset. 2. PressINTERCOMand dialS4plus extension number of ringing telephone. ·To answer a call that is ringing at a particular telephone in your group, 1. Hear ringing. 2. PressINTERCOMand dial#4(you must have the ringing station programmed in your call pickup group). 3. Speak toward telephone to answer call. Lift handset if you desire privacy or if you are using a monitor telephone. 2 GCA70-314 Answering Calls Non-LCD Station Users Guide 2–1
·To answer a call that is ringing the loud ringer or night transfer station, 1. Hear ringing. 2. Lift handset. 3. PressINTERCOM. 4. Dial65through68to select ringing zone (1–4) at the location of the bell, or dial69to answer any ringing zone. NOTE: This feature is known as Trunk Access From Any Station (TAFAS). 2.2 Answering A Subdued-Off Hook Voice Announcement (SOHVA) The installer may arrange your telephone to receive a subdued off-hook voice announcement (SOHVA). If so, an intercom caller may break into your outside call and deliver a message to your telephone receiver for you to hear. NOTE: While off-hook on an outside call, you will hear several quick tone bursts followed by an announcement delivered to your ear through the handset. ·To block a SOHVA, 1. PressINTERCOM. 2. DialS2. ·To remove block, 1. PressINTERCOM. 2. Dial#2. ·To respond verbally, 1. Press and holdMUTE. 2. Speak into handset. 3. ReleaseMUTEto return to distant party. Answering Calls GCA70-314 2–2 Non-LCD Station Users Guide
·To respond non-verbally, 1. If announcing station has an LCD speakerphone, press a pre- programmedRESPONSE MESSAGEbutton to send message to calling telephone. The message you sent will appear on the LCD of the announcing telephone and will disconnect the call. NOTE: Announcing station must have LCD speakerphone. If announcing telephone is not an LCD speakerphone, the call will immediately disconnect. GCA70-314 Answering Calls Non-LCD Station Users Guide 2–3
Making Calls 3.1 Making Calls ·To make a call, 1. Lift handset and select line (unless your telephone selects it for you), or select intercom and listen for dial tone. 2. Either dial number, use speed dial feature, use redial feature, or press Direct Station Select (DSS) if making an intercom call. ·To access outside line using the line group feature, 1. PressINTERCOM, then dial line group access code: 9=linegroup1, 80–89= line groups 2 through 11, 60–64= line groups 12 through 16. 2. Listen for outside dial tone. 3. Dial number. 4. When called party answers, lift handset. ·To queue for a line group if all lines are busy, 1. PressINTERCOMand dial line group access code (9,80–89,or60–64). 2. Hear busy tone. 3. DialS6. 4. PressSPEAKER. 3 GCA70-314 Making Calls Non-LCD Station Users Guide 3–1
·If you have line appearance for a particular line and wish to queue for that line, 1. Note the busy status light (LED). 2. PressINTERCOM. 3. DialS6. 4. Press line button. 5. PressSPEAKER. ·To answer queuing ring-back, 1. Lift handset and hear dial tone for line. ·To cancel queuing before it rings back at your telephone, 1. Lift handset. 2. PressINTERCOMand dial#6. 3. Hang up handset. ·If you must enter an account code when making outside calls, 1. Select line. 2. PressINTERCOMand dialS04(this places the call on hold), —OR— press preprogrammedACCOUNT CODEbutton (this will not interrupt the call in progress). 3. Dial your account number, hear outside dial tone, and dial outside number. 4. When called party answers, lift handset. Making Calls GCA70-314 3–2 Non-LCD Station Users Guide
3.2 Using Speed Dial ·To dial a speed dial number from a preprogrammed DSS button, 1. Press preprogrammed button. If you programmed the number at the second level of a DSS button, pressHOLDbefore pressing button. 2. When called party answers, lift handset. ·To dial personal or system speed dial numbers from your keypad, 1. Dial desired code: 0-9= personal speed dial number, S100–S599= system speed dial number. If you are already on a line, pressHOLDthen dial code. 2. When called party answers, lift handset. NOTE: On some earlier systems, the available speed dial codes are S100–S299. 3.3 Using Last Number Redial ·To redial the last number that you dialed at your telephone, 1. PressSPEAKER(or hang up handset) to disconnect current ringing or busy tone. 2. Dial#. 3. Listen for ringing or busy tone over the telephone’s speaker. When called party answers, lift handset, or if called party is busy, pressSPEAKERto disconnect. GCA70-314 Making Calls Non-LCD Station Users Guide 3–3
·To automatically redial the last dialed number once a minute for 10 minutes, 1. Hang up. 2. Press an installer-programmedAUTOMATIC REDIAL button. 3. Listen for ringing or busy tone over the speaker. 4. When called party answers,lift the handset(you must do this to disengage the redial feature). 3.4 Making A Subdued Off-Hook Voice Announcement (SOHVA) ·To make a SOHVA announcement using the preprogrammed SOHVA button, 1. Make intercom call and hear busy tone. 2. Decide whether to interrupt. 3. If you decide not to interrupt the called party, hang up, —OR— 1. To interrupt, press preprogrammedSOHVAbutton and hear several quick tone bursts. 2. Make announcement (busy tone means that the called telephone is in speakerphone mode and you cannot make announcement, that system programming has denied your SOHVA, or that the called party has blocked your SOHVA). 3. Wait on line for verbal reply. NOTE: You cannot control how the called party receives the announcement. This depends on whether the called party is using a headset and on the programming of his or her station. For example, if the called party has set the station to forward to voice mail or to another station not in the SOHVA group, he or she will not receive your announcement. Making Calls GCA70-314 3–4 Non-LCD Station Users Guide