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Carrier 38mvc018 3 Service Manual

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    							31
    CHART 3 -- COMPRESSOR OVERCURRENT PROTECTION
    Is unit running in outdoor
    ambient higher than 
    125 °F?Beyond operating range
    Outdoor coil clean?Clean coil.
    Problem persists?Problem solved
    Check connections from 
    OD board. Corrosion, or
    high resistance 
    Outdoor fan Ok?
    Connect gauges to unit.
    pressures ok?
    Check amp draw to 
    compressor? Values within
    range?
    Replace outdoor board Replace compressorClean/repair connection 
    Problem persists?Problem solved
    Change outdoor motor
    High head, high suction? High head, low suction?
    Unit is overcharged. 
    Reclaim charge and weigh
    in correct charge. Yes
    Yes
    Yes
    Yes
    Yes
    NoNo No No No
    No
    NoYes YesNo
    No
    Yes
    Yes
    Restriction in refrigeration
    circuit.
    Is unit running in outdoor
    ambient higher than 
    125 °F?Beyond operating range
    Outdoor coil clean?Clean coil.
    Problem persists?Problem solved
    Check connections from 
    OD board. Corrosion, or
    high resistance 
    Outdoor fan Ok?
    Connect gauges to unit.
    pressures ok?
    Check amp draw to 
    compressor? Values within
    range?
    Replace outdoor board Replace compressorClean/repair connection 
    Problem persists?Problem solved
    Change outdoor motor
    High head, high suction? High head, low suction?
    Unit is overcharged. 
    Reclaim charge and weigh
    in correct charge. Yes
    Yes
    Yes
    Yes
    Yes
    NoNo No No No
    No
    NoYes YesNo
    No
    Yes
    Yes
    Restriction in refrigeration
    circuit.
    A08168
    38/40MVC, MVQ 
    						
    							32
    CHART 4 -- INDOOR UNIT COMMUNICATION ERROR SIZE 9K AND 12K
    Reset main power and 
    restart system using remote.
    Problem persists?
    .
    No further action is 
    required
    No
    Yes
    Measure Volts DC on
    outdoor TB between 1 & 3.
    Ok?**
    Yes
    Check the wires and 
    connections between
    Indoor and outdoor units*
    No
    Fix connection or
    replace wiring
    No
    Yes
    Replace outdoor board.
    **  There is a 2 to 3 minute window to take the measurement before the diagnostic light is on again.Measure Volts DC on
    indoor TB between 1 & 3.
    Ok?**
    No
    Replace indoor board.Recheck wiring and 
    connections Notes:
    Before measuring the Volts DC on outdoor TB,
    disconnect the field wire on terminal 1.
    Before measuring the Volts DC on Indoor TB,
    disconnect the field  wire on terminal 1.
    Have the red probe of the meter on terminal 1
    and the black probe on terminal 3. Reconnect 
    wiring when measurements are complete.  
    Reset main power and 
    restart system using remote.
    Problem persists?
    .
    No further action is 
    required
    No
    Yes
    Measure Volts DC on
    outdoor TB between 1 & 3.
    Ok?**
    Yes
    Check the wires and 
    connections between
    Indoor and outdoor units*
    No
    Fix connection or
    replace wiring
    No
    Yes
    Replace outdoor board.
    *    Make sure wires are connected per connection diagrams. Failing to do that will result in a communication error.
    **  There is a 2 to 3 minute window to take the measurement before the diagnostic light is on again.Measure Volts DC on
    indoor TB between 1 & 3.
    Ok?**
    No
    Replace indoor board.Recheck wiring and 
    connections Notes:
    Before measuring the Volts DC on outdoor TB,
    disconnect the field wire on terminal 1.
    Before measuring the Volts DC on Indoor TB,
    A08181
    38/40MVC, MVQ 
    						
