Canon scanner imageFORMULA DR6030C User Manual

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Chapter 4
Windows XP
Click [Start] - [Control Panel] - [System] - [Hardware] - [Device 
Manager], and make sure that no “x” or “!” symbol appears next 
to the SCSI Controller entry. If either of these symbols appears, 
refer to the instruction manual for the SCSI card and reconfigure 
the SCSI card.
Windows Vista
Click [Start] - [Control Panel] - [System and Maintenance] - 
[System] - [Device Manager], and make sure that no “x” or “!” 
symbol appears next to the SCSI Controller entry. If...

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Problem The scanner is not ON.
SolutionRefer to “The Scanner Does Not Turn ON,” on p. 123 and check 
to see if the scanner is ON. If the scanner is not ON, shut down the 
PC, then turn the scanner ON first,  and then the PC. (See “Step 4. 
Connecting the Scanner to Your PC,” in the Easy Start Guide.)
Problem The SCSI card is not compatible with the scanner.
Solution Use a recommended SCSI card. (See p. 15.)
Scanning Is Not Performed
Check the following if the scanner does  not scan an...

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Problem Temporary files cannot be created in the TEMP folder, as 
there is not enough free space on the hard disk.
SolutionDelete unwanted files on the hard disk to increase free space on 
the hard disk.
Problem The USB port you are using does not support Hi-Speed USB 2.0.
SolutionScanning speeds are lower if your computer’s standard USB 
interface is not compatible with Hi-Speed USB 2.0. Use a computer 
that is equipped with USB that is compatible with Hi-Speed USB 
2.0 as...

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IMPORTANT
The retard roller and roller unit are consumable components. You need to 
replace the pickup roller, feed rollers and retard roller when cleaning does not 
appear to improve them. Contact your local authorized Canon dealer and buy a 
roller replacement kit and then replace the retard roller and the roller unit.
Saved Image Files Do Not Open
When image files saved by CapturePerfect 3.1 cannot be opened by other 
applications, the probable causes are as follows.
SymptomsA multi-page...

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Scanning Results Are Not as Expected
If there is a problem with the scanning result (e.g., the scanned image is not 
clear, or the image is striped or dirty), the probable causes are incorrect ISIS/ 
TWAIN driver settings or a problem with the scanning unit inside the scanner. 
Scanning results can also become skewed if the ISIS/TWAIN driver has not 
been installed correctly, or the application in use does not support ISIS/ 
TWAIN driver functions.
SymptomsThe scanned image is too...

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SymptomsLines, smudges, or dirt appear on the scanned image.
Problem The scanning glass or rollers inside the scanner are dirty.
SolutionClean the scanning glass and rollers. (See “Regular 
Maintenance,” on p. 102.)
If lines still appear on the image even after cleaning the scanning 
glass and rollers, the scanning glass inside the scanner may be 
scratched. Contact your local authorized Canon dealer or service 
representative.
SymptomsThe scanned image is abnormal for certain documents....

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4. Uninstalling Software
If the ISIS/TWAIN driver, and “CapturePerfect 3.1” are not operating 
normally, follow the procedure below to uninstall them.
Then, re-install the software from the DR-6030C setup disc. (See “Step 3. 
Installing the Software,” in the Easy Start Guide.)
IMPORTANT
Be sure to log on as an administrator when using Windows XP or Windows 
Vista.
1.Click the [Start] button Æ click [Control Panel].
The [Control Panel] window appears. 
2.Click [Uninstall a...

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The [Uninstall or change a program] window appears.
Note
For Windows XP, the [Add or Remove Programs] dialog box appears.
3.From the list in the dialog box, select the application you want to delete 
([Canon DR-6030C Driver] or [CapturePerfect 3.1]), and then click [Uninstall] 
(For Windows XP, [Remove]). 

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4.The file delete confirmation screen appears. Click the [Yes] button.
Uninstallation starts.
5.After uninstallation is complete, click the [Finish] button to exit the uninstaller. 

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5. Specifications
Specifications
Ty peDesktop sheetfed scanner
Scanning Document Specifications
Wi d t h:
Length:2.08 to 11.8 (53 to 300 mm)
2.75 to 17 (70 to 432 mm)
2.75 to 118.1 (70 to 3000 mm) in Long document 
mode
Weight: Using the U-Turn Path
(separated documents) 14 to 32 lb bond (0.0024 to 0.0059)
52 to 128 g/m
2 (0.06 mm to 0.15 mm)
(nonseparated documents) 11 to 40 lb bond (0.0020 to 0.0079)
42 to 157 g/m
2 (0.05 mm to 0.21 mm)
Weight: Using the Straight Path
(separated...