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Canon printer PIXMA i560 Series User Manual

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Page 51

Troubleshooting49
Printed Paper Curls 
or Ink Blots Paper being used is 
too thin Use High Resolution Paper or Photo Paper Pro to print images that require a 
lot of ink (i.e. pictures with intense colors or photographs).
Color Intensity setting 
is too high  Reduce the Intensity setting in the printer driver and try printing again.
1. Open the 
Printer Properties  dialog box.
2. On the  Main tab, select  Manual for Color Adjustment , and then click Set.
3. Drag the  Intensity slide bar to adjust the...

Page 52

Troubleshooting
50
Troubleshooting Printer Hardware
ProblemPossible CauseTr y This
Printer Does Not 
Start or Printer 
Stops During 
Print JobsPrint head has 
overheated due to 
long periods of 
continuous printing Stop printing and turn the printer off for at least 15 minutes to allow the print head 
to cool down.
The print head tends to overheat when printing continuously for long periods of 
time. The print head is designed to automatically pause at line breaks before 
resuming printing in order to...

Page 53

Troubleshooting51
Paper Does Not Feed Properly
ProblemPossible CauseTr y This
Paper Does Not 
Feed Properly Inappropriate paper 
type used Check to see if the paper you are printing on is too thick or curled.
See 
Print Media to Avoid  on page 3.
Foreign objects 
inside the auto 
sheet feeder Look to see if a foreign object, such as a paper clip or pencil, has fallen into the 
auto sheet feeder.  Turn the print off and unplug the power cord from the power 
outlet before removing it.  If you are 
unable...

Page 54

Troubleshooting
52
Handling Error Messages
When a printer error occurs, the POWER lamp flashes. The number of flashes 
indicates the type of error that has occurred. Count the flashes and take the 
appropriate action to correct the error.
Number of 
FlashesPossible CauseTr y This
Two flashes Printer is out of  paper Reload paper and press the 
RESUME/CANCEL button.
Three flashes Paper jam If a paper jam occurs, clear the jammed paper, reload paper in the printer, then  press the RESUME/CANCEL  button....

Page 55

Troubleshooting
53
An Error Message Appears on the Screen
ProblemPossible CauseTr y This
Error Writing / 
Output to LPT1 or 
USBxxx (USB 
PRNnn)Printer not ready The POWER lamp will flash green when the printer is warming up or when a print 
job is being sent to the printer. It will glow a steady (non-flashing) green when it 
is ready for use or when the print job is completed.
Paper is not loaded Load paper and press the RESUME/CANCEL button.
Faulty connection Ensure that the printer cable is securely...

Page 56

Troubleshooting
54
“Error No.: X300” Printer not ready If the POWER lamp is off, turn the printer on.
If the POWER lamp is flashing green, the printer is initializing. Wait until the 
POWER lamp stops flashing.
Printer not properly 
connectedEnsure that the printer is securely connected to the computer.
Printer not selected 
in Chooser1. From the Apple menu, select Chooser.
2. Click the i560 icon and ensure that the i560 is selected as the target 
connection.
If not, select it.
ProblemPossible CauseTr y...

Page 57

Troubleshooting
55
Cannot Print Properly from the Digital Camera
The following messages may be displayed on the digital camera or digital video camcorder 
when images are printed directly from them. Correct the error according to the procedure 
below.
Camera Error MessagePossible CauseTr y This 
Printer in use Images are printed from the 
computer.Wait until printing ends. The printer automatically starts 
printing the images from the camera after completing the 
current printing.
Printer warming up The...

Page 58

Appendix
56
Appendix
Installing the Printer Driver when using Mac OS 9.x
When using other than Mac OS X (Mac OS 8.6 to 9.x), install the printer driver following the 
procedure below.
1Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM.
2Open the Mac OS 8.6-9.x folder on the CD-ROM, then double–click the 
Printer Driver folder.
3Double-click the Installer icon in the Printer Driver folder.
4Read the License Agreement and click Accept, if you agree.
5Click Install.
The printer driver...

Page 59

Appendix
57
User’s Guide Table of Contents
Your printer’s User’s Guide offers detailed information on the following topics.
How to Use This Manual
Printer Parts and Their Function
Useful Printing Techniques
Printing with Borderless Printing
Reducing Noise from Images Taken with 
Digital Camera
Achieving Vivid Reproduction of Images 
with Lots of Greens and Blues
Printing with Color and Brightness 
Automatically Optimized
Adjusting Print Quality
Smoothing the Rough Edges of Certain 
Images (Windows)...

Page 60

Appendix
58
Specifications
Printer
Printing resolution: 4800 X 1200 dpi. max.
Print speed *
*Print speed may vary with the content of the 
document and the processing speed of the 
host computer.Black printing 
Max Speed (Custom Settng 5): 22 ppm
Standard: 13.0 ppm
Color printing 
Max Speed (Custom Setting 5): 15 ppm
Standard: 9.0 ppm
Print width: 203.2 mm max. (8.0 in)
(for Borderless Printing: 216.0 mm / 8.5 in)
Resident print control mode: Canon extended mode
Receive buffer: 46 KB
Interface: IEEE...
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