    							33
    CHART 5 -- OUTDOOR UNIT PROTECTS
    Suction and head
    equal? 
    Outdoor coil clean?Clean coil. Problem 
    persists?
    Check sensors.
    Flow Chart #2
    Connect gauges to 
    unit. Pressures ok?
    Check compressorNormal suction,
    high head? 
    Non condensables
    in sys. Pump down
    and recharge unit High head, high
    suction?
    Unit is overcharged.
    Reclaim charge and 
    weigh in correct charge High head, low 
    suction?
    Yes
    No
    No No No
    Problem solved No No
    Yes
    Yes
    Yes
    Yes
    Yes Yes
    Yes Check application
    limits Check outdoor unit
    board. Indicator light
    flashing twice? 
    No
    See note below*
    * Restriction in system. Check capillary tube, check for moisture, and check for damage to liquid line between indoor and
    outdoor units. 
    Suction and head
    equal? 
    Outdoor coil clean?Clean coil. Problem 
    persists?
    Check sensors.
    Flow Chart #2
    Connect gauges to 
    unit. Pressures ok?
    Check compressorNormal suction,
    high head? 
    Non condensables
    in sys. Pump down
    and recharge unit High head, high
    suction?
    Unit is overcharged.
    Reclaim charge and 
    weigh in correct charge High head, low 
    suction?
    Yes
    No
    No No No
    Problem solved No No
    Yes
    Yes
    Yes
    Yes
    Yes Yes
    Yes Check application
    limits Check outdoor unit
    board. Indicator light
    flashing twice? 
    No
    See note below*
    * Restriction in system. Check capillary tube, check for moisture, and check for damage to liquid line between indoor and
    outdoor units. 
    A08182
    38/40MVC, MVQ 
    						
    							34
    CHART 6 -- INDOOR UNIT COMMUNICATION ERROR SIZE 18K AND 24K
    *   Make sure wires are connected per connection diagrams i.e. L1 to L1 and L2 to L2. Failing to do that will result in a 
    communication error.
    ** There is a 2 to 3 minute window to take measurements before the diagnostic light is on again.
    Reset main power and 
    restart system using remote.
    Problem persists?
    .
    No further action is 
    required
    No
    Yes
    Measure VDC reading on 
    outdoor between S and G.
    Reading positive? **
    Yes
    Check the wires and 
    connections between
    Indoor and outdoor units*
    No
    Fix connection or
    replace wiring
    Yes
    NoReplace outdoor board
    Replace indoor board.Notes:
    When unit is operating normally and a DC 
    voltage reading is taken between the S and 
    G terminal on the outdoor unit (or indoor 
    unit) positive and negative readings will 
    fluctuate between 0 and 24V DC.
    If indoor board is bad, only a positive 
    readings will be registered between 
    terminals S and G on the outdoor unit. The 
    reverse will apply if outdoor board is bad 
    (only negative readings will register).
    Above data  is obtained by having the red 
    probe of the meter on the S terminal and 
    the black probe on the G terminal.
    *   Make sure wires are connected per connection diagrams i.e. L1 to L1 and L2 to L2. Failing to do that will result in a 
    communication error.
    ** There is a 2 to 3 minute window to take measurements before the diagnostic light is on again.
    Reset main power and 
    restart system using remote.
    Problem persists?
    .
    No further action is 
    required
    No
    Yes
    Measure VDC reading on 
    outdoor between S and G.
    Reading positive? **
    Yes
    Check the wires and 
    connections between
    Indoor and outdoor units*
    No
    Fix connection or
    replace wiring
    Yes
    NoReplace outdoor board
    Replace indoor board.Notes:
    When unit is operating normally and a DC 
    voltage reading is taken between the S and 
    G terminal on the outdoor unit (or indoor 
    unit) positive and negative readings will 
    fluctuate between 0 and 24V DC.
    If indoor board is bad, only a positive 
    readings will be registered between 
    terminals S and G on the outdoor unit. The 
    reverse will apply if outdoor board is bad 
    (only negative readings will register).
    Above data  is obtained by having the red 
    probe of the meter on the S terminal and 
    the black probe on the G terminal.
    Reset main power and 
    restart system using remote.
    Problem persists?
    .
    No further action is 
    required
    No
    Yes
    Measure VDC reading on 
    outdoor between S and G.
    Reading positive? **
    Yes
    Check the wires and 
    connections between
    Indoor and outdoor units*
    No
    Fix connection or
    replace wiring
    Yes
    NoReplace outdoor board
    Replace indoor board.Notes:
    When unit is operating normally and a DC 
    voltage reading is taken between the S and 
    G terminal on the outdoor unit (or indoor 
    unit) positive and negative readings will 
    fluctuate between 0 and 24V DC.
    If indoor board is bad, only a positive 
    readings will be registered between 
    terminals S and G on the outdoor unit. The 
    reverse will apply if outdoor board is bad 
    (only negative readings will register).
    Above data  is obtained by having the red 
    probe of the meter on the S terminal and 
    the black probe on the G terminal.
    A08183
    38/40MVC, MVQ 
    						
