Canon Projector WUX500 User Manual

							191
Troubleshooting
Other Information
Troubleshooting
■The Projector Cannot Join the Network
Cause Countermeasure
The LAN cable (shielded 
twisted pair) is not 
connected correctly.Check whether the LAN cable (shielded twisted pair) 
is connected to the projector correctly. (P110)
[HDBaseT] was changed 
from [On] to [Off] while 
[Communication 
settings] > [Wired 
network] was set to 
[HDBaseT].Configure the [HDBaseT] setting again as follows. 
(P102)
1. Change the [HDBaseT] setting from [Off] to [On] 
again.
2. Change the wired network setting from [LAN port] 
to [HDBaseT].
3. Following the instructions shown, press the 
POWER button to enter standby mode 
temporarily.
4. After at least five minutes, press the POWER 
button again.
The projector has not 
been on long enough 
(less than about 40 
seconds).Network connections are not available until about 40 
seconds after startup. Wait at least 40 seconds, and 
then try to connect again. (P128)
The projector cannot join 
a wireless network.Follow the instructions in “Network Setting” (P130 – 
P131), “Wireless LAN (Wi-Fi)” (P114), and “Detailed 
settings (wireless)” (P121 – P123) to set up the 
projector again. If connection is still not possible, 
contact the Canon Customer Support Center. 
						

							Troubleshooting
192
■You Cannot Operate the Remote Control
Cause Countermeasure
Batteries are not 
installed properly or they 
have run out.Check whether batteries are installed correctly. If 
batteries are installed correctly, replace them with 
new batteries. (P36)
You are operating the 
remote control from the 
outside of the remote 
control operating range.Check whether you are operating the remote control 
within the remote control operating range of the main 
unit of the projector. (P37)
There is an obstacle 
between the projector 
and the remote control.Remove the obstacle between the infrared remote 
receiver of the main unit of the projector and the 
remote control or point the remote control in an 
obstacle-free path.
You are operating the 
remote control in an 
unsuitable operating 
environment.Check whether the infrared remote receiver of the 
main unit of the projector is exposed to direct sunlight 
or strong light of lighting apparatus. (P37)
The channel setting of 
the remote control does 
not match the setting of 
the projector.Check whether the channel setting of the remote 
control has been changed. You can check the 
[Remote control channel] setting in the [System 
settings] menu. (P100)
The key lock function is 
preventing operation of 
the remote control.Check whether [Key lock] is enabled to disable the 
remote control operation.
In the [System settings] menu, set [Key lock] to [Off]. 
(P99)
Light from the room 
lights is entering the 
infrared remote receiver.Block the light. 
						

							193
Index
Index
Numerics
6-axis color adjust ............................. 85
A
Adjusting keystone distortion ............ 62
Air filter ............................................ 166
Ambient light ..................................... 83
AMX Device Discovery ................... 125
Analog PC ......................................... 53
ANALOG PC-1 / DVI-I terminal ......... 33
ANALOG PC-2 / COMPONENT 
terminal........................................... 33
ASPECT............................................ 61
Aspect ....................................... 60, 172
AUDIO IN terminal ............................ 33
AUDIO OUT terminal ........................ 33
Auto (Aspect) .................................... 60
Auto PC....................................... 55, 74
Auto PC Adjustment.......................... 55
B
Beep................................................ 103
BLANK .............................................. 67
Brightness ......................................... 82
C
Ceiling mounted .......................... 42, 88
Contrast ............................................ 82
Corner Adjustment .................... 63, 161
Crestron RoomView ........................ 125
D
Digital zoom ...................................... 34
Direct power on ............................... 103
Display resolution (Preparing the 
computer) ....................................... 54
DVI-I terminal .................................... 33
Dynamic gamma ............................... 84
E
Edge blending ....................... 6, 91, 158
Effect of ambient light ........................ 83
F
FREEZE ............................................ 67
G
Gamma ............................................. 82
H
HDBaseT............................. 5, 101, 102
HDBaseT terminal ................. 33, 47, 48
HDMI terminal ................................... 33
I
IMAGE............................................... 66
Image adjustment........................ 70, 80
Image mode (Image quality) ............. 65
Information ................................ 70, 146
INPUT ............................................... 53
Input signal select ............................. 53
Input terminal .................................... 33
Connecting to AV equipment........... 48
K
Key lock............................................. 99
KEYSTONE ....................................... 62
Keystone ........................................... 62
L
Lamp mode ....................................... 86
Lamp replacement .................. 167, 169
LAN port ............................................ 33
Language ........................................ 104
LED indicator............................. 31, 186
Lens shift ..................................... 44, 56
Logo display ...................................... 99 
						

							194
Index
M
Memory color correction ................... 84
Menu ................................................. 70
N
Network password .......................... 117
Network settings ............................... 70
Networked Multi-Projection (NMPJ)
................................................. 6, 135
Noise reduction ........................... 83, 84
O
OK ..................................................... 35
Optical zoom ..................................... 56
P
Password ................................ 105, 106
PC-free multi projection .................... 76
PJLink ..................................... 124, 140
POWER ...................................... 50, 66
Power-Saving Settings...................... 68
Projecting from Multiple Projectors
............................................... 76, 153
Projecting from Multiple Projectors at 
Once (Edge Blending) .................. 158
Projector on....................................... 99
R
Rear projection............................ 42, 88
Registration ....................................... 90
Remote control.............. 34, 35, 36, 100
Reset................................... 64, 86, 107
S
Screen aspect ........................... 58, 172
Screen color ...................................... 94
Selecting a language ................ 51, 104
Setting display status ........................ 73Sharpness ......................................... 82
Side control ....................................... 30
Signal type ...................................... 177
Slideshows .......................... 77, 79, 152
Split-screen display ......................... 156
Supported Signal Types .................. 177
System settings ........................... 70, 97
T
Test pattern...................................... 176
Tracking............................................. 75
True size (Aspect) ............................. 60
Turning on external monitor output 
(preparing the notebook computer)
........................................................ 52
U
USB Port ........................................... 33
W
WARNING indicator .................. 31, 186
Wi-Fi .................................................... 6
Wired Networks ............... 110, 118, 119
Wireless Networks .......... 111, 118, 121 
						

							195
Option
•Lamp
Part No.: RS-LP08
•Ceiling attachment
Part No.: RS-CL16
•Ceiling-mount pipe 
(400 - 600 mm / 15.7 - 23.6 in)
Part No.: RS-CL08*
•Ceiling-mount pipe 
(600 - 1000 mm / 23.6 - 39.4 in)
Part No.: RS-CL09*•Air filter
Part No.: RS-FL02
•Remote control
Part No.: RS-RC05
•Remote control
Part No.: RS-RC06
•Option feet
Part No.: RS-FT01
* Use the above materials to hang the projector from the ceiling. For details, refer to the 
assembly and installation manual provided with the ceiling attachment. 
						

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