Canon printer PIXMA MG6821 User Manual
Have a look at the manual Canon printer PIXMA MG6821 User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1335 Canon manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Machine via USB Display on Touch Screen Is Off Touch Screen Shows Wrong Language Cannot Remove Memory Card Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows) 931
Power Does Not Come On Check1 Press ON button. Check2 Make sure power plug is securely connected to machine, and then turn it back on. Check3 Unplug machine, leave it for at least 3 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 932
Power Shuts Off By Itself Check If machine is set to turn off automatically after a certain time, disable this setting. If you have set the machine to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed.
USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the machine operates at the slower speed of USB 1.1. In this case, the machine works properly but printing or scanning speed may slow down due to the communication speed. Check Check following to make sure your system environment supports Hi-Speed USB connection.
Cannot Communicate with Machine via USB Check1 Make sure machine is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the machine. Check3 Do not start IJ Network Tool while printing. Check4 Do not print while IJ Network Tool is running. Check5 Make sure Enable bidirectional support is selected in Ports sheet of properties dialog box of printer driver. (Windows) How to Open the Printer Driver Setup Window 935
Touch Screen Shows Wrong Language Follow the instructions below to select your language. 1. Press HOME button and wait for about 5 seconds. 2. Flick HOME screen and tap Setup . Using the Operation Panel 3. Tap Device settings . 4. Tap fifth setting item from top. 5. Tap a language for touch screen. 937
Cannot Remove Memory Card Contact your nearest Canon service center to request a repair. Important
Print Head Holder Does Not Move to Replacement Position Check1 Is POWER lamp off? Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the operation panel and turn the machine on. The POWER lamp flashes while the machine is initializing. Wait until the POWER lamp stops flashing and remains lit, and then open the operation panel again. Check2 Is an error message displayed on touch screen? Close the operation panel, follow the support code (error number) displayed in the error message to resolve the error, and then reopen it. For details on resolving the error, see List of Support Code for Error . Check3 Has operation panel been left open for 10 minutes or longer? If the operation panel is left open for more than 10 minutes, the print head holder moves to the position to protect it to prevent the print head from drying out. Close and reopen the operation panel to return the print head holder to the position for replacing. Check4 Has machine been printing continuously for a long period? Close the operation panel, wait a while, and then reopen it. If the machine has been printing continuously for a long time, the print head holder may not move to the position for replacing since the print head may overheat. Note
Printer Status Monitor Not Displayed (Windows) Check Is printer status monitor enabled? Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click View Printer Status . 3. Select Enable Status Monitor on Option menu if it is not selected. 940