Christie Projector CP2230 User Manual
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Troubleshooting CP2230 User Manual8-3020-100430-07 Rev. 1 (05-2014) 1. From the Desktop Launcher, Administrator Setup: Communication Configuration menu, check the IP Address and Management IP address with the Subnet Mask address . Ensure these belong to the same network. 8.9 Blank Screen, No Display of Cinema Image • Ensure the lens cap is not on either end of the lens. • Ensure the lamp is on. • Confirm all power connections are connected correctly. • Ensure the douser is open by veri fying the state of the douser on Main screen. • Ensure any test pattern other than the full black test pattern displays properly. • Verify the correct display file is selected. • For cinema connections, verify the correct port is selected. 8.10 Severe Motion Artifacts Verify if there is a synchronization problem with reversed 3-2 pull-down in the 60Hz-to-24Hz film-to digital conversion and correct it at the source. 8.11 Image Appears Vertically Stretched or ‘Squeezed’ into Center of Screen To regain full image width and proper proportions you may need to install an anamorphic lens. Open the Source File Setup window and verify the resolution and aspect ratio set tings. Open the Screen File Setup window and verify the lens factor settings. 8.12 No Image, Just Pink Snow This problem occurs when the correct cryptographic key is not available to decode encrypted cinema content.. • If the cinema projector security lid is unlocked or open, a warning appears on the Touch Panel Controller (TPC). Pause or stop the show on the server and then close and lock the lid. Press Play on the server and wait for the cinema projector to receive the decryption ke ys from the server. If the cinema projector does not recover after 30 seconds, pause or st op the show and try pressing Play again. If this solution does not work, reset the server. Check the Status window on the TPC fo r a tamper warning. If the lamp door is closed, the tamper switch may be faulty. • Ensure the IP octets for the cinema projecto r and the server match. Change if necessary. •Tap Menu > Channel Setup . Tap Config 2 in the left pane and select LD Bypass. 8.13 Inaccurate Display Colors Adjust the color, tint, color space, and color temperature settings of your input source. Tap Menu > Channel Setup . Tap Config 1 in the left pane and verify th e correct value is selected in the PCF list. Tap Config 2 in the left pane and verify the correct value is selected in the Color Space field. 8.14 Display is Not Rectangular
8-4CP2230 User Manual020-100430-07 Rev. 1 (05-2014) Troubleshooting • Verify the cinema projector is level and the lens surface and screen are parallel to one another. • Adjust the vertical offset of the lens mount with the vertical offset knob or ILS. • Check that the anamorphic lens is straight . Rotate to orient the aperture correctly. •Tap Menu > Advanced Setup > Screen File Setup and verify the settings for the screen file are correct. 8.15 Display is Noisy • Adjust the input source pixel tracking, phase, and filter. • Verify the video input is terminated (75 ohms). If the de vice is the last device in a linked series, verify the video input is terminated at the last input source. • Verify the cables connecting the input device to the cinema projector meet the minimum requirements. • Add signal amplification or conditi oning if the distance between the input device and the cinema projector exceeds 25 feet. 8.16 Display has Suddenly Frozen Turn off the cinema projector and unplug the power cord from the power source. Plug the cinema projector power cord into a power source an d turn the cinema projector on. 8.17 Data is Cropped from Edges Reduce the image size to fill the displa y area, and then stretch the image vertically to fill the screen. Add an anamorphic lens to regain image width. See Section 6.14.7 Screen File Setup Window. 8.18 The Cinema Projector is On, but There is No Display • Ensure AC power is connected. • Make sure the lens cover is removed from the lens. • Make sure the douser is open. • Tap on the main TPC screen. If the lamp does not strike, see 8.2 Lamp Does Not Ignite, on page 8-1 . •Tap Menu > Channel Setup . Verify the correct channel is selected and the settings are correct. • Ensure an active source is connected properly. Check the cable connections and make sure the alternative source is selected. • Verify you can select test patterns. If you can, check your source connections again. • Ensure your Cinema server is running Series 2 compatible software. 8.19 The Display is Jittery or Unstable • Verify that the input device is connected properly. If the inpu t device is not connected properly, the cinema projector repeatedly attemp ts to display an image. • The horizontal or vertical scan frequency of the input signal may be out of range for the cinema projector. See Section Appendix A: Specifications for scan frequency ranges. • The sync signal may be inadequate. Correct the source problem.
