Canon Projector WUX4000 User Manual

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Installation Manual Maintenance
Replacing the Lamp
When the usage time of the lamp exceeds a certain amount of time, the following mes-
sage (two types) is displayed for 10 second s every time the projector is turned on.
2,700 hours to less than 3,000 hours
Prepare the new lamp when this screen is displayed.
• Only the [ ], [ ], OK  and POWER  buttons are available while this screen is displayed.
 When you press the POWER button, “Push POWER button again to turn off power.” 
message appears.
 After this screen has been displayed for 10 seconds and disappeared, all buttons  become operable.
 This message will not be displayed again if you select [Cancel] in response to the mes- sage “Do you want to disp lay this message again?”.
3,000 hours or more
If this screen is displayed, replace the lamp  by referring to the procedure on page 162.
 POWER button is available while this screen is displayed.
 When you press the  POWER button, “Push POWER button again to turn off power.” 
message appears.
 When this screen has been displayed for 10 seconds and disappeared, all buttons 
become operable.
 You can check the usage time of the lamp  in [Lamp counter] in the [System settings] 
menu. ( P107) 
						

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162
Replacement Lamp
This projector uses the following lamps.
Lamp part No.: RS-LP06 (WUX4000)RS-LP07 (WUX5000 / WUX4000)
Contact the Canon Customer Support Center when purchasing a replacement lamp.
Replacing the Lamp
1Turn off the projector power and remove the power plug.
2Loosen one screw and open the lamp cover in the direction of the arrow.
The lamp cover screw is attached to the lamp  cover and designed to prevent it from 
falling off. When replacing the lamp, turn off the projector, wait until the cool-
ing fan stops, disconnect the power plug from the AC outlet, and let 
the projector stand for at least 
1 hour. Otherwise, you may get 
burned because the main unit is very hot immediately after the pro-
jector is turned off.
• Be sure to use the specified lamp.
• Contact the Canon Customer Support Center or access to the 
Canon home page.
• Do not touch the inner glass surface when you replace the lamp.  Doing so may cause deterioration to the projector’s performance.
• Be sure to handle the lamp carefully and correctly since it may  break during use if it has been scratched or subjected to impact. 
If the lamp breaks, contact the Canon Customer Support Center 
or follow the instructions in “Precautions on the lamp” ( P19) and 
“Lamp handling precautions” ( P20).
• When replacing the lamp, do not remove any screws other than 
those specified.
Screw 
						

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Replacing the Lamp
Installation Manual Maintenance
3Loosen the 3 screws on the inside of the lamp unit, then slowly pull out the lamp unit in 
the direction of the arrow.
Even when the screws are loosened, t hey will not fall off the lamp unit.
4Fully insert a new lamp unit and secure it with the 3 screws.
5Close the lamp cover and tighten the screws.
6Turn on the power. Bring up the menu and sele ct [System settings] - [Other settings] - 
[Lamp counter]. 
						

							Replacing the Lamp
164
7Select [Reset] - [OK] to reset the lamp counter.
• It is recommended that you also replace the air filter when you replace the lamp.
 Contact the Canon Customer Support Center for further information.
 Replacement air filter product number: RS-FL01 
						

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MULTIMEDIA PROJECTOR
Appendix 
						

							166 
						

							Projecting an Image
Safety Instructions
Table of Contents
Useful Functions Available 
During a Presentation
Setting Functions from Menus
Installation
Connecting to a Network
Maintenance
Appendix
Index
Appendix
User’s Manual
Installation Manual
Before Use
167
Appendix 
						

							168
Troubleshooting
LED Indicator Meanings
When there is a problem with the projector, the LED indicator on the side of the projector 
illuminates or flashes continuously after the projector is turned off.
• Wait until the cooling fan stops and disco nnect the power plug from the AC outlet 
before dealing with the problem.
LED indicator 
status Meaning Countermeasure
WARNING and 
TEMP are lit. Temperature 
abnormalityThe temperature inside the projector is too high for some 
reason or the outside air temperat
ure is higher than the oper-
ating range. If the problem is inside the projector, check 
whether the projector is installed and operated normally, 
unplug the projector from the power outlet to cool down the 
projector interior and then restart projection. If the air intake 
or exhaust vent is blocked, remove the obstacle. If the same 
warning occurs again, there may be a malfunction in the 
projector. Contact the Canon Customer Support Center.
WARNING and 
LAMP are lit. Faulty lamp The lamp does not illuminate. Turn the power off and then 
back on and check whether or not the lamp illuminates. 
Also, check whether the air intake or exhaust vent is 
blocked, and whether the air filter is clogged with dust.The 
warning may indicate if the air flow in and out of the projector 
is blocked, or if the internal temperature of the projector 
rises. If the air filter is clogged, clean or replace the air filter. 
(P159,  P160) If the lamp does not illuminate, replace it. If the 
same warning occurs again, there may be a malfunction in 
the lamp drive circuit. Contact the Canon Customer Support 
Center.
WARNING 
flashes 3 
times, LAMP is 
lit. Faulty lamp 
cover
The lamp cover is open. Unpl
ug the projector from the 
power outlet, then install the lamp cover correctly and turn 
on the projector again. If the lamp cover has been installed 
properly, there may be a malfunction in the lamp cover 
detection switch. Contact the Canon Customer Support 
Center.
WARNING 
flashes 4 
times. Faulty cool-
ing fan
There may be a malfunction in the cooling fan or another 
component. Unplug the projector from the power outlet, then 
plug it to the outlet and turn on the projector again. Contact 
the Canon Customer Support Center if the same warning 
occurs again.
WARNING 
flashes 5 
times. Faulty power 
supply
Abnormal voltage is applied to some parts in the power sup-
ply or another failure may have 
occurred. Unplug the projec-
tor from the power outlet, then plug it back into the outlet and 
turn on the projector again. Contact the Canon Customer 
Support Center if the same warning occurs again. 
						

