Comdial Dsu II LCD Speakerphone System Reference Manual
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2.12 Transferring Calls To The Voice Mail System As the attendant, you will not always have time to hand-write messages for all of the people in your group. Transferring some calls to a voice mail system provides an easy, efficient way for callers to record lengthy messages to be retrieved by individual station users later. You can program your attendant’s telephone so that you will be able to transfer calls to voice mail by pressing a single button (known as the Transfer To Voice Mailautodial button)....
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2.14 Digital Voice Announcing (DVA) Digital voice announcing (DVA) plays pre-recorded announcements and messages during an in-progress call. The DVA stores the pre-recorded messages in its memory for recall when needed. While the DVA is not an automatic attendant, it does provide custom-recorded automated voice prompts and dialing instructions to callers. You can store the customized messages into the DVA device in one of two ways: by delivering them from the telephone handset at station 10 or 12 or by...
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·Drop message —“Thanks for calling Acme, good bye.” ·Storing DVA messages 1. PressINTERCOM,thendialS#08. 2. Choose the message style. —Dial1for DISD message style. Dial2for DCD message style. 3. Select DVA station ports. 4. Dial10–57or pressC10–C57(LED On = Selected). Then press#. 5. Press#to erase all four messages. 6. Dial code for message type you wish to record. —Dial5to record day answer message. —Dial6to record night answer message. —Dial7to record recall message. —Dial8to record drop message....
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2.14 Digital Voice Announcing (DVA)—continued— 12. When finished, pressSPEAKERto end. To change messages, repeat procedure and make different selection. Programming The Attendant Features GCA70–245 2–24 LCD Speakerphone Reference Manual
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2.15 Operating Your Telephone With A DSS/BLF Console The IB64X, IB48X, and IB24X DSS/BLF consoles have additional buttons and status lights that extend the memory button capability of an adjacent companion telephone. The buttons can be programmed for automatic dialing (speed dial) or direct station selection (DSS) with busy lamp field (BLF) using the instructions provided previously in this guide. When the installer assigns a DSS/BLF console to a station port, the system recognizes it as such and...
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2.15.1 Accessing The Button Levels The IB24X and IB48X DSS/BLF consoles have four levels of buttons, quadrupling the consoles’ button capacity. The four buttons at the bottom of each console allow you to select which button level is currently active. To change button levels, press one of the buttons at the bottom of the console. The leftmost button activates level one, the next button activates level two, and so forth. A light beside the appropriate button lights to indicate which level is currently...
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Answering Calls 3.1 Answering Outside Calls A call that rings on an outside line sounds long single ring bursts and lights the line status light. The light flashes red for any ringing line or it flashes orange when your telephone has the ringing line preference feature. ·When you hear outside ringing (long single ring bursts) and observe a flashing light, answer the call as follows: 1. Press button of ringing line if flashing light is red, 2. Speak toward the telephone (lift handset if privacy is...
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3.3 Answering Calls At Monitored Stations Your system may provide a station monitoring feature, which allows you to monitor the status (idle, ringing, or busy) at other stations. If your telephone has this feature, a BLF light will flash whenever a DSS station is ringing. In this case, you can answer a call at a ringing DSS station by pressing the DSS button. ·To answer a call at a monitored telephone, 1. Note flashing BLF light. 2. PressDSSbutton. 3. Speak toward telephone to answer call. Lift handset...
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3.5 Making A Call Pick-Up Often, several telephones are arranged together in a user group by the system installer. If your telephone is so arranged, you can answer calls that are ringing at other stations within your particular group. Also, you can answer a call that is ringing at any telephone in the system if you know the telephone’s extension number. ·To answer a call that is ringing within your group, 1. PressINTERCOM. 2. Dial #4. 3. Speak toward telephone to answer call. Lift handset if you want...
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3.6 Responding To A Subdued Off-Hook Voice Announcement Your installer can program your telephone to receive a Subdued Off-Hook Voice Announcement (SOHVA), a feature that allows an intercom caller to break into your call if you are using the handset. Using SOHVA, a caller makes an announcement through your handset receiver. If you are on a speakerphone call, you cannot receive a SOHVA call; however, you will hear a ring burst and can go off-hook to receive a SOHVA call. The Subdued Off-Hook Voice...