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Canon printer imageCLASS MF5730 User Manual

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    							FA7-6519   (030)  XXXXXXXX  © CANON INC. 2005  PRINTED IN JAPAN OR CHINA
    CyanMagentaYe l l o wBlack
    ENG
    Basic Guide
    Basic Guide
    Series
    Series
    CANON INC.30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
    CANON U.S.A., INC.One Canon Plaza, Lake Success, NY 11042, U.S.A.
    CANON CANADA INC.6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada
    CANON EUROPA N.V.Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands
    CANON FRANCE S.A.S.17, quai du Président Paul Doumer 92414 Courbevoie Cedex, France
    CANON COMMUNICATION & IMAGE FRANCE S.A.S.12, rue de lIndustrie 92414 Courbevoie Cedex, France
    CANON (U.K.) LTD.Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom
    CANON DEUTSCHLAND GmbHEuropark Fichtenhain A10, 47807 Krefeld, Germany
    CANON ITALIA S.p.A.Via Milano, 8 20097 San Donato Milanese (MI) Italy
    CANON LATIN AMERICA, INC.703 Waterford Way Suite 400, Miami, Florida 33126 U.S.A.
    CANON AUSTRALIA PTY. LTD1 Thomas Holt Drive, North Ryde, Sydney, N.S.W. 2113, Australia
    CANON CHINA CO., LTD15F, North Tower, Beijing Kerry Centre, 1 Guang Hua Road, Chao Yang District, 100020, Beijing, China
    CANON SINGAPORE PTE. LTD.1 HarbourFront Avenue #04-01 Keppel Bay Tower, Singapore 098632 
    						
    							imageCLASS
     MF5700 Series
    Basic Guide 
    						
    							Manuals for the Machine
    The manuals for this machine are divided as follows. Please refer to them for detailed information.
    Depending on the system configuration and product purchased, some manuals may not be needed.
    Guides with this symbol are printed manuals.CD-ROMGuides with this symbol are PDF manuals included on the 
    accompanying CD-ROM. (See footnote.)
    •Setting Up the Machine
    •Software InstallationSet-Up Instructions
    Only for the MF5730/MF5750 models.
    •Setting Up the MachineSet-Up Instructions 
    for the Machine
    Only for the MF5770 model.
    •Software Installation
    •Network SettingsSet-Up Instructions 
    for Networking and Printing
    Only for the MF5770 model.
    •Copying and Printing Instructions
    •TroubleshootingBasic Guide
    (This Manual)
    •Fax Instructions
    •TroubleshootingFacsimile Guide
    Only for the MF5750/MF5770 models.
    •Software Installation and Instructions
    •Printing, Scanning and PC Faxing Instructions•TroubleshootingSoftware GuideCD-ROM
    •Remote User Interface InstructionsRemote UI GuideCD-ROM
    Only for the MF5770 model.
    •Network Connectivity and Setup InstructionsNetwork GuideCD-ROM
    Only for the MF5770 model.
    Model Name
    • F146500 (imageCLASS MF5730)
     F146502 (imageCLASS MF5750)
     F146502 (imageCLASS MF5770)
    •The machine illustration on the cover may differ slightly from your machine.•To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on 
    your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com). 
    						
    							How This Manual Is Organized
    Introduction
    Paper Handling
    Document Handling
    Printing from Your Computer
    Copying
    Scanning
    Status Monitor
    Maintenance
    Troubleshooting
    Machine Settings
    Appendix
    Includes the specifications of this machine and the index.
    Chapter 1
    Chapter 2
    Chapter 3
    Chapter 4
    Chapter 5
    Chapter 6
    Chapter 7
    Chapter 8
    Chapter 9
    Chapter 10
    Chapter 11
    Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our 
    products, if you need an exact specification, please contact Canon. 
    						
    							iv
    Contents
    Preface  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   viii
    How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   viii
    Symbols Used in This Manual  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
    Keys Used in This Manual  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
    Messages Displayed in the LCD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
    Illustrations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
    Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  x
    FCC (Federal Communications Commission)  . . . . . . . . . . . . . . . . . . . . . . . . . .  x
    Laser Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
    CDRH Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
    Trademarks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
    Copyright  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
    Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xii
    Legal Limitations on the Usage of Your Product and the Use of Images . . . . . xiii
    About the Part Containing Mercury (Applicable Only to the USA) . . . . . . . . . . xiii
      Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
    Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
    Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  xv
    Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
    Maintenance and Inspections  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii
    Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
    Other Warnings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix
    Chapter 1 Introduction
    Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
    For Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
    Main Components of the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
    Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6
    Standby Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-8
    Energy Saver Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
    Setting the Energy Saver Mode Manually  . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9
    Restoring from the Energy Saver Mode Manually  . . . . . . . . . . . . . . . . . . . . .1-10 
    						
