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Canon printer MAXIFY MB2020 User Manual

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Page 901

Cannot Detect the Machine during Wireless LAN Setup: Check 2
Is the wireless LAN setting of the machine enabled?Make sure that the 
 or  icon is displayed on the LCD.
If the icon is not displayed: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine.After enabling the wireless LAN setting, click  Back to Top on the Check Printer Settings  screen to try to
set up the network communication from the beginning.
If the icon is displayed:
Go to check 3.
Cannot...

Page 902

Cannot Detect the Machine during Wireless LAN Setup: Check 3
Is the machine connected to the access point?
By using the icon on the LCD, make sure that the machine is connected to the access point.
If the  icon is displayed:
The machine may be placed far away from the access point. Place the machine near the access point temporarily, then click  Redetect on the Check Printer Settings  screen.
When the machine is detected, follow the instructions on the screen to continue to set up the network...

Page 903

Cannot Detect the Machine during Wireless LAN Setup: Check 4
Are the SSID of the access point connected to your computer and thatconnected to the machine the same?
You can confirm the SSID of the access point connected to the machine on the LCD.
Select  Setup on the HOME screen, then select  Device settings > LAN settings  > Confirm LAN
settings  > WLAN setting list .
From your computer, you can confirm the SSID of the access point connected to your computer. In
Windows 8.1, Windows 8, Windows 7, or...

Page 904

Cannot Detect the Machine during Wireless LAN Setup: Check 5
Does the firewall function of your security software or operation system forcomputer interfere with setting up the network communication?
The firewall function of your security software or operation system for computer may limit communications
between the machine and your computer. Confirm the setting of firewall function of your security software
or operation system or the message appearing on your computer.
If the firewall function interferes...

Page 905

Cannot Detect the Machine during Wireless LAN Setup: Check 6
Check the settings of the access point.Check the settings of the access point for the network connection such as IP address filtering, MAC
address filtering, or DHCP function.
Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
After checking the...

Page 906

The Machine Cannot Be Detected in the Wireless LAN
Check1 Make sure that the machine is turned on.
Check2  Is Change LAN  in LAN settings  under Device settings  set to Disable LAN ?
Check3
 When the machine is connected to the computer temporarily using a USB
cable, make sure that the USB cable is connected properly.
When you set up the wireless LAN connection or change the wireless LAN settings using IJ Network Tool
through USB connection, make sure that the machine is connected to the computer with a...

Page 907

If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby,the device may cause interference. Place the wireless station as far away from the interference source as
possible.
Check11  Make sure that the network settings of the computer are correct.
Make sure that the computer can communicate with the access point over the wireless LAN.
Check12  Make sure that  Enable bidirectional support  is selected in the Ports sheet of
the properties dialog box of...

Page 908

Other Problems with Network
Forgot an Access Point Name, SSID, or a Network Key
The Message Is Displayed on the Computer Screen During Setup
The Administrator Password Set to the Machine Was Forgotten
Checking Information about the Network
Packets Are Sent Steadily
How to Restore the Machine's Network Settings to Factory Default
908 

Page 909

Forgot an Access Point Name, SSID, or a Network Key
Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or
WPA/WPA2 Key)
How to Set an Encryption Key
Cannot Connect with an Access Point to Which a WEP or WPA/WPA2
Key Is Set (You Forgot the WEP or WPA/WPA2 Key)
For information on how to set up the access point, refer to the instruction manual provided with the access
point or contact its manufacturer. Make sure that the computer and the access point can...

Page 910

Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic
encryption method.
For details, see 
Changing the WPA/WPA2 Detailed Settings .
Note
•
This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-
Personal).
910 
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