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Canon printer MAXIFY MB2020 User Manual

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Page 881

4.
When a confirmation message is displayed, click Yes.
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Search for a Recipient in an Address Book (Fax Driver)You can search for recipients registered in the address book by name.1.
Open the document you want to fax with an application (such as Notepad), and then click
the Print command. (The command is  Print... on the  File menu.)
2.
In Select Printer  or Name  in the  Print dialog box, select  Canon XXX series FAX  (where
"XXX" is the model name).
3.
Click  Print or OK .
* Print  dialog box in Notepad
4.
Click  Display Address Book...  in Set...

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If the entered name is found, the recipient will be displayed in the contact list with its name selected.While the name is selected, click  Set as Recipient to enter it as the recipient.
Important
•
You cannot search by criteria other than name.
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Page 884

Troubleshooting Problems Sending Faxes (Fax Driver)
Check 1 Is the power turned on?
You cannot send faxes if the power is turned off. Press the  ON button to turn the power on.
If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit),
reconnecting it turns on the power.
If you disconnected the power cord after pressing the  ON button to turn off the power (no buttons on the
operation panel are lit), reconnect it, then press the  ON button to turn...

Page 885

Check 7 Does a printer error occur?
Check if a message is displayed on the LCD monitor.
If a support code is displayed, see "Support Code List" for your model from Home of the  Online Manual.
If no support code is displayed, see "A Message Is Displayed" for your model from Home of the  Online Manual.
If you are in a hurry, press the  Stop button to close the message, then send the fax.
Check 8
 Is the telephone line connected correctly?
Reconnect the telephone line cable to the telephone...

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General Notes (Fax Driver)This fax driver is subject to the following restrictions. Keep the following points in mind when using the faxdriver.•
The fax driver may not work correctly when sending a Microsoft Excel 2002 document as a fax with theAllow A4/Letter Paper Resizing  option checked in Microsoft Excel 2002. Follow the instructions below
to solve the problem:
1.
Click  Options...  from the Tools menu.
2.
Uncheck the  Allow A4/Letter Paper Resizing  option on the International tab.
•
When using a...

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Troubleshooting
The Machine Cannot Be Powered On
Printing Does Not Start
Paper Does Not Feed Properly/"No Paper" Error Occurs
Print Results Not Satisfactory
Ink Is Not Ejected
Paper Jams
If an Error Occurs
Problems Sending Faxes
Problems Receiving Faxes
Search Each Function
Problems with Network Communication
Problems with Printing
Problems with Printing Quality
Problems with Scanning
Problems with Faxing
Problems with the Machine
Problems with Installation/Downloading
About Errors/Messages...

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Problems with Network Communication
Problems with the Machine While Using with Network
Cannot Detect a Machine on a Network
Other Problems with Network
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Problems with the Machine While Using with Network
The Machine Stopped Working Suddenly
Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine
Printing Speed Is Slow
Cannot Use the Machine on Replacing an Access Point or Changing Its settings
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The Machine Stopped Working Suddenly
Cannot Communicate with the Machine After the Network Settings Are Changed
Cannot Communicate with the Machine over the Wireless LAN
Cannot Communicate with the Machine Using the Access Point Mode
Cannot Print, Scan, or Fax from a Computer Connected to the Network
Cannot Communicate with the Machine After the Network Settings Are
Changed
It may take a while for the computer to obtain the IP address, or you may need to restart your computer.
Search for the machine...
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