    							v
    Chapter 2 Paper Handling
    Print Media Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
    Printing Areas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
    Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
    Loading Paper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
    Loading Paper in the Multi-Purpose Feeder  . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
    Loading an Envelope in the Multi-Purpose Feeder  . . . . . . . . . . . . . . . . . . . . . 2-8
    Specifying the Paper Size and Type (Common for Cassette and
     Multi-Purpose Feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
    Specifying the Paper Size  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
    Specifying the Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
    Orientation of the Document and the Paper Loading. . . . . . . . . . . . . . . . . . . 2-12
    Selecting the Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
    Paper Type and Paper Output Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
    Face Down Paper Output Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
    Face Up Paper Output Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
    Chapter 3 Document Handling
    Document Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
    Problem Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
    Scanned Area of a Document  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
    Setting Up Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
    Placing a Document on the Platen Glass  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
    Loading Documents in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
    The Paper Path of the ADF  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
    Chapter 4 Printing from Your Computer
    Before Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
    Printing Documents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
    Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
    More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
    Chapter 5 Copying
    Documents You Can Copy  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
    Making Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
    Setting Enlarging/Reducing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
    Enlarging/Reducing Using Preset Copy Ratios . . . . . . . . . . . . . . . . . . . . . . . . 5-4
    Enlarging/Reducing Using Custom Copy Ratios . . . . . . . . . . . . . . . . . . . . . . . 5-5 
    						
    							viImproving Copied Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
    Adjusting the Image Quality (Resolution) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
    Adjusting the Exposure (Density) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
    Adjusting Automatically  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
    Adjusting Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7
    Special Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
    Collate Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
    When Loading Documents in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8
    When Placing a Document on the Platen Glass. . . . . . . . . . . . . . . . . . . . .5-9
    2 on 1 Copy  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
    When Loading Documents in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
    When Placing a Document on the Platen Glass. . . . . . . . . . . . . . . . . . . .5-11
    Reserve Copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-12
    Chapter 6 Scanning
    Before Scanning  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
    Scanning Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
    More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
    Chapter 7 Status Monitor
    Checking the Status of the Jobs Stored in the Machine  . . . . . . . . . . . . . . . . .7-1
    Confirming and Deleting a Fax Job  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
    Confirming Transmission Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
    Confirming and Deleting a Copy Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
    Confirming and Deleting a Print Job  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4
    Confirming and Deleting a Report Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
    Chapter 8 Maintenance
    Periodic Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
    Cleaning the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
    Cleaning the Scanning Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
    Cleaning the ADF Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
    When to Replace the Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
    Print Yield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
    Approximate Print Yield  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
    Handling and Storing the Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
    Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
    Storage Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6
    Storing Partially Used Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
    Recycling Used Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
    The Clean Earth Campaign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8
    THE Canon CARTRIDGE RECYCLING PROGRAM . . . . . . . . . . . . . . . . . .8-8 
    						
    							vii U.S.A. PROGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
    Packaging  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
    Shipping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
    CANADA PROGRAM-CANADA PROGRAMME . . . . . . . . . . . . . . . . . . . . . . 8-12
    Replacing the Cartridge  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
    Repacking and Transporting Your Machine  . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
    Carrying the Machine by the Sides  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
    Transporting the Machine by Car . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
    Chapter 9 Troubleshooting
    Clearing Jams  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
    Removing Jammed Paper from Inside the Machine  . . . . . . . . . . . . . . . . . . . . 9-1
    Removing Jammed Paper from the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
    LCD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9
    Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12
    Copying Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15
    Print Quality Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-16
    Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
    Scanning Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-19
    General Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-20
    If You Cannot Solve the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-21
    Chapter 10 Machine Settings
    Accessing the Machine Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
    Menu Descriptions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
    PAPER SETTINGS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
    COMMON SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
    COPY SETTINGS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
    PRINTER SETTINGS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
    TIMER SETTINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
    Chapter 11 Appendix
    Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
    Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-4 
    						
    							viii
    Preface
    Thank you for purchasing Canon imageCLASS MF5700 Series. Please read this manual 
    thoroughly before operating the machine in order to familiarize yourself with its capabilities, 
    and to make the most of its many functions. After reading this manual, store it in a safe place 
    for future reference.
    How to Use This Manual
    Symbols Used in This Manual
    The following symbols are used in this manual to explain procedures, restrictions, 
    handling precautions, and instructions that should be observed for safety.
    WARNINGIndicates a warning concerning operations that may lead to death or 
    injury to persons if not performed correctly. In order to use the machine 
    safely, always pay attention to these warnings.
    CAUTIONIndicates a caution concerning operations that may lead to injury to 
    persons, or damage to property if not performed correctly. In order to use 
    the machine safely, always pay attention to these cautions.
    IMPORTANTIndicates operational requirements and restrictions. Be sure to read 
    these items carefully in order to operate the machine correctly, and to 
    avoid damage to the machine.
    NOTEIndicates a clarification of an operation, or contains additional 
    explanations for a procedure. Reading these notes is highly 
    recommended.
    Keys Used in This Manual
    The following symbols and key names are a few examples of how keys to be 
    pressed are expressed in this manual. The operation panel keys on the machine 
    are indicated within brackets.
    Press [Start].
    Press [Image Quality].
    Start
    Image
    Quality 
    						
    							ix
    Messages Displayed in the LCD
    The following are a few examples of how messages in the LCD are expressed in 
    this manual. The messages are indicated within angle brackets.
    •If  is displayed, the machine cannot scan the documents.
    • appears in the LCD.
    Illustrations Used in This Manual
    Unless otherwise mentioned, illustrations used in this manual are those taken when 
    no optional equipment is attached to the imageCLASS MF5770.
    The model imageCLASS MF5770 is used for illustration purposes in this manual. 
    When there is any difference between MF5730, MF5750 and MF5770, it is clearly 
    indicated in the text, e.g., “Only for the MF5770 model.” 
    						
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