Canon printer PIXMA i560 Series User Manual

Printing Maintenance39
1Ensure that the printer is on.
2Open the Printer Utility dialog box.
(1)Select  Page Setup ... in the File menu.
(2) Click  Utilities  to open the  Printer Utility  dialog box.
3 Start Print Head Cleaning.
(3)Select the ink nozzles to be cleaned, and then click  OK.
All colors :All nozzels
Black 3eBK : Black ink nozzels
Color 6C, 6M, 6Y : Color ink nozzels
(4) When the confirmation message is displayed, click  OK.
Important Do not perform any other operations until the print head...

Printing Maintenance
40
Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try print head deep 
cleaning, which is a more powerful process. Print head deep cleaning consumes ink, so 
perform this procedure only when necessary.
1Ensure that the printer is on.
2Open the Printer Properties dialog box.
See  Opening the Printer Properties Dialog  Box Directly from the Start Menu on 
page 15.
3Start Print Head Deep Cleaning.
(3) Select the ink nozzles to be cleaned, and...

Printing Maintenance41
1Ensure that the printer is on.
2Open the Printer Utility dialog box.
(1)Select  Page Setup…   in the File menu.
(2) Click  Utilities  to open the  Printer Utility  dialog box.
3Start Print Head Deep Cleaning.
(3)Select the ink nozzles to be cleaned, and then click  OK.
All colors :All nozzels
Black 3eBK : Black ink nozzels
Color 6C, 6M, 6Y : Color ink nozzels
(4) When the confirmation message is displayed, click  OK.
Important The process takes about one minute to complete, so...

Printing Maintenance
42
Aligning the Print Head
Aligning the print head position allows you to print without shifts in the color registration.
1With the printer on, load two sheets of Letter paper in the printer.
2Open the Printer Properties dialog box.
See Opening the Printer Properties Dialog  Box Directly from the Start Menu on 
page 15.
3Print the pattern.
(1)Click the  Maintenance  tab. 
(2)Click Print Head Alignment .
(3)When the confirmation message 
is displayed, click OK.
(4)After the pattern is...

Printing Maintenance
43
4Align the Print Head.
(1)Look at the print out. From the patterns, select the most even, least irregular 
patterns and enter their numbers.
 
NoteIf it is difficult to pick the best pattern on Column H, pick the setting that 
produces the least noticeable vertical white stripes.
NoteClick OK to perform even more detailed adjustments. If streaks appear 
on the printed surface when you use the printer, follow the procedure 
below to adjust the printing.
1. Check that the paper that...

Printing Maintenance
44
1With the printer on, load two sheets of Letter paper in the printer.
2Open the Print Utility dialog box.
(1)Select Page Setup…  in the File menu.
(2)Click Utilities to open the Printer Utility dialog box.
3Print the pattern.
(3)When the confirmation message is displayed, click OK.
4Align the Print Head.
(1)Look at the print out. From the patterns, select the most even, least irregular 
patterns and enter their numbers.
NoteIf it is difficult to pick the best pattern on Column H,...

Printing Maintenance
45
(5)Click Close.
(6)Click OK. NoteClick OK to perform even more detailed adjustments. If streaks appear 
on the printed surface when you use the printer, follow the procedure 
below to adjust the printing.
1. Check that the paper that you normally use is set in the printer, and 
then click OK.
2. Select the best patterns from Columns L and M, enter their 
numbers, then click Send.
The best patterns will be smooth and have no streaks in the border 
indicated by the arrows. Less...

Troubleshooting
46
Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will 
find the most common printing problems. Refer to the 
Users Guide for additional 
information on topics not covered in this section.
•Cannot Install the Printer Driver  on page 47
• Print Quality is Poor or Contains Errors  on page 48
• Troubleshooting Printer Hardware  on page 50
• Paper Does Not Feed Properly  on page 51
• Handling Error Messages  on page 52
• An Error...

Troubleshooting
47
Cannot Install the Printer Driver
ProblemPossible CauseTr y This
Cannot Install the 
Printer DriverInstallation 
procedure not 
followed correctlyFollow the Easy Setup Instructions for proper printer driver installation.
If the installer was forced to terminate due to an error, remove the CD-ROM from 
the CD-ROM drive and restart your computer. Reinstall the printer driver. If this 
problem persists, contact the Customer Care Cener.
Other applications 
running in the 
backgroundOther...

Troubleshooting
48
Print Quality is Poor or Contains Errors
ProblemPossible CauseTr y ThisInk does not eject 
properly/Printing is 
Blurred/ Colors are 
Wrong / White 
Streaks appearInk tank is not seated 
properly/An ink tank 
is empty
Check that the ink tanks are firmly seated
 in the print head and reseat them if 
necessary.
Check that the correct ink tanks are installed and that they are in the correct 
order.
See  Replacing an Ink Tank  on page 29.
Check to see if all the orange tape has been peeled...