Canon printer PIXMA MX700 User Manual

97 Routine Maintenance
zCleaning the Paper Feed Roller of the Front Tray
1Turn off the machine.
2Load five or more sheets of A4 or Letter-sized plain paper in the Front Tray.
3Hold the Rear Cover Lever and then press to 
the right and pull to remove the Rear Cover.
4Rotate the paper feed roller toward you using 
a cotton swab or the like to wipe off dust or 
stain.
Do not touch the roller with your fingers; rotate it 
with the cotton swab.
5Reattach the Rear Cover.
Hold the Rear Cover so that the Rear...

98Routine Maintenance
6To remove dust after cleaning or dry the wet paper feed roller, perform the copy 
operation from the Front Tray twice.
(1)Load two sheets of A4 or Letter-sized plain paper in the Front Tray.
(2) Turn on the machine, and then press the  Feed Switch button to select the Front Tray.
(3) Perform the copy operation twice.
See “Copying” on page 21.
„Cleaning the Inside of the M achine (Bottom Plate Cleaning)
This section describes how to clean the inside  of the machine. If the inside of...

99
Routine Maintenance
5Perform bottom plate cleaning.
(1) Press the  Menu button.
(2) Press the  [ or  ] button to select  Maintenance/settings , then press the OK button.
The Maintenance/settings screen is displayed.
(3) Press the  [ or  ] button to select  Maintenance, then press the  OK button.
The Maintenance screen is displayed.
(4) Press the  { or  }
 button to select  Bottom plate cleaning , then press the OK button.
The confirmation sc reen is displayed.
(5) Press the  { or  }
 button to select...

100Troubleshooting
Troubleshooting
This section describes troubleshooting tips  for problems you may encounter when using the 
machine.
z “An Error Message Is Displayed on the LCD” on page 101
z “LCD Cannot Be Seen At All or Is Hard to See” on page 104
z “An Unintended Language Is Displayed on the LCD” on page 104
z “Cannot Install the MP Drivers” on page 105
z “Cannot Connect to Computer Properly” on page 106
z “Print Results Not Satisfactory” on page 107
z “The Printing Result Not Satisfactory When...

101
Troubleshooting
An Error Message Is Displayed on the LCD
If an error message is displayed on the LCD, take the corresponding action described below.
MessageAction
“The ink may have run out. Replacing 
the ink tank is recommended.”
U041 If the lamp on the ink tank is flashing, ink may have run out.
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing, press the 
OK button 
with the ink tank installed. Then printing can continue. Replacing the ink tank is...

102Troubleshooting
“There is no photo data.”
zThere are no image data saved on the memory card that can be read by this 
machine.
z The machine may not recognize the file if the file name or the folder path 
contains certain characters. Use only alphanumeric characters.
z Photo data edited or processed on a computer must be printed from the 
computer.
“The waste ink absorber is almost full. 
Press [OK] to continue but early 
replacement recommended. ” The machine has a built-in ink absorber to hold the...

103
Troubleshooting
“Received in memory.” If the machine receives a fax under one of the following conditions, the machine 
will not be able to print the received fax and will store it in its memory. When the 
problem is resolved as described, the fax stored in memory is printed 
automatically.
zInk is low or has run out while receiving a fax: replace the ink tank. See 
“Replacing an Ink Tank” on page 80.
z Paper has run out while receiving a fax: load the paper and press the  OK 
button.
z Paper Output...

104Troubleshooting
LCD Cannot Be Seen At All or Is Hard to See
An Unintended Language Is Displayed on the LCD
CauseAction
The display on the LCD is hard to see. If the contrast of the LCD is too strong or too weak, adjust it in the Adjust 
contrast menu in the Maintenance/settings. Refer to “Changing the Machine 
Settings” in the User’s Guide on-screen manual.
The machine is not powered on or the 
LCD is in the screen-saver mode.zIf the Power lamp is off
The machine is not powered on. Connect the power...

105 Troubleshooting
Cannot Install the MP Drivers
CauseAction
Unable to proceed beyond the Printer 
Connection screen.If you were unable to proceed beyond the Printer Connection screen, follow 
the procedure below to reinstall the MP Drivers.
(1)Click Cancel on the Printer Connection screen.
(2)Click Start Over on the Installation Failure screen.
(3)Click Back on the screen that appears next.
(4)Click Exit on the PIXMA XXX screen (where “XXX” is your machine’s name), 
then remove the CD-ROM.
(5)Turn the...

106Troubleshooting
Cannot Connect to Computer Properly
„Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
„“This device can perform faster” Message Is Displayed
Installation procedure not followed 
correctly. Follow the procedure described in your setup sheet or the 
Network Setup Guide 
for proper installation.
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart 
your computer, and then reinstall the MP Drivers. Refer to the  PC Printing Guide 
on-screen...