    							35
    CHART 7 -- UNIT NOT RUNNING, NO DIAGNOSTIC CODE
    Yes
    Use auto forced function. 
    Unit runs?
    Reset remote and restart
    the unit. Is unit running?
    Problem solved
    Check batteries. OK? Replace battery
    Go to chart #13
    Reset circuit breaker. Is unit
    running?
    Yes
    Problem solvedIs there power to outdoor
    unit?
    Yes
    Check fuse on outdoor
    board. Ok?
    Yes
    Check input and output on
    outdoor board. Ok? 
    Check components. Ok?
    Flow charts 10 thru 12
    Yes
    No
    Replace defective 
    componentCheck wiring and circuit
    breaker and fix
    Replace fuse
    Replace outdoor board
    Check fuse(s) on indoor
    board. Ok?*
    Replace fuse
    Replace indoor board
    Check input and output on
    indoor board. Ok? 
    Determine defective 
    component and replace 
    Yes Yes
    Yes
    Yes No No
    No
    No
    NoNo No No No
    * For sizes 18 and 24 K units only. For sizes 9 and 12K units proceed to check inputs and outputs on indoor boards.
    Yes
    Use auto forced function. 
    Unit runs?
    Reset remote and restart
    the unit. Is unit running?
    Problem solved
    Check batteries. OK? Replace battery
    Reset circuit breaker. Is unit
    running?
    Yes
    Problem solvedIs there power to outdoor
    unit?
    Yes
    Check fuse on outdoor
    board. Ok?
    Yes
    Check input and output on
    outdoor board. Ok? 
    Check components. Ok?
    Flow charts 10 thru 12
    Yes
    No
    Replace defective 
    componentCheck wiring and circuit
    breaker and fix
    Replace fuse
    Replace outdoor board
    Check fuse(s) on indoor
    board. Ok?*
    Replace fuse
    Replace indoor board
    Check input and output on
    indoor board. Ok? 
    Determine defective 
    component and replace 
    Yes Yes
    Yes
    Yes No No
    No
    No
    NoNo No No No
    * For sizes 18 and 24 K units only. For sizes 9 and 12K units proceed to check inputs and outputs on indoor boards.
    A08169
    38/40MVC, MVQ 
    						
    							36
    CHART 8 -- UNIT NOT RUNNING OPTIMALLY
    Suction and head
    equal? 
    Outdoor coil clean?Clean coil. Problem 
    persists?
    Indoor filter clean?Clean filter. Problem
    persists?
    Check indoor fan
    motor
    Connect  gauges to 
    unit. Pressures ok?Replace indoor fan
    motor.
    Check compressorNormal suction,
    high head? High head, high
    suction?
    Unit is overcharged.
    Reclaim charge and 
    weigh in correct charge High head, low 
    suction?
    Yes
    Yes
    Yes
    No
    No No No
    Problem solved
    Problem solved No No
    No No
    No
    Yes
    Yes
    Yes
    Yes
    Yes Yes
    Yes Check application
    limits.
    Non condensables
    in sys. Pump down
    and recharge unit See note below*
    * Restriction in system. Check capillary tube, check for moisture, and check for damage to liquid line between indoor and
    outdoor units. 
    Suction and head
    equal? 
    Outdoor coil clean?Clean coil. Problem 
    persists?
    Indoor filter clean?Clean filter. Problem
    persists?
    Check indoor fan
    motor
    Connect  gauges to 
    unit. Pressures ok?Replace indoor fan
    motor.
    Check compressorNormal suction,
    high head? High head, high
    suction?
    Unit is overcharged.
    Reclaim charge and 
    weigh in correct charge High head, low 
    suction?
    Yes
    Yes
    Yes
    No
    No No No
    Problem solved
    Problem solved No No
    No No
    No
    Yes
    Yes
    Yes
    Yes
    Yes Yes
    Yes Check application
    limits.
    Non condensables
    in sys. Pump down
    and recharge unit See note below*
    * Restriction in system. Check capillary tube, check for moisture, and check for damage to liquid line between indoor and
    outdoor units. 
    A08170
    38/40MVC, MVQ 
    						