Troubleshooting CP2230 User Manual8-5020-100430-07 Rev. 1 (05-2014) 8.20 The Display is Faint • Verify the input source is terminated only once. • If the input is not a video source, us e a different sync tip clamp location. 8.21 The Upper Portion of the Display is Waving, Tearing, or Jittering This can occur with video or VCR sources. Check your source. 8.22 Portions of the Display are Cut OFF or Warped to the Opposite Edge If you have resized the image, adjust the resizing settings until the entire image is visible and centered. See Section 6.14.7 Screen File Setup Window . 8.23 Display Appears Compressed (Vertically Stretched) • Adjust the frequency of the pixel sampling clock for the input source. • Verify the size and position settings are correct for the input source. • Use an anamorphic lens for HDTV and anamorphic DVD in put sources that have been re-sized and verti- cally stretched. 8.24 Inconsistent Picture Quality • Verify the quality of the signal from the input source. • Verify the H and V frequencies of the input source are correct.
CP2230 User ManualA-1020-100430-07 Rev. 1 (05-2014) Appendix A: Specifications Due to continuing research, specifications are subject to change without notice. A.1 Display A.1.1 Panel Resolution and Refresh Rate Pixel format (H x V square pixels)2048 x 1080 Processing path 23.97 - 120Hz 3D (24 fps per eye input, DLP Cinema ® Processing), Full Image (2048 x 1080) 144Hz (frame tripled) A.1.2 Achievable Brightness (Measured at Screen Center) Nominal Maximum 2.0kW (CDXL-20) 8,000 lumens10,000 lumens 3.0kW (CDXL-30) 14,000 lumens16,000 lumens 3.0 kW (CDXL-30SD) 18,500 lumens23,500 lumens 4.5 kW (CDXL-45) 20,000 lumens 23,000 lumens 6.0 kW (CDXL-60) 30,000 lumens32,500 lumens 6.0 kW (CDXL-60SD) 30,000 lumens32,500 lumens NOTES : 1) Center point measurement only, with new lamp running at rated nominal power, except CDXL-60 lamps being run at 6.6kW. 2) CDXL-60SD lamps need to be run at 7kW power mode. A.1.3 Achievable Contrast Ratio 450:1 ANSI, 2100:1 Full Field ON/OFF A.1.4 Color and Gray Scale Display colors 35.2 trillion Gray Scale resolution 45 bits total linear, 15 bits per RGB component A.1.5 White Point Review Rooms: Nominal White (full white, after calibration to Telecine mode)x = 0.314 ± 0.002 y = 0.351 ± 0.002 Theatres: Nominal White (full white, after calibration to Telecine mode)x = 0.314 ± 0.006y = 0.351 ± 0.006 A.1.6 Gamma
A-2CP2230 User Manual020-100430-07 Rev. 1 (05-2014) Appendix A: Specifications Review Rooms (nominal)2.6 ±2% Theater (nominal) 2.6 ±5% A.2 Source Signal Compatibility A.2.1 Cinema Inputs • Number of inputs2 • Standard supported SMPTE 292M bit-serial • Connector type BNC Table A.1 Standard Single-link SMPTE 292M Formats Source StandardOriginal Source Reso- lutionVertical Frequency (Hz)Scan TypeDisplay Frame Rate (Hz) SMPTE 296M1280 x 720 23.98 / 24 Progressive 23.98 / 24 SMPTE 296M 1280 x 720 25 Progressive 25 SMPTE 296M 1280 x 720 29.97 / 30 Progressive 29.97 / 30 SMPTE 296M 1280 x 720 48 Progressive 