Canon Pixma Pro9500 Quick Start Guide

Printing Maintenance57
Print Head Deep Cleaning
If print quality does not improve by standard  Print Head Cleaning, try Print Head Deep 
Cleaning , which is a more powerful process. Note  that cleaning the Print Head causes ink 
used for cleaning to be absorbed in the ink absorber.  Print Head Deep Cleaning consumes 
more ink than standard  Print Head Cleaning, so perform this procedure only when 
necessary.
Before performing  Print Head Deep Cleaning , open the Top Cover and ensure 
that all of the ink...

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(5) When the confirmation message is displayed, click OK. 
Print Head Deep Cleaning  starts when the POWER lamp starts blinking blue. 
Do not perform any other operation until the  Print Head Deep 
Cleaning  finishes. This takes about 180 seconds.
4Print the nozzle check pattern to check the Print Head condition.
See “Printing the Nozzle Check Pattern ” on page 48.
If a particular color is not printed properly, replace the ink tank of that color. See 
“ Replacing an Ink Tank ” on...

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2Open the Canon IJ Printer Utility dialog box.
(1) Select Applications from the Go menu, and then double-click the Utilities folder.
(2) Double-click the Printer Setup Utility icon.
When using Mac OS X v.10.2.8, double-click the Print Center icon.
(3) Select the name of your printer from the Name list and click Utility. 
When using Mac OS X v.10.2.8, select the name of your printer from the Name 
list and click Configure.
(4) Select the name of your printer from the Product list...

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4Print the nozzle check pattern to check the Print Head condition.
See “Printing the Nozzle Check Pattern ” on page 48.
If a particular color is not printed properly, replace the ink tank of that color. See 
“ Replacing an Ink Tank ” on page 35.
z If the print head nozzles are still not clean, turn off the printer. Be sure 
to perform another  Print Head Deep Cleaning  24 hours after turning off 
the printer.
z If this does not solve the problem, the Print Head may be worn out....

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Aligning the Print Head
Aligning the Print Head positions allows you to  print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with 
automatic Print Head alignment only.
z Automatic print head alignment cannot be performed from the Front Tray. 
Always load paper in the Auto Sheet Feeder.
z Ensure that the Inner Cover is closed.
Aligning the Print Head Without a Computer
z The Print Head can also be...

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4Print the pattern.
Two pattern sheets are printed. It takes about seven minutes to complete printing. 
Do not open the Top Cover while printing.
Print head alignment is automatically adjusted by printing the patterns. The printer 
is now ready to use.
(1) Click the Maintenance tab. 
(2) Click Print Head Alignment.
(3) Confirm the displayed message 
and click Print Head Alignment.
 

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zIf the patterns are not printed successfully, refer to “Eleven flashes” in 
“Handling Error Messages ” on page 77.
z If results of Automatic Print Head Alignment are not satisfactory, refer 
to “Routine Maintenance” of the 
User’s Guide on-screen manual and 
align the Print Head manually.
z Clicking  Check Setting  prints the current settings and finishes the print 
head alignment.
z Two different patterns other than the ones shown above may be 
printed if you align the Print Head...

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4Print the pattern.
Two pattern sheets are printed. It takes about seven minutes to complete printing. 
Do not open the Top Cover while printing.
Print head alignment is automatically adjusted by printing the patterns. The printer 
is now ready to use.
(1) Select Te s t  P r i n t from the 
pop-up menu.
(2) Click Print Head Alignment.
(3) Confirm the displayed message 
and click Print Head Alignment. 
 

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zIf the patterns are not printed successfully, refer to “Eleven flashes” in 
“Handling Error Messages ” on page 77.
z If results of Automatic Print Head Alignment are not satisfactory, refer 
to “Routine Maintenance” of the 
User’s Guide on-screen manual and 
align the Print Head manually.
z Clicking  Check Setting  prints the current settings and finishes the print 
head alignment.
z Two different patterns other than the ones shown above may be 
printed if you align the Print Head...

Troubleshooting
66
Troubleshooting
This section provides troubleshooting tips for the most common printing problems. 
Troubleshooting usually falls into one of the following categories. 
z “Cannot Install the Printer Driv er or an Application Program” on page 67
z “Cannot Connect to PC Properly ” on page 68
z “The Printer Is Vibrating ” on page 69
z “Print Results Not Satisfactory or Contains Errors ” on page 69
z “Troubleshooting Printer Hardware ” on page 73
z “Paper Does Not Feed Properly ” on page...