Cisco Unity Connection 8 Voicemail User Guide

Forwarding a Message by Using Voice Commands
Procedure
Step 1Afterlisteningtothemessage,say"Forward."
Step 2Recordanintroductiontotheforwardedmessage,ifapplicable.Topauseorresumerecording,press8.
Whenyouarefinished,press#orstaysilentforafewseconds.
Step 3Whenprompted,saythenameofamessagerecipient.
IfConnectionaddsarecipientthatyoudidnotintend,say"Remove"toremovethelastrecipientaddedor
"Editrecipientstoremoveotherrecipients.
Whenyouarefinishedaddressingthemessage,say"Done."...

Step 5Afteryouhavesenttheforwardedmessage,followthepromptstohandletheoriginalmessage.
Managing Receipts
RevisedNovember16,2010
AsyouworkwithCiscoUnityConnection,youmaymanagethefollowingtypesofreceipts:
Receiptmessagethatinformsyouwhentherecipientplaysyourmessage.Read
Receiptmessagethatinformsyouwhenyourmessagewasdeliveredtotheintended
recipient.
Delivery
Receiptmessagethatinformsyouwhenyourmessagecouldnotbedeliveredto
theintendedrecipient.
Nondelivery...

Managing Receipts by Using Voice Commands
Procedure
Step 1CallandsignintoConnection.
Step 2WhenConnectionasks,"Whatdoyouwanttodo,"say:
"PlayReceipts."Connectiontellsyouthetotalnumberofreceiptsthatyouhave,thenplaysthem.
Or
"Playreceipts."Connectiontellsyouthenumberofreceiptsthatmeetyourcriteria,
thenplaysthem.
Step 3Followthepromptsandusethefollowingvoicecommandstomanagethereceiptafteryouhavelistenedto
it:
VoiceCommandAction
"Repeat"Replayreceipt...

   User Guide for the Cisco Unity Connection Phone Interface (Release 8.x)
16OL-21232-01  
Managing Receipts by Using Voice Commands
Managing Receipts 

CHAPTER 4
Finding Messages
•AboutFindingMessages,page17
•FindingMessagesbyUsingtheMessageLocatorOption,page17
•FindingMessagesbyUsingthePhoneViewOption,page18
•FindingMessagesbyUsingtheGotoMessageOption,page21
About Finding Messages
CiscoUnityConnectionoffersthreeoptionsforfindingmessagesbyphone:
Allowsyoutofindnewandsavedvoicemessagesbasedonsearchcriteria.MessageLocator
Allowsyoutofindnewandsavedvoicemessagesbasedonsearchcriteria,
thendisplaysresultsonyourCiscoIPphonescreen.
PhoneView...

Finding Messages with Message Locator by Using the Phone Keypad
Procedure
Step 1CallandsignintoConnection.
Step 2Ifyouarenotusingvoicecommands,skiptoStep3.
Ifyouareusingvoicecommands,say"Touchtoneconversation"orpress9totemporarilychangetousing
thephonekeypad.
ToswitchbacktousingvoicecommandsafteryouhavefinishedusingMessageLocator,hangupand
signintoConnectionagain.
Tip
Step 3AttheMainmenu,selecttheoptionFindMessages.
Step...

Finding Messages with Phone View by Using the Phone Keypad
Procedure
Step 1CallandsignintoConnection.
Step 2AttheMainmenu,selecttheoptionFindMessages.
Step 3Selecttheapplicableoptionandfollowthepromptstofindthevoicemessagesyouarelookingfor:
DescriptionOption
Connectiondisplaysvoicemessagesthathavenotbeenheard.AllNewMessages
Connectiondisplaysallnewandsavedvoicemessages.AllMessages
Whenprompted,usethephonekeypadtospellthenameoftheuserortoenter...

DescriptionOption
Exitthedisplayedmessagelist.ThisreturnsyoutotheConnectionsearch-criteria
prompt.
Exit
Step 5Followthepromptstolistentoandmanageyourmessages.
Finding Messages with Phone View by Using Voice Commands
Procedure
Step 1CallandsignintoConnection.
Step 2WhenConnectionasks,"Whatdoyouwanttodo,"usetheapplicablevoicecommandtoselectthetypeof
messagesthatyouwantdisplayedonyourphonescreen:
VoiceCommandAction
"Show"Viewnewandsavedvoicemessagesorreceipts...

DescriptionOption
Displaysascreenthatallowsyoutoenteramessagenumberbyusingthephone
keypad,thenskipstothatmessagebyhighlightingit.
GoTo
Exitthedisplayedmessagelist.ThisreturnsyoutotheConnectionsearch-criteria
prompt.
Exit
Step 4Usethefollowingvoicecommandstomanagemessagesafteryouhavelistenedtothem:
VoiceCommandAction
"Repeat"Replaymessage
"Previous"Playpreviousmessage
"Next"Playnextmessage
"Save"Saveorrestoreassaved
"Delete"Deletemessage...

Finding Messages with Go to Message by Using the Phone Keypad
Procedure
Step 1CallandsignintoConnection.
Step 2Ifyouarenotusingvoicecommands,skiptoStep3.
Ifyouareusingvoicecommands,say"Touchtoneconversation"orpress9totemporarilychangetousing
thephonekeypad.
ToswitchbacktousingvoicecommandsafteryouhavefinishedusingGotoMessage,hangupand
signintoConnectionagain.
Tip
Step 3AttheMainmenu,selecttheapplicableoption,PlayNewMessagesorReviewOldMessages.
Step 4PresstheGotoMessageshortcutkeys....