    							37
    CHART 9 -- UNIT NOT RUNNING OPTIMALLY (HP IN HEATING)*
    Visually check outdoor
    Unit for ice blockage. **Check reversing valve.
    Go to flow chart #12 No
    Yes Yes
    Check defrost sensor. Ok?No
    Replace sensor
    Check application limits.
    Ok?
    ** Check for blockage on outdoor coil and drain pan. Are the holes in drain pans blocked?
    NoBeyond operating range
    Yes
    Yes
    Check ambient conditions.
    Prime icing?
    Explain to customer
    Visually check outdoor
    Unit for ice blockage. **Check reversing valve.No
    Yes Yes
    Check defrost sensor. Ok?
    Go to flow chart #2      No
    Replace sensor
    Check application limits.
    Ok?
    *  To supplement flow chart #8
    es in drain pans blocked?
    NoBeyond operating range
    Yes
    Yes
    Check ambient conditions.
    Prime icing?
    Explain to customer
    A08184
    38/40MVC, MVQ 
    						
    							38
    CHART 10 -- COMPRESSOR
    Check contactor output on outdoor board if not done already. 
    If bad, replace outdoor board. * For size 9 and 12k units contactor is on outdoor board. 
    Trace connections from
    OD board. Connections
    ok?
    Check compressor 
    windings. Ok?No fix connection
    No
    Yes
    Check capacitor.
    Capacitor ok?
    Yes
    Check contactor.*
    Contactor ok?  NoReplace contactor
    Yes
    NoReplace capacitor
    NoReplace compressor
    No
    Compressor ok.
    Trace connections from
    OD board. Connections
    ok?
    Check compressor 
    windings. Ok?No fix connection
    No
    Yes
    Check capacitor.
    Capacitor ok?
    Yes
    Check contactor.*
    Contactor ok?  NoReplace contactor
    Yes
    NoReplace capacitor
    NoReplace compressor
    No
    Compressor ok.
    A08171
    38/40MVC, MVQ 
    						
    							39
    CHART 11 -- OUTDOOR MOTOR
    Trace connections from
    OD board. Connections
    ok?
    Motor ok.
    Fix connectionNo
    YesYes
    No
    Replace capacitors
    YesNo
    Replace motor
    Check capacitor.
    Capacitor ok?
    Check motor windings. 
    Ok? Visually confirm that fan
    blades and outdoor coil
    are not blocked. Clear blockage
    Yes
    No
    Trace connections from
    OD board. Connections
    ok?
    Motor ok.
    Fix connectionNo
    YesYes
    No
    Replace capacitors
    YesNo
    Replace motor
    Check capacitor.
    Capacitor ok?
    Check motor windings. 
    Ok? Visually confirm that fan
    blades and outdoor coil
    are not blocked. Clear blockage
    Yes
    No
    A08172
    38/40MVC, MVQ 
    						
    							40
    CHART 12 -- REVERSING VALVE
    Check RV connection on 
    outdoor board. Ok?  Clean or repair the 
    connectionNo
    Yes Yes
    Check RV output on outdoor
    board. Ok?  No
    Replace outdoor board
    Replace reversing valve.
    Yes
    Check RV solenoid. Ok? Replace solenoid
    No
    Check RV connection on 
    outdoor board. Ok?  Clean or repair the 
    connectionNo
    Yes Yes
    Check RV output on outdoor
    board. Ok?  No
    Replace outdoor board
    Replace reversing valve.
    Yes
    Check RV solenoid. Ok? Replace solenoid
    No
    CHART 13 -- RECEIVER BOARD
    Check wiring and 
    connection between 
    receiver and ID board. Ok?  Fix wiring or
    connectionNo
    Yes
    Replace remote control
    Yes
    Check input and output
    on ID and receiver  
    boards. Ok?  No
    Replace receiver board
    Check wiring and 
    connection between 
    receiver and ID board. Ok?  Fix wiring or
    connectionNo
    Yes
    Replace remote control
    Yes
    Check input and output
    on ID and receiver  
    boards. Ok?  No
    Replace receiver board
    A08173
    38/40MVC, MVQ 
    						
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