Canon printer PIXMA MG6821 User Manual
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Printing Problems Printing Does Not Start Paper Jams Print Results Are Unsatisfactory No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Automatic Duplex Printing Problems Copying/Printing Stops Cannot Print Using AirPrint 871
Printing Does Not Start Check1 Make sure machine is securely plugged in and press ON button to turn it on. The POWER lamp flashes while the machine is initializing. Wait until the POWER lamp stops flashing and remains lit. Note
Check6 If printing from a computer, delete unnecessary print jobs.
Paper Jams When paper jams, a troubleshooting message appears automatically. Take the appropriate action described in the message.
To remove the jammed paper, see List of Support Code for Error (Paper Jams). Note
Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and print quality settings first. Check1 Do page size and media type settings match size and type of loaded paper? If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color. Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper. The method for checking the paper and print quality settings differs depending on what you are using your machine for. CopyingCheck the settings using the operation panel. Setting Items for Copying Copying a photoCheck the settings using the operation panel. Copying Photos Printing from memory cardCheck the settings using the operation panel. Setting Items for Photo Printing Using Operation Panel Printing from a PictBridge (Wireless LAN)compliant deviceCheck the settings on your PictBridge (Wireless LAN) compliant device. PictBridge (Wireless LAN) Print Settings Check the settings using the operation panel. PictBridge print settings Printing from your computerCheck the settings using the printer driver. Printing with Easy Setup Check2 Make sure appropriate print quality is selected (see table above). Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing. Note
See also the sections below: Cannot Complete Printing Part of Page Is Not Printed (Windows) Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Lines Are Misaligned Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Paper Is Smudged / Printed Surface Is Scratched Back of Paper Is Smudged Vertical Line Next to Image Uneven or Streaked Colors 878
Cannot Complete Printing Check1 Select setting not to compress printing data. (Windows) If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select the Do not allow application software to compress print data check box and click OK. * Clear the check box once printing is complete. Check2 Is print data extremely large? (Windows) Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in the dialog that appears. * This may reduce print quality. Check3 Your hard disk may not have sufficient free space to store job. Delete unnecessary files to free up disk space. 879
Part of Page Is Not Printed (Windows) Check Are you using automatic duplex printing? If you are using automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm shorter than usual. Therefore, the bottom of the page may not be printed. To prevent this, set reduced printing on the printer driver. Important