Canon printer PIXMA MG6821 User Manual
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Check6 Check for obstructions. Wireless communication between different rooms or floors is generally poor. Move the machine as necessary. Check7 Make sure there is no source of radio wave interference nearby. If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the machine as far away from interference sources as possible. Check8 Make sure 5 devices are already connected. Direct Connection does not allow more than 5 devices to be connected. Cannot Print or Scan from Network Computer Check1 Make sure computer network settings are correct. For more on computer setup, see your computer instruction manual or contact its manufacturer. Check2 If MP Drivers are not installed, install them.
Network Key Unknown WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect Setting an Encryption Key WEP or WPA/WPA2 Key Set for Access Point Unknown, Cannot Connect For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Set up the machine to match the wireless router settings using IJ Network Tool. Setting an Encryption Key For details on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Set up the machine to match the wireless router settings using IJ Network Tool.
If the machine is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility .
Administrator Password Set for Machine Unknown Initialize the machine settings. Select Reset all to restore administrator password to default. Reset setting After initializing the machine settings, redo setup.
Machine Cannot Be Used After Replacing Wireless Router or Changing Its Settings When you replace a wireless router, redo the network setup for the machine.
With Encryption On, Cannot Communicate with Machine After Changing Encryption Type at Wireless Router If you change the encryption type for the machine and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the machine. Cannot Communicate with Machine After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router 856
Printing Is Slow Check1 Machine may be printing or scanning a large job from another computer. Check2 Monitor signal status and move machine and wireless router as necessary.
Ink Level Not Shown on Printer Status Monitor (Windows) Use the printer driver with bidirectional communication.Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window 858
Other Network Problems Message Appears on Computer During Setup Packets Are Sent Constantly (Windows) Checking Network Information Restoring to Factory Defaults 859
Message Appears on Computer During Setup Enter Password Screen Appears During Setup Encryption Settings Screen Appears When Access Point Selected from Search Screen "You are connecting the machine to the non encrypted wireless network" Appears Enter Password Screen Appears During Setup The following screen appears if the machine is set up for use with a network and an administrator password has been set.