48 SMPTE 296M 1280 x 720 50 Progressive 50 SMPTE 296M 1280 x 720 59.94 / 60 Progressive 59.94 / 60 SMPTE 296M 1280 x 720 100 Progressive 100 SMPTE 296M 1280 x 720 120 Progressive 120 SMPTE 274M 1920 x 1080 23.98 / 24 Progressive 23.98 / 24 SMPTE 274M 1920 x 1080 25 Progressive 25 SMPTE 274M 1920 x 1080 29.97 / 30 Progressive 29.97 / 30 SMPTE 274M 1920 x 1080 48 Progressive 48 SMPTE 295M 1920 x 1080 50 Progressive 50 SMPTE 274M 1920 x 1080 59.94 / 60 Progressive 59.94 / 60 SMPTE 274M 1920 x 1080 23.98 / 24 Interlaced 11.99 / 12 SMPTE 274M 1920 x 1080 25 Interlaced 12.5 SMPTE 274M 1920 x 1080 29.97 / 30 Interlaced 14.985 / 15 SMPTE 274M 1920 x 1080 48 Interlaced 24 SMPTE 295M 1920 x 1080 50 Interlaced 25 SMPTE 274M 1920 x 1080 59.94 / 60 Interlaced 29.97 / 30 SMPTE 274M 1920 x 1080 100 Interlaced 50 SMPTE 274M 1920 x 1080 120 Interlaced 60
Appendix A: Specifications CP2230 User ManualA-3020-100430-07 Rev. 1 (05-2014) NOTES: 1) All formats supported at 10 bit 4:2:2 YCbCr or lower. ** DCI formats (SMPTE 428-9) are supported at 12 bit 4:4:4 XYZ. 2) When both SMPTE 292M inputs are used together in a dual-link configuration (SMPTE 372M) they will support all the formats listed in Table A.1 in 4:4:4 YCbCr or RGB format with 10 or 12 bits per compon ent. Also supported is 4:2:2 YCbCr progressive input with 10 or 12 bits per component and a pixel format of 1920 x 1080 at 47.96 or 48 fps. 3) For 3D content, the supported format is 4:2:2 YCbCr 10 bit per eye. SMPTE RP 211 1920 x 1080 23.98 / 24 Progressive (sF) 23.98 / 24 SMPTE RP 211 1920 x 1080 25 Progressive (sF) 25 SMPTE RP 211 1920 x 1080 29.97 / 30 Progressive (sF) 29.97 / 30 640 x 480 23.98 / 24 Progressive 23.98 / 24 640 x 480 25 Progressive 25 640 x 480 29.97 / 30 Progressive 29.97 / 30 640 x 480 48 Progressive 48 640 x 480 50 Progressive 50 640 x 480 59.94 / 60 Progressive 59.94 / 60 640 x 480 100 Progressive 100 640 x 480 120 Progressive 120 720 x 525 23.98 / 24 Interlaced 11.99 / 12 720 x 525 25 Interlaced 12.5 720 x 525 29.97 / 30 Interlaced 14.985 / 15 720 x 525 48 Interlaced 24 720 x 525 50 Interlaced 25 720 x 525 59.94 / 60 Interlaced 29.97 / 30 720 x 525 100 Interlaced 50 720 x 525 120 Interlaced 60 DCI** 2048 x 1080 24 Progressive 24 DCI** 2048 x 1080 48 Progressive 48
A-4CP2230 User Manual020-100430-07 Rev. 1 (05-2014) Appendix A: Specifications A.2.2 Non-Cinema DVI Inputs (for Alternate Content) • Number of inputs 2 • Standard supported VESA Digital Visual Interface (DVI-D) • Connector type 24-pin female DVI-D Table A.2 Format for Generic Inpu ts to DVI-D Ports, Single-Link NOTE: All formats listed are 4:4:4 RGB. Source Pixel FormatBits / CompVertical Rates 640 x 480 8 59.94 / 60 Hz 1280 x 720 8 59.94 / 60 Hz 1920 x 1080 8 59.94 / 60 Hz 720 x 480 8 59.94 / 60 Hz 1280 x 720 8 50 Hz 1920 x 1080 8 50 Hz 1440 x 480 8 59.94 / 60 Hz 1920 x 1080 8 59.94 / 60 Hz 1440 x 576 8 50 Hz 1920 x 1080 8 23.98 / 24 Hz 1920 x 1080 8 25 Hz 1920 x 1080 8 29.97 / 30 Hz 720 x 480 8 119.88 / 120 Hz Table A.3 Format for Generic In puts to DVI-D Ports, Twin-Link NOTE: All formats listed are 4:4:4 RGB. Source Pixel FormatBits / CompVertical Rates 640 x 480 10 59.94 / 60 Hz 1280 x 720 10 59.94 / 60 Hz 1920 x 1080 10 59.94 / 60 Hz 1280 x 720 10 50 Hz 1920x1080 10 50 Hz 1440 x 480 10 59.94 / 60 Hz 1920 x 1080 10 59.94 / 60 Hz 1440 x 576 10 50 Hz 1920 x 1080 10 50 Hz 1920 x 1080 10 23.98 / 24 Hz 1920 x 1080 10 25 Hz 1920 x 1080 10 29.97 / 30 Hz 720 x 480 10 119.88 / 120 Hz
