Comdial Dxp Proprietary Single Line Telephone Station Users Guide

Making Calls
3.1 Making Calls
NOTE: The following procedures assume your telephone is
programmed for prime intercom (intercom dial tone when you
pick up the handset). If your telephone is programmed for
primeline(outsidelinedialtonewhenyoupickupthe
handset), press INTERCOM to select an intercom path.
·To make a call,
1. Lift handset and listen for intercom dial tone.
2. Select line by dialing line group access code:
9=group1,
80 through 89= groups 2 through 11,
60 through 64= groups 12 through 16.
3....

·To queue for a line group if all lines are busy,
1. Lift handset and listen for intercom dial tone.
2. Dial line group access code:
9=group1,
80 through 89= groups 2 through 11,
60 through 64= groups 12 through 16.
3. Hear busy tone and dialS6.
4. Hang up handset and wait for queuing ring-back.
·To answer queuing ring-back,
1. Lift handset and hear dial tone for line.
·To cancel queuing before it rings back at your telephone,
1. Lift handset and listen for intercom dial tone.
2. Dial#6.
3. Hang up...

3.2 Camping On At A Busy Station
And Waiting For An Automatic Callback
If you call another station and receive a busy signal or a Do Not Disturb
tone, you can press a button that will cause the system to ring your
telephone when the station is available. This is called “camping on at a
station.” Please note that you can camp on to only one station at a time.
·To arrange for the system to call back when a busy station
becomes idle or rings with no answer,
1. Make intercom call and hear busy signal or...

3.3 Camping On At An Idle Station
And Waiting For An Automatic Callback
If you call another station and hear ringing bur receive no answer, you
can press a button that will cause the system to ring your telephone when
an activity is initiated at that station.
·To camp on at a station for which you hear ringing but receive
no answer,
1. DialS6.
2. Call back will occur after any activity is initiated at dialed
station.
·To cancel the camp-on condition at any time,
1. Lift handset and listen for intercom...

3.4 Camping On At A Busy Station
And Waiting For An Answer (Call Waiting)
If the telephone you have called is busy, you can send a call-waiting tone
to the telephone and wait on the line for an answer.
·To activate call waiting,
1. MakeINTERCOMcall and receive busy tone.
2. DialS6(called party hears tone).
3. Wait on line for reply.
Called party can place the current call on hold or disconnect from the
call to answer your call-waiting tone, or choose to ignore your
call-waiting tone and continue current...

3.5 Overriding A Call Or A
Do Not Disturb Condition
At Another Telephone (Executive Override)
·To override an in-progress call or a Do Not Disturb condition
at another telephone,
1. Lift handset and listen for intercom dial tone.
2. Make intercom call and hear a busy signal.
3. DialS03(all parties will hear several tone bursts).
4. Hear ring-back tone and be prepared to speak your
announcement.
NOTE: This action disables a DND condition at the other telephone
until DND is reset.
Making Calls GCA70–251
3...

Placing Calls On Hold
4.1 Holding Calls
·To place a call on hold,
1. PressHOLD.
2. Hang up handset.
·To return to a call that is on hold,
1. Lift handset and pressTA P.
·To place a call on exclusive hold,
1. PressHOLDtwice and hang up handset.
·To retrieve an exclusive hold,
1. Lift handset and pressTA P.
·To place a call on hold at another telephone,
1. While on line, pressINTERCOM(system places call on hold).
2. DialS90, then dial extension number of telephone to receive
held call.
3. Hang up handset....

·To answer a call at the extension receiving held call,
1. Lift handset and listen for intercom dial tone.
2. Dial#90.
·To park a call,
1. PressINTERCOM(if on an outside call), or pressHOLD,
thenINTERCOM(ifonaninsidecall).
2. DialS, then dial park orbit access code (91–99for orbit1–9).
If chosen orbit is busy, dial alternative orbit number.
3. Hang up handset.
4. Remember the code for later use or make it known to those
whoneedtoknowitinordertoretrievethecall.
NOTE: If call is not retrieved within a...

Transferring Outside Calls
5.1 Transferring Calls
·To announce a call before transferring it,
1. Answer outside call.
2. PressTRANSFER/CONFERENCE(call is placed on hold).
3. Dial station number. If you hear a busy signal or receive no
answer, pressTA Pand return to outside call.
4. When the party answers, announce the call.
5. Hang up the handset (call is transferred).
·To transfer a call without first announcing it,
1. Answer outside call.
2. PressTRANSFER/CONFERENCE(call is placed on hold).
3. Dial...

·To make a hot transfer,
1. Answer call.
2. PressTRANSFER/CONFERENCE(the call is automatically
placed on hold).
3. Dial extension number of telephone to receive the transfer.
4. Announce call.
5. PressTRANSFER/CONFERENCE.
6. Hang up. The person receiving the transfer then has the call.
·To do a quick screened transfer to intercom or tie line,
1. Answer call.
2. Dial intercom number (or tie line access code) for transfer
location.
3. When party at transfer location answers, announce call.
4. Hang up.
·To...