							169
Troubleshooting
App
endix Other Information
Symptoms and Solutions
■You Cannot Turn on the Projector
■ You Cannot Project an Image from the Projector
WARNING 
flashes 6 
times. Faulty lens 
connector
Disconnect the lens connector which joins the lens unit and 
projector. Contact the Canon Customer Support Center.
WARNING 
flashes 3 
times. Filter error The air filter is not instal
led. Check whether or not the air filter 
is installed correctly. Contact the Canon Customer Support 
Center if the same warning occurs again.
Cause Countermeasure
The power cord is not connected 
correctly. Check whether the power cord is connected correctly. 
(
P45 ) Check that [Key lock] is not enabled. ( P99)
The power cord has just been 
connected. You cannot turn on the projector until the [STAND BY] indi-
cator turns red after connecting the power plug. (
P45)
The lamp cover is open. Unplug the projector from the power outlet, then install the  lamp cover correctly and turn on the projector again.
The safety device is activated 
because the air intake or the 
exhaust vent is blocked and the 
internal temperature of the projec-
tor has increased. When the safety device is active, the [STAND BY] indicator 
does not turn on when you connect the power cord. You 
cannot disable this safety device. Remove any obstacle 
that is blocking the air intake or exhaust vent and contact 
the Canon Customer Support Center.
The lens connector is not con-
nected correctly. The lens connector that connects the lens unit with the main 
unit of the projector is disconnected. Contact the Canon 
Customer Services Center. 
The air filter is not installed cor-
rectly. Check whether the air filter is installed correctly. (
P159)
Cause Countermeasure
A connection cable is not con-
nected correctly. Check whether the projector is connected to the computer 
or AV equipment correctly. (P42
, P48)
20 seconds have not passed 
since the projector was turned on. When the projector is turned on, the opening window is dis-
played for approximately 20 seconds.To project an image 
immediately, press the 
OK button on the remote control or 
side control. (P45 )
No image is sent from the AV 
equipment. Check whether an image is played on the connected video 
camcorder, DVD, etc.
The wrong video terminal or sig-
nal type is selected. Check whether the connection to the image terminals has 
been completed correctly. Also check that the image signal 
type has been correctly selected. (
P39, P48 )
LED indicator 
status Meaning Countermeasure 
						

							Troubleshooting
170
■You Cannot Hear Sound
No input signal type has been 
selected. Press the 
INPUT button to select the input signal to project. 
( P49 )
The image signal type is incor-
rect. Check whether the selected signal type is correct. (
P78, 
P175)
The BLANK function has been 
selected. Press the 
BLANK button on the remote control. ( P68)
No image is projected due to a 
problem with the computer. Turn first the projector and then the computer off and then 
back on again.
The external monitor output is not 
set on the notebook computer 
correctly. Turn on the external monitor output on the notebook com-
puter. To turn on the external monitor output, press the 
[LCD] or [VGA] function key or a key with an icon for the 
external monitor, while holding down the [Fn] key on the 
keyboard of the notebook computer. With Windows 7, you 
can turn on image output by holding down the Windows 
logo key and pressing the [P] key. (
P47)
The combination of keys used to perform this operation var-
ies depending on the model of notebook computer. For 
more detailed information, refer to the manual that came 
with your computer.
The displayed image is not the 
same as that displayed on the 
computer. Check whether the dual screen (multi-display) mode is 
selected on the computer. If the dual screen mode has 
been selected, change it to the simultaneous display mode 
on the computer.
The output setting method varies among computer manu-
facturers. For more detailed information, refer to the manual 
that came with your computer.
Cause Countermeasure
The audio cable is not connected 
correctly. Check the audio cable connection. (
P39)
The MUTE function is enabled. Press the MUTE  button on the remote control. (P69)
The volume level is adjusted to 
the minimum. Press the 
VOL button on the remote control or the  VOL+ 
button on the side control to adjust the volume level. ( P69)
An audio cable with a built-in 
resistor is used. Use an audio cable without a built-in resistor.
Cause
Countermeasure