Appendix A: Specifications CP2230 User ManualA-5020-100430-07 Rev. 1 (05-2014) A.3 Control Signal Compatibility A.3.1 Ethernet Port Interface10Base-T/100-Base-TX Connector Female RJ-45 Bit Rate 10 Mbps or 100 Mbps half and full duplex A.3.2 RS232-PIB InterfaceTIA-232 Connector 9-pin subminiature D, female Bit Rate 115,200 bps Flow Control Hardware (RTS/CTS) Data Format 1 start bit, 8 data bits, 1 stop bit, no parity Communication Protocol Christie Serial Protocol A.3.3 RS232-ICP Interface TIA-232 Connector 9-pin subminiature D, female Bit Rate 38,400 (default), 57,600, 115,200 bps, not auto-detected Flow Control Hardware (RTS/CTS) Data Format 1 start bit, 8 data bits, 1 stop bit, parity odd A.3.4 GPIO Port InterfaceOpto-LED inputs, TTL voltage output Connector 37-pin subminiature D, female Number of I/O Lines 16 - 8 inputs, 8 outputs including 1 health signal output Type of Connection Opto-isolated Input Current 5mA nominal, 50mA maximum Output Current 50mA maximum Input Forward Voltage Drop 1.1V nom., 1.4V max. (@5mA) A.3.5 Simple Contact Closure Interface (SCCI) Port Interface Opto-LED inputs, TTL voltage outputs Connector 9-pin subminiature D, female Number and type of I/O Input 1 - Lamp Off Input 2 - Lamp On Input 3 - Douser Open Input 4 - Douser Closed
A-6CP2230 User Manual020-100430-07 Rev. 1 (05-2014) Appendix A: Specifications Output 1 - cinema projector Health (high = health ok) Input Current 5mA nominal, 50mA maximum Input forward voltage drop 1.1V nom., 1.4V max. (@5mA) A.3.6 3D Port InterfaceProprietary 3D connector Connector 15-pin subminiature D, female Bit Rate 1200 bps Flow Control Software Data Format 1 start bit, 8 data bits, 1 stop bit, no parity Communication Protocol RS232 and GPIO A.3.7 USB 1 Port InterfaceUniversal Serial Bus 2.0 Connector USB Device Standard Sizes (Series “A”) Maximum Bit Rate 12 Mbps A.3.8 USB 2 Port Interface Universal Serial Bus 2.0 Connector USB Device Standard Sizes (Series “B”) Maximum Bit Rate 12 Mbps A.3.9 MALM (located on Auxili ary Input Panel) Interface 3.3V CMOS Connector 9-pin subminiature D, female Number of I/O Lines 4 GPIO A.4 Touch Panel Controller A.4.1 TPC-660E Type of DisplayColor VGA TFT LCD, backlit Display Size 144.8 mm (5.7 inches) diagonal Display Resolution (H x V pixels) 640 x 480 Maximum Dimensions (W x H x D) 195 mm x 148 mm x 44.4 mm Integrated Operating System Microsoft Windows ® XPe Communication Interface with cine ma projector 10/100Base-T Ethernet Power Requirement 1.02 A maximum at 24VDC ±10% Interface Connector 12-pin Ci rcular connector (push-pull)