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Carrier 38mvc018 3 Service Manual

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Page 31

31
CHART 3 -- COMPRESSOR OVERCURRENT PROTECTION
Is unit running in outdoor
ambient higher than 
125 °F?Beyond operating range
Outdoor coil clean?Clean coil.
Problem persists?Problem solved
Check connections from 
OD board. Corrosion, or
high resistance 
Outdoor fan Ok?
Connect gauges to unit.
pressures ok?
Check amp draw to 
compressor? Values within
range?
Replace outdoor board Replace compressorClean/repair connection 
Problem persists?Problem solved
Change outdoor motor
High head, high suction? High...

Page 32

32
CHART 4 -- INDOOR UNIT COMMUNICATION ERROR SIZE 9K AND 12K
Reset main power and 
restart system using remote.
Problem persists?
.
No further action is 
required
No
Yes
Measure Volts DC on
outdoor TB between 1 & 3.
Ok?**
Yes
Check the wires and 
connections between
Indoor and outdoor units*
No
Fix connection or
replace wiring
No
Yes
Replace outdoor board.
**  There is a 2 to 3 minute window to take the measurement before the diagnostic light is on again.Measure Volts DC on
indoor TB between 1 & 3....

Page 33

33
CHART 5 -- OUTDOOR UNIT PROTECTS
Suction and head
equal? 
Outdoor coil clean?Clean coil. Problem 
persists?
Check sensors.
Flow Chart #2
Connect gauges to 
unit. Pressures ok?
Check compressorNormal suction,
high head? 
Non condensables
in sys. Pump down
and recharge unit High head, high
suction?
Unit is overcharged.
Reclaim charge and 
weigh in correct charge High head, low 
suction?
Yes
No
No No No
Problem solved No No
Yes
Yes
Yes
Yes
Yes Yes
Yes Check application
limits Check outdoor unit
board....

Page 34

34
CHART 6 -- INDOOR UNIT COMMUNICATION ERROR SIZE 18K AND 24K
*   Make sure wires are connected per connection diagrams i.e. L1 to L1 and L2 to L2. Failing to do that will result in a 
communication error.
** There is a 2 to 3 minute window to take measurements before the diagnostic light is on again.
Reset main power and 
restart system using remote.
Problem persists?
.
No further action is 
required
No
Yes
Measure VDC reading on 
outdoor between S and G.
Reading positive? **
Yes
Check the wires and...

Page 35

35
CHART 7 -- UNIT NOT RUNNING, NO DIAGNOSTIC CODE
Yes
Use auto forced function. 
Unit runs?
Reset remote and restart
the unit. Is unit running?
Problem solved
Check batteries. OK? Replace battery
Go to chart #13
Reset circuit breaker. Is unit
running?
Yes
Problem solvedIs there power to outdoor
unit?
Yes
Check fuse on outdoor
board. Ok?
Yes
Check input and output on
outdoor board. Ok? 
Check components. Ok?
Flow charts 10 thru 12
Yes
No
Replace defective 
componentCheck wiring and circuit
breaker and...

Page 36

36
CHART 8 -- UNIT NOT RUNNING OPTIMALLY
Suction and head
equal? 
Outdoor coil clean?Clean coil. Problem 
persists?
Indoor filter clean?Clean filter. Problem
persists?
Check indoor fan
motor
Connect  gauges to 
unit. Pressures ok?Replace indoor fan
motor.
Check compressorNormal suction,
high head? High head, high
suction?
Unit is overcharged.
Reclaim charge and 
weigh in correct charge High head, low 
suction?
Yes
Yes
Yes
No
No No No
Problem solved
Problem solved No No
No No
No
Yes
Yes
Yes
Yes
Yes Yes...

Page 37

37
CHART 9 -- UNIT NOT RUNNING OPTIMALLY (HP IN HEATING)*
Visually check outdoor
Unit for ice blockage. **Check reversing valve.
Go to flow chart #12 No
Yes Yes
Check defrost sensor. Ok?No
Replace sensor
Check application limits.
Ok?
** Check for blockage on outdoor coil and drain pan. Are the holes in drain pans blocked?
NoBeyond operating range
Yes
Yes
Check ambient conditions.
Prime icing?
Explain to customer
Visually check outdoor
Unit for ice blockage. **Check reversing valve.No
Yes Yes
Check...

Page 38

38
CHART 10 -- COMPRESSOR
Check contactor output on outdoor board if not done already. 
If bad, replace outdoor board. * For size 9 and 12k units contactor is on outdoor board. 
Trace connections from
OD board. Connections
ok?
Check compressor 
windings. Ok?No fix connection
No
Yes
Check capacitor.
Capacitor ok?
Yes
Check contactor.*
Contactor ok?  NoReplace contactor
Yes
NoReplace capacitor
NoReplace compressor
No
Compressor ok.
Trace connections from
OD board. Connections
ok?
Check compressor...

Page 39

39
CHART 11 -- OUTDOOR MOTOR
Trace connections from
OD board. Connections
ok?
Motor ok.
Fix connectionNo
YesYes
No
Replace capacitors
YesNo
Replace motor
Check capacitor.
Capacitor ok?
Check motor windings. 
Ok? Visually confirm that fan
blades and outdoor coil
are not blocked. Clear blockage
Yes
No
Trace connections from
OD board. Connections
ok?
Motor ok.
Fix connectionNo
YesYes
No
Replace capacitors
YesNo
Replace motor
Check capacitor.
Capacitor ok?
Check motor windings. 
Ok? Visually confirm that...

Page 40

40
CHART 12 -- REVERSING VALVE
Check RV connection on 
outdoor board. Ok?  Clean or repair the 
connectionNo
Yes Yes
Check RV output on outdoor
board. Ok?  No
Replace outdoor board
Replace reversing valve.
Yes
Check RV solenoid. Ok? Replace solenoid
No
Check RV connection on 
outdoor board. Ok?  Clean or repair the 
connectionNo
Yes Yes
Check RV output on outdoor
board. Ok?  No
Replace outdoor board
Replace reversing valve.
Yes
Check RV solenoid. Ok? Replace solenoid
No
CHART 13 -- RECEIVER BOARD
Check...
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