Comdial Dsu II Non-LCD Station Users Guide
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•If you are required to enter an account code when making outside calls, 1. Select line. 2. PressINTERCOMand dialS04. 3. Dial your account, hear outside dial tone, and dial outside number. 4. When called party answers, lift handset. •To use Toll Restriction Override at a station, 1. PressINTERCOM. 2. DialSS6. 3. Dial your station extension number. 4. Dial your TRO code number. 5. Within 15 second timeout period, dial desired outgoing line number. 6. Hang up handset or pressSPEAKERto end call. You will have 15 seconds in which you can make another call without re-entering your TRO code. •To clear the Toll Restriction Override code, 1. PressINTERCOM. 2. DialSS6. 3. PressSPEAKER. GCA70–248 Making Calls Non-LCD Station Users Guide 3 – 3
3.2 Using Automatic Call-Back •To arrange for the system to call back when a busy station becomes idle or rings with no answer, 1. Make intercom call and hear busy signal or ring-back tone. 2. DialS6. 3. Hang up. (When called station becomes idle or is operated by its user, your station will ring. Call-back is canceled if you do not lift your handset when you hear this ringing). •To answer call-back ring, 1. Lift handset (called station will ring; call-back is canceled if you do not lift your handset). •To cancel automatic call-back, 1. PressINTERCOMand dial#6. 3.3 Using Call Waiting •To activate call waiting, 1. Make intercom call and hear busy signal. 2. DialS01(called party hears tone). 3. Wait on line for an answer. •To cancel call waiting, 1. Hang up handset. •To answer a call-waiting tone at your telephone, 1. Hear short tone burst in handset receiver. 2. Complete present call, and hang up (waiting call will begin ringing). 3. Lift handset to answer. Making Calls GCA70–248 3 – 4 Non-LCD Station Users Guide
Placing Calls On Hold 4.1 Placing Calls On Hold •To place a call on hold, 1. PressHOLD. 2. Hang up handset. •To return to call that is on hold, 1. Lift handset and press line button with flashing green light. •To place a call on exclusive hold, 1. PressHOLDtwice and hang up handset. •To place a call on hold at another telephone, 1. While on line, pressINTERCOM(system places call on hold). 2. DialS90, then dial extension number of telephone to receive held call. 3. Hang up handset. •To answer a call at the extension receiving held call, 1. Lift handset. 2. PressINTERCOMand dial#90. •To cancel directed call hold and retrieve the call, 1. Lift handset. 2. PressINTERCOM,dialS4, then dial the extension number of the telephone to which you directed the call. 3. Retrieve the call. 4 GCA70–248 Placing Calls On Hold Non-LCD Station Users Guide 4 – 1
•To park a call, 1. When on a line, pressINTERCOM. 2. DialS, then dial park orbit access code (91 - 99) (if chosen orbit is busy, dial alternative orbit number). 3. Hang up handset. 4. Use paging feature to announce call and park orbit access code if necessary. NOTE: If call is not retrieved within a programmable time limit, it reverts to the parking station as a standard held call, and only one call can be placed in an orbit at a time. •To retrieve a parked call, 1. Hear announcement. 2. Lift handset. 3. PressINTERCOMand dial#. 4. Dial park orbit access code (91 - 99). 5. Answer call. Placing Calls On Hold GCA70–248 4 – 2 Non-LCD Station Users Guide
Transferring Calls 5.1 Transferring Outside Calls •To announce a call before transferring it, 1. Answer outside call. 2. PressTRANSFER/CONFERENCE(call is placed on hold). 3. Dial station number. 4. Upon answer, announce the call. 5. Hang up the handset (call is transferred). •To transfer a call without first announcing it, 1. Answer outside call. 2. PressTRANSFER/CONFERENCE(call is placed on hold). 3. Dial station number. 4. Hang up handset. Call will re-ring your telephone if it is not answered within a preprogrammed time. •If you hear a busy signal or receive no answer, 1. PressTRANSFER/CONFERENCEand return to outside call. 5 GCA70–248 Transferring Calls Non-LCD Station Users Guide 5 – 1
Conferencing Calls 6.1 Conferencing Stations Together •To conference any combination of inside stations and outside lines, 1. Make first call. 2. PressTRANSFER/CONFERENCE. 3. Make next call and pressTRANSFER/CONFERENCEto establish conference. 4. Repeat the last two steps to add up to two more parties. NOTE: When setting up a conference call with outside lines and inside stations, you must call the outside lines first. Use the line group access codes to place the outside lines in your conference. •To drop outside lines from the conference, 1. First pressHOLDto place all calls on hold (not doing this will result in a tone burst interrupting the remaining conferees). 2. Once all calls are on hold, press the line that you wish to bring back to the conference. 3. Use steps two and three to bring back each line from hold. 6 GCA70–248 Conferencing Calls Non-LCD Station Users Guide 6 – 1
Using The Other Telephone Features 7.1 Using the Recall/Flash Feature •If your system has been configured for flash, 1. PressTA Pto generate a timed flash signal while on line. •If your system has been configured for recall, 1. PressTA Pto disconnect as if you had hung up. 7.2 Making a Paging Announcement •To page through an external paging amplifier (if your system provides this feature), 1. Lift handset. 2. Press paging line select button and dial page access code (see your attendant for code)—if paging is connected to a dedicated paging port, dialINTERCOM 89. 3. Make announcement. •To page through system telephones (all- call and zone paging), 1. Lift handset. 2. PressINTERCOMand dial all-call or zone number: 84, 85, or 86= zones 1, 2, or 3 87= all-call. 3. Make announcement. 4. Hang up handset or wait for an answer. 7 GCA70–248 Using The Other Telephone Features Non-LCD Station Users Guide 7 – 1
•To answer telephone paging from any station, 1. Lift handset. 2. PressINTERCOM,dial88, and meet paging party on line. •To enable or disable the Tracker pager at your station, 1. PressINTERCOM. 2. DialS06to enable, or#06to disable. •To send a call back message to someone’s Tracker Pager after receiving a ring-no-answer, 1. Make an intercom call to someone and receive no answer. 2. Dial#01. 3. After your station returns to idle (if the Tracker paging system does not accept your action, you will hear an error tone), hang up the handset or pressSPEAKERto end. The Pager-Tracker system will transmit your station extension number to called party’s Tracker Pager display. (Some models will also display your station name if the system is programmed to include station names.) •To park a call and have Tracker Pager tell someone to retrieve the call. 1. Answer call and pressTRANSFER/CONFERENCE. 2. Dial extension number and hear ringback. 3. Dial#01. 4. Hang up handset or pressSPEAKERto end. The Tracker paging system will transmit orbit dialing code and caller ID information, if available, to called party’s Tracker Pager display. (Alpha/numeric models display #91 through #99 while numeric-only models display -91 through -99.) •To respond when your Tracker Pager displays park orbit dialing code, 1. From any system station, pressINTERCOM. 2. Dial displayed orbit code (#91–99). 3. Retrieve call. Using The Other Telephone Features GCA70–248 7 – 2 Non-LCD Station Users Guide