Christie Projector J Series 1000W & 1200W User Manual

Section 5: Maintenance
J Series 1000W and 1200W User Manual5-7020-100706-02  Rev. 1  (03-2014)
5.3 Cleaning the Lens
Check periodically. A small amount of dust or dirt on the lens has minimal effect on image quality. To avoid 
the risk of scratching the lens,  clean only if absolutely necessary .
Dust:
1. Brush most of the dust from the lens with a camel -hair brush and/or blow dust away with a dust-free 
blower.
2. Fold a microfibre cloth smooth and gently wipe rema ining dust particles from the lens....

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Section 5: Maintenance
5.5 Ventilation
Slots and vents in the projector provide ventilation. Never block or cover these openings. This ensures reliable 
operation of the projector and prevents overheating.
• Do not place the projector over a radiator or heat regist er. The projector should not be placed in an enclosure 
unless proper ventilation is provided.
• Do not insert objects into the ven tilation openings of the projector. Th...

J Series 1000W and 1200W User Manual6-1020-100706-02  Rev. 1  (03-2014)
6 Troubleshooting
If the projector is not operating properly, note the symptoms and use this section as a guide to resolve the 
problem. If the problem cannot be resolv ed, contact your dealer for assistance. 
NOTE: A Christie accredited 
service technician is required when opening an  enclosure to diagnose any “probable cause”. 
6.1 Power
6.1.1 Projector Does Not Power ON
1.Ensure projector is plugged in?  Check power switch above...

6-2J Series 1000W and 1200W User Manual020-100706-02  Rev. 1   (03-2014)
Section 6: Troubleshooting
6.2.2 Lamp Suddenly Turns OFF
1. Check lamp power through the remote keypad checking the Lamp menu or from the web user interface 
Advanced: Lamp  menu. Try increasing lamp power. 
2. Check for an alarm condition on the LCD keypad display.
3. Replace the lamp.
6.2.3 Flicker, Shadows Or Dimness
1. Check lamp power through th e remote keypad checking the Lamp menu or from the web user interface 
Advanced:...

Section 6: Troubleshooting
J Series 1000W and 1200W User Manual6-3020-100706-02  Rev. 1  (03-2014)
6.5 OSD 
6.5.1 The OSD Menu does not display 
1. Using the LCD, ensure that OSD menu is enabled, scroll-down until the item OSD appears. The LCD 
shows “OSD: off”. Press and hold the OSD soft key on the built-in keypad. The LCD now shows “OSD 
on” then press the menu key on the remote keypad.
OR
2. Press and hold the OSD key on the remote keypad for 2-3 seconds, then press the menu key.
6.6 Ethernet
6.6.1...

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Section 6: Troubleshooting
6.7.3 Image Appears ‘Squeezed’ or Vertically Stretched into Center of Screen
1. Run auto setup, pressing Auto button on the remote keypad.
2. Check your Resizing selection.
6.7.4 The Display is Jittery or Unstable
1. If the display is jittery or blinking erratically, ensure  that the source is properly connected and of adequate 
quality for detection. With poor quality or improperly connected so urce, the...

Section 6: Troubleshooting
J Series 1000W and 1200W User Manual6-5020-100706-02  Rev. 1  (03-2014)
6.7.11 Display has Suddenly Frozen
If the screen blacks out inexplicably, it is possible that excessive voltage noise on the AC or ground input has 
interrupted the projector ability to lock on to a signal. Power down the projector and disconnect from AC. Then 
plug in again and power up as usual.
6.7.12 Colors in the Display are Inaccurate
1. The color, tint, color space and/or color temperature  settings...

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Section 6: Troubleshooting
6.8 Web Interface
6.8.1 After upgrading the projector software, the Web pages do not display correctly
1. After upgrading, the temporary internet files and cookies must be cleared from the Web Internet Browser to 
ensure that Web UI changes can take effect. 
2. Using the Internet Explorer menu bar, select  To o l s> Internet Options.  Click Delete  from the  Browsing 
history  option. Click  Delete files....

Section 6: Troubleshooting
J Series 1000W and 1200W User Manual6-7020-100706-02  Rev. 1  (03-2014)
FIGURE 6-1