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Canon printer MAXIFY MB2020 User Manual

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Page 891

Check7 Make sure that the radio status is good and adjust the installation positions
while monitoring the radio status with IJ Network Tool.
Monitoring Wireless Network Status
Check8  Make sure that a valid wireless channel is used.
The wireless channel to be used may be limited depending on wireless network devices installed in the
computer. Refer to the instruction manual provided with your computer or your wireless network device to
specify the valid wireless channel.
Check9  Make sure that the...

Page 892

Cannot Communicate with the Machine Using the Access Point Mode
Check1 Make sure that the machine is turned on.
Check2 Is Change LAN  in LAN settings  under Device settings  set to Disable LAN
or  Wireless LAN active ?
Select  Access point mode active .
Check3
 Is the machine selected to connect external communication devices (e.g.
computers, smartphones, or tablets)?
Select an access point name (SSID) specified for the machine as a destination for external communicationdevices.
Check4  Enter a password...

Page 893

Install the MP Drivers with the Setup CD-ROM or install them from our website.
Check3 Make sure that access control is not set to the access point.
For the procedures to connect an access point and set it up, refer to the instruction manual of your access
point or contact its manufacturer.
Note
•
To check the MAC address or the IP address of the computer, see Checking the IP Address or the MAC
Address of the Computer .
893 

Page 894

Ink Remaining Level Is Not Displayed on Printer Status Monitor of
the Machine
Use the printer driver with bidirectional communication. Select  Enable bidirectional support  in the Ports sheet of the properties dialog box of the printer driver.
How to Open the Printer Driver Setup Window
894 

Page 895

Printing Speed Is Slow
Check1 The machine may be printing out a large job issued from another computer.
Check2 Make sure that the radio status is good and adjust the installation positions
while monitoring the radio status with IJ Network Tool.
Monitoring Wireless Network Status
Make sure that there is no barrier or obstacle between the access point and the machine. Wireless communication between different rooms or floors is generally poor. The metal, concrete, or timber including the
metallic material,...

Page 896

Cannot Use the Machine on Replacing an Access Point or
Changing Its settings
When you replace an access point, perform network setup of the machine again. Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on
our website.
If the problem is not resolved, see below.
Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an
Encryption Key to the Access Point
When Encryption Is Enabled, Cannot Communicate With the Machine After...

Page 897

When Encryption Is Enabled, Cannot Communicate With the Machine
After the Encryption Type Was Switched on the Access Point
If the machine cannot communicate with the computer after the encryption type of the machine was
switched, make sure that encryption types for the computer and the access point matches that set to the machine.
Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an
Encryption Key to the Access Point
897 

Page 898

Cannot Detect a Machine on a Network
Cannot Detect the Machine When Setting up Network Communication
The Machine Cannot Be Detected in the Wireless LAN
898 

Page 899

Cannot Detect the Machine When Setting up Network
Communication
If the machine could not be detected on the network when setting up the network communication, confirmthe network settings before redetecting the machine.
Cannot Detect the Machine during Wireless LAN Setup: Check 1
Note
•
You can set up the network communication via USB. To set up via USB, select the  Set up the network
connection via USB  check box on the Check Printer Settings  screen and click Next.
899 

Page 900

Cannot Detect the Machine during Wireless LAN Setup: Check 1
Are the machine and network device (router, access point, etc.) turned on?Make sure that the machine is turned on.
Confirming that the Power Is On
Make sure that the network device (router, access point, etc.) is turned on.
If the machine or the network device is turned off: Turn on the machine or the network device.
After turning on the machine or the network device, it may take some time until ready for use. After a while
just